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Mary B

Perfect 3 days !

5.0 of 5 bubblesReviewed 11 Oct 2019
Superb location, with excellent facilities. Lovely room with super view. Excellent choice of food at both meals - although hot food was only luke warm. Cava with breakfast !!! Great bars & seafood restaurants on the sea front and lovely walks. New boardwalk right around the beach and easily accessible for elderly/disabled people. Hotel was superb and we will definitely return.
Date of stay: October 2019
Room Tip: ask for 3rd or 4th floor and side view room.
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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1 - 6 of 871 reviews
Reviewed 30 September 2019

Location is great, just across the street is the beach.The room was big, very clean, cleaned every day and it has all amenities that you need. The staff is very kind and helpful. The food was very good.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank cristigik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 June 2019

I went on girls holiday, we had a family room. Great views from balcony, we had 2 bedrooms, 2 bathrooms, kitchen with hob and microwave. Lounge area with table and sofa with tv. The hotels location is excellent close to shop, bars and restaurants although we went half board which was very good and would recommend. The beach is just across the road but the hotel has choice of pools.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Alison T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 June 2019

Booked three rooms for all of my family. All had pool and sea views. Rooms very clean and cleaned every day. Booked full board and food was plentiful with a huge selection. Staff in restaurant were amazing, especially Monica, who with limited English definitely communicated well and greeted us every day. There is a games room, gym, play park for kiddies, absolutely lovely pool with sun beds that we didn't have to queue for (end of May/beginning of June). Entertainment every night and brilliant waiters too, especially Joel, Adnane and Francisco. Beach across the road too - which is a lovely sandy beach and a short walk from bars and shops. Two receptionists were very welcoming, polite and helpful. I would recommend this hotel for a great relaxing holiday.

Room tip: Most rooms have sea/pool view
Date of stay: May 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank julietN1983ZL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2018 via mobile

We have really enjoyed our stay! We would definitely come again.

Positives:

Staff are very welcoming and friendly
The room is cleaned daily to a really good standard
Lovely pool area with plenty of sunbeds
1 minute walk to the beach
Beds are comfy
Hotel room wasn’t fancy or anything but it had everything that we needed
Mini fridge in the room
Lovely sea views

Slight Negative:

Food is okay but for a vegetarian I did struggle a bit. Okay if you want to have salad and chips but not a lot else. Food is labelled but doesn’t say if it’s vegetarian so you do end up guessing a little.
Breakfast I had plenty of choice but lunch and dinner I did struggle to find something.
My husband who eats everything said the choice was okay but not amazing.

Date of stay: September 2018
Trip type: Travelled with family
1  Thank 22mrswilson22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2018 via mobile

There is no possibility to pay with a bank card ( I did not say credit card, I said bank card) on the terrace! I had to walk away from my family who were enjoying a drink getting cash. A more tha 30 minute walk! Never had an experience like this ever in any part of the world. A big shame.

Date of stay: July 2018
Trip type: Travelled with family
Thank erwink987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Servigroup-Hoteles, Customer Service at Servigroup Romana, responded to this reviewResponded 9 August 2018

Dear Erwin K,

Thank you for spending your holiday in our hotel.

We are sorry to hear the incident you suffered in the bar, we would like to inform you that there is the possibility of paying with bank card in reception and if you are a hotel guest, there is also the option of loading the amount of the drinks to the room account.

Once again, we apologies for the inconveniences and we hope that despite this issue you did enjoy your stay in our hotel.

Kind regards,
Customer Service Department.
Hotel Servigroup Romana.

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