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All reviews great for families nice pool internet region reception apartment
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1 - 6 of 157 reviews
Reviewed 15 August 2018 via mobile

We arrived, a family of four and were surprised the place looked even better than on the internet. Beautiful place with a clean and spacious apartment. Nice pool. We decided to book for breakfast and it was a good choice. The stuff was very friendly with us and the kids. The only minus was that there was no laundry service available.

Stayed: August 2018, travelled with family
Thank Hava K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrazze11, Front Office Manager at Le Terrazze sul Lago Residence & Hotel, responded to this reviewResponded 18 August 2018

Thank you for your visit! It was a pleasure to have you as our guests.
Hope to see you again at Lake Garda!

Best regards,
Sylvia - Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

Stay for a week with my wife and 16 years old daughter in a triple room.
Location of this hotel is really excellent, but other than that it was really disappointing...
Room was spacious but missing furniture such as bench and hanging in bathroom. Solvent for the dishes was not to be found (which we were told that we can purchase in a nearby supermarket).
We experienced some electricity problems which were solved by the staff, but insinuating that we caused the problems.
Staff was somehow not very welcoming...
Can't say I recommend it...

Stayed: July 2017, travelled with family
3  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Via_prais_2, Proprietario at Le Terrazze sul Lago Residence & Hotel, responded to this reviewResponded 11 September 2017

Dear James,
Thanks for your visit.
Things like salt, pepper, sugar, dish soap are not provided in the apartments.
An electric problem can always happen, but it was immediately solved by our staff!
See you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2017

Lake Garda has alot to offer. This hotel has apartments that are adequate for up to 4 people. It is also possible to buy the buffet breakfast that turned out to be excellent for everyone, from age 4 to 74. There are two pool areas, and we used the one on the "backside" of the hotel. The water temperature was warm enough for our youngest kids to swim and play all day. The pool was open from 9 a.m. to 9 p.m. with lifeguard on duty. There were, however, several restrictions in the pool area that didn't suit our taste. One of them was that no ball playing or water mattresses were allowed in the pool. Another one was that no noise was allowed in the pool area from around 1 p.m. to 2:30 p.m., perhaps in order to let guests have a siesta. The third item was that the pool was locked off after 9 p.m., which prevented us from having an evening swim after dinner at one of the nearby restaurants. On a more positive note, I'd like to mention that the people working at the reception desk did what they could to help us book seating at restaurants and to obtain information on sites in the region. Oh yes, the wifi system worked best in and around the reception.

Room Tip: We were happy with room number 84, which was on the ground floor with easy access to the pool.
  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank DonaldEgaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017

We enjoyed a three-day stay and lived in the "annex" with a very familiy-friendly pool. If you walk just across the street you can go the main pool as well.
The apartments were nice, but the interior could need some "upgrading" as they are starting to look aged.
There are som friendly but very strict Life Guards by the pool that strictly uphold the many pool rules including: no floats, no ballplay, no noise between 13:30 and 15:30 (!!) and you can only swim until 19:00 (what!!!!)

Very nice breakfast is served.

There is no wifi outside the reception area! This is an extremely outdated level of service.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2016

We spent a week in the middle of October, which is not the perfect season for this hotel, since you can not realy use the terrace and the pool, We choise a 1 bedroom apartment for a family of 5 but the price is not cheap and they give a tiny appartment with a tiny kitchen, no kettle (they gave us one after we asked), no diswasher, no laundry machine. I assume that they have larger and more accessorized apartments which cost a lot more, but still, I felt a little dissapointed....

Room Tip: If you travel whith a family take a big apartment with a terrace
  • Stayed: October 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank תמי כ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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