Very attentive, helpful and pleasant staff who all went out of their way to ensure that we had an enjoyable stay. We would have liked to have had more choice of TV programs available in English for younger children. Hotel and public rooms were immaculate and typical of the region. A very enjoyable stay. We would certainly book this Hotel again.
Stayed here a number of times while travelling to Italy. The building itself is very nice. Very Bavarian The rooms are good and so is breakfast. Plenty of parking space. Prices are very reasonable. The town centre isn't too far away and worth a little visit.
We stayed two nights when it was very warm, 30 degrees C. No air conditioning, but we were given a fan. It helped a lot and we were still comfortable. Lovely room, all the amenities. Breakfast was great, hot and cold items in a buffet.
From a Hotel that usually is comfortable and quite good I do expect a better reaction when something goes wrong, as it was the case during my last stay. There was no water at all in the early morning because of a main pipe defect. Not a single drop of water was available for the morning shower or personal hygiene.
The room nonetheless had to be returned with no delay by 11am although having a dirty toilet and dirty bathroom. As if the next guest would want to have a room in this condition!
Not even a bottle of water was offered for one to brush their teeth or wash their faces.
I would have appreciated to return the room after the lunch break to be at least able to quickly refresh myself.
Instead, over 100 guests were instructed to go for a shower in a connected spa, which is open to futher public, following a long path through the hotel and various spa facilities.
Everybody beeing in a tight business schedule, made this alternative unusable for obvious reasons known to the hotel.
Choosen just by chance on booking.com. Nice hotel with skilled staff. Late arriving, reception is ready to book 24 hours a day. The bartender is helpful. Clean and comfortable room. First class breakfast. Pool is missing for me.
