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All reviews oldest hotel room upgrade double balcony a special trip old town people watching overlooking the square nice design welcome drink rooms are great excellent location large bathroom pay euros breakfast is served lovely hotel high season tapas
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Reviewed 15 May 2018 via mobile

For my second trip to Ibiza, we opted to stay at the Gran Hotel Montesol due to location. It couldn’t have been more perfect! The hotel is located in the middle of the action in Old Town, which makes it convenient to make stops back at the hotel throughout the day, if needed. The rooms were of very nice nice and allowed enough space for multiple suitcases and still hve the ability to move around. The bed linens, mattress and pillows could not have been any more amazing and was my favorite part of the stay-I wanted to take them all home with me........no problem with sleeping at this hotel! Was very happy with the bath towels (extremely large & plush!) & bathroom amenities-plenty of toiletries provided, which was great when your luggage is lost! Toothpaste, toothbrush, loofah sponge........and everything else in between.

The service at the hotel was good when needed and the staff spoke English well, which made it easy for me with my limited Spanish. Please note that the front desk is located behind the bar area and is a bit difficult to find when you arrive.

Cannot wait to come back to this hotel-one of my favorites & is highly recommended!

Stayed: May 2018, travelled on business
Thank jmorg8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2018

Positive attributes:

Located a few meters from the harbor, this five hotel sits on the edges of the historic wall with views to the cathedral. You can walk everywhere from here, no need for a car at all. (oh, and no hills to climb to get there, as with the other 5 star hotel in Ibiza town).

From the moment we arrived, we were pleasantly surprised how the entire staff was genuinely courteous and friendly with willingness to attend to any wishes, needs or comments.

Breakfast is individually prepared, and served (no buffet), therefore available from 7am to 1pm! Perfect for late nights and late sleepers. And it is delicious!
The coffee cortado is the best I have had yet!.

Décor is a modern artsy, eclectic mix of black, beige, gold color scheme. A large white dinosaur sits at the front door and black and white photos of scantly dressed and some naked people having a good time fill the walls. (perhaps not the best décor for young children).

Moving onto the rooms, the halls have a lovely scent and are pleasing to the eye also with black, gold and cream accents, which do not disappoint when entering the room.

The room has a large kings bed, a separate sitting nook, very large bathroom and shower. It’s nice to have a balcony but you are not allowed out on them and the noise from the pedestrian zone in front of the hotel is loud from 11am-2am and later. So, having a balcony is not worth paying extra for. A partial view of the old walled city is nice though and a fresh breeze occasionally.

The bathroom provides all necessary amenities needed, including shampoo, conditioner, shower gel, body lotion, razor and shaving cream, toothbrush and toothpaste, mending kit, body exfoliator, a small hand soap and a small box of travel tissues, all with the light scent of fresh citrus. Also provided are 2 complimentary water bottles, coffee/tea maker and of course a stocked mini bar. Hence no need to bring any extras.

Negative and areas of improvement:
Red lights on the fire alarms above the bed blink all night long, but if you tell the front desk, they will cover the lights with tape and it is no longer a bother.

Also, the room smelled of a stale, moldy, stinky feet smell. Could be coming from the minibar or carpet. Have a word with the front desk and they will do what they can to freshen up the room. (shame really, as it should have been checked before someone checked in).

The hotel is in the city, hence sleep quality is disrupted with city noise and people yelling loudly in the pedestrian zone areas (in front of the hotel).

If you are sound sensitive and need a serene quiet hotel, a room to the back with no old city view might be better for you or a hotel room not in the city.

Hilton Honors members are treated as special guests, which is wonderful to have but the room prices are to expensive for not getting a good nights sleep due to noise at all hours of the morning.

I recommend this hotel for a night when coming to Ibiza to experience the city from within but do be aware of the constant noise from outside, hence the 3 stars rating.

Room Tip: quiet rooms are on the back side with no view
  • Stayed: May 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Hvhighexp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADHHOTELES, Hotel General Manager at Gran Hotel Montesol Ibiza, Curio Collection by Hilton, responded to this reviewResponded 14 May 2018

Dear Hvhighexp,

Thank you for taking the time to review us here on TripAdvisor! We are pleased to hear you had an enjoyable stay!
We are all delighted while reading your wonderful comments regarding our lovely staff, location and services. We really appreciate them!
Although we not able to control the noise levels in the surrounding, we certainly can try our best to give our guest the best accommodations for a memorable stay.

We look forward to welcoming you back soon.


Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

Since buying a house in Murcia last September we decided to take advantage of the 45 min flight time from Alicante and pop over to Ibiza for a quick visit. This is my first time in Ibiza although I have visited Mallorca from Dublin many times.
Ibiza town is great with plenty to see and do and this hotel couldn't be better located. It is just beside the marina and a couple of mins walk to the D'alt Vila tunnel.
We had room 307 with a view of D'alt Vila and the square below was very pleasant. No issues with noise at night.
The staff at check in were lovely and friendly and efficient. The glass of Cava on arrival was most welcome. Our room is beautiful and the bed so comfy that we have incorporated siestas into our stay ;)
We ate breakfast on the terrace and the omelette was excellent as was the fresh orange juice.
Would definitely return here if we revisit Ibiza town.

Stayed: May 2018, travelled as a couple
Thank Alyson K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

We stayed at the property for three nights. From the time we step to the resort we had a very friendly welcome. Every Team member provide excelent customer service from the reception and F&B department. Especially Elena and Maria from the front-line - they were absolutely professional and helpfull throughout our stay - and Cecelia from the breakfast staff. The room was spotlessly clean and had an warm, elegant character. If I were to be picky, I would say that the room was a bit noisy, but that was somewhat expected due to the central location of the hotel (next to cafe, shopping streets). Also, the adoption of breakfast buffet instead of the a la carte menu, would probably be a nice addition. Overall, I am highly recommend Gran Hotel Montesol Ibiza. We will definitely return

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank N_Tzempelikos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADHHOTELES, Front Office Manager at Gran Hotel Montesol Ibiza, Curio Collection by Hilton, responded to this reviewResponded 17 May 2018

Dear Mr. Tzempelikos,


Thank you so much for your recent stay in our hotel.

I am are happy to see that you enjoyed your stay with us.

We always strive to provide our guests with the most personal and friendly service and I am glad to see that you experienced it as such.

We truly value you as our guest and we appreciate that you have taken the liberty to share your experiences with us and we hope to have the pleasure of welcoming you back to our hotel again.


Kind regards

Elena Sinteanu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2018

Perfect location with fantastic room decor and amenities. We constantly walked to incredible food and shopping and the scenery is next to none for the city. Definitely rent a car to explore the island - there is so much to explore outside of Old Town and everything is incredible!

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Curio – A Collection by Hilton
Thank rcramer4109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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