Me and my boyfriend were there for celebrating a special event: my birthday. We were more than surprised and welcomed from the nice reception Ines and all the team. Everything was great and when we ask about anything we get even more.
Thank you Ines, Omaima and all for your kindness and making my birthday special..keep being like that ❤️❤️❤️
Estimada clienta:
Le agradecemos ofrecer su positiva y especial experiencia durante su estancia en nuestro establecimiento.
Nos complace conocer que hemos cumplido todas sus expectativas mediante nuestro gran equipo humano, nuestro establecimiento, nuestros servicios...
De nuevo, le damos las gracias por ofrecernos la máxima calificación, nos anima a seguir ofreciendo los mejores servicios y conseguir que las estancias de nuestros clientes resulten perfectas.
Esperamos poder volver a darle la bienvenida a usted y a su pareja.
Reciba nuestro más cálido saludo,
La Dirección - Gran Hotel Las Fuentes**** (Alcossebre - Alcocéber)
Stayed at the end of October, the Halloween week in Spain. It was great fun, everyone there was Spanish and the hotel was totally decorated for the occasion. The buffet evening meal was really good and very well organised. Would stay again.
Dear Moandon:
Thank you very much for your very positive opinion about your stay at our hotel for Halloween.
We hope to welcome you again very soon.
Receive an affectionate greeting.
Gran Hotel Las Fuentes****
This hotel was amazing. We had a fantastic stay. Even though it’s was mainly a resort for Spanish holidaymakers we had a wonderful stay.
Staff are 10/10- super friendly, helpful and welcoming. From reception, to the cleaners, restaurant and bar staff. A very Special shoutout to Kwesi and his beautiful wife who work in the restaurant- for us they made our stay very special. Being the only black family, speaking English we did not feel out of place at all because they made us feel so welcome from the first day we came down for dinner. Not many of the staff spoke English but they did and really looked after us if we had any questions or needed help. They helped the other staff in the restaurant look after us also which was very kind of them. We are so grateful to all the staff in the restaurant- excellent service. Thank you both so so very much. Also a special mention to the entire Fanty Club staff who made our children feel so welcome, helped them make friends and got them involved in the activities despite the language barrier. They taught the kids a few Spanish words which was a lovely bonus! Also special thanks to the reception staff who were so helpful and lovely also throughout our stay. Anything we needed or were unsure of they really helped.
This hotel is very clean, warm and friendly. There is a good selection of food for breakfast, lunch and dinner in the restaurant - lots of variety (Especially deserts!). Best to do all inclusive or breakfast and dinner.
Also, the hotel is in a good location in terms of the beach (literally right beside the hotel). Also there is a local supermarket and strand of few local restaurants and a souvenir shop. (Best place to eat - King Kebab) . A very quite area and not over populated with tourists which is nice! Amazing coastal trail also for walks. The hotel is extremely far for any tourist attractions or city exploring and also from the airport (about 1hr 1/2 - 2hrs drive). Perfect if just looking to do a quiet getaway, retreat or seaside break.
Overall a really really lovely hotel and stay. Would definitely recommend and would be back again!
Thank you very much for such a positive review!
We are a great team that works daily to achieve the satisfaction of our clients.
We hope to welcome you again very soon.
All the best,
Gran Hotel Las Fuentes****
Nice hotel with amazing view but for older people only. We were family of 4 with 2 kids under 5years old and we were only one family apart of elderly people up there. We had very nice room 439 with great sea view and very nice spa in hotel as well. Posh restaurant with nice food selection. Only one disappointment as we were with kids and very late dinner. But apart of that nice hotel, thank you
Dear Kristina,
Thank you for taking the time to share your feedback . We are delighted to see that you had a great stay with us .We are a hotel specially designed for families with children. During school Holidays we are usually full of families, and so hope the team and all stuff have the opportunity to welcome you back again.
Best regards,
Very nice place ,great location ,breakfast full of options ,staff very friendly , spa was amazing ,all place is spotless clean and we really enjoyed our stay , definitely we will come back .
swimming pool amazing place to relax .
Dear María,
Thank you for taking the time to share your wonderful five-star review on TripAdvisor. We are delighted to see that you had a truly memorable stay here with us at Gran Hotel las Fuentes ****. It was a pleasure looking after you and we hope to see you back again in the near future.
Thanks again and best regards
