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moandjon
London, United Kingdom

First experience of this type of hotel

5.0 of 5 bubblesReviewed 20 Dec 2023
Stayed at the end of October, the Halloween week in Spain. It was great fun, everyone there was Spanish and the hotel was totally decorated for the occasion. The buffet evening meal was really good and very well organised. Would stay again.
Date of stay: October 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gran Hotel las Fuentes de Fantasia Hoteles, Atención al cliente/recepción at Gran Hotel Las Fuentes de Fantasia Hoteles, responded to this review
Responded 02 Jan 2024
Dear Moandon:

Thank you very much for your very positive opinion about your stay at our hotel for Halloween.

We hope to welcome you again very soon.

Receive an affectionate greeting.

Gran Hotel Las Fuentes****
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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3 - 8 of 1 119 reviews
Reviewed 2 September 2023 via mobile

This hotel was amazing. We had a fantastic stay. Even though it’s was mainly a resort for Spanish holidaymakers we had a wonderful stay.

Staff are 10/10- super friendly, helpful and welcoming. From reception, to the cleaners, restaurant and bar staff. A very Special shoutout to Kwesi and his beautiful wife who work in the restaurant- for us they made our stay very special. Being the only black family, speaking English we did not feel out of place at all because they made us feel so welcome from the first day we came down for dinner. Not many of the staff spoke English but they did and really looked after us if we had any questions or needed help. They helped the other staff in the restaurant look after us also which was very kind of them. We are so grateful to all the staff in the restaurant- excellent service. Thank you both so so very much. Also a special mention to the entire Fanty Club staff who made our children feel so welcome, helped them make friends and got them involved in the activities despite the language barrier. They taught the kids a few Spanish words which was a lovely bonus! Also special thanks to the reception staff who were so helpful and lovely also throughout our stay. Anything we needed or were unsure of they really helped.

This hotel is very clean, warm and friendly. There is a good selection of food for breakfast, lunch and dinner in the restaurant - lots of variety (Especially deserts!). Best to do all inclusive or breakfast and dinner.

Also, the hotel is in a good location in terms of the beach (literally right beside the hotel). Also there is a local supermarket and strand of few local restaurants and a souvenir shop. (Best place to eat - King Kebab) . A very quite area and not over populated with tourists which is nice! Amazing coastal trail also for walks. The hotel is extremely far for any tourist attractions or city exploring and also from the airport (about 1hr 1/2 - 2hrs drive). Perfect if just looking to do a quiet getaway, retreat or seaside break.

Overall a really really lovely hotel and stay. Would definitely recommend and would be back again!

Room tip: Allow an 1hr arrival for Uber. Also download local taxi app Cabify. Journey to/from hotel to Valencia airport is 1hr 1/2 - 2hrs
Date of stay: August 2023
Trip type: Travelled with family
Thank 803vidae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gran Hotel las Fuentes de Fantasia Hoteles, Atención al cliente/recepción at Gran Hotel Las Fuentes de Fantasia Hoteles, responded to this reviewResponded 5 September 2023

Thank you very much for such a positive review!
We are a great team that works daily to achieve the satisfaction of our clients.
We hope to welcome you again very soon.

All the best,

Gran Hotel Las Fuentes****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2021

Nice hotel with amazing view but for older people only. We were family of 4 with 2 kids under 5years old and we were only one family apart of elderly people up there. We had very nice room 439 with great sea view and very nice spa in hotel as well. Posh restaurant with nice food selection. Only one disappointment as we were with kids and very late dinner. But apart of that nice hotel, thank you

Date of stay: October 2021
Thank kristina_alaska
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gran Hotel las Fuentes de Fantasia Hoteles, Atención al cliente/recepción at Gran Hotel Las Fuentes de Fantasia Hoteles, responded to this reviewResponded 21 July 2022

Dear Kristina,

Thank you for taking the time to share your feedback . We are delighted to see that you had a great stay with us .We are a hotel specially designed for families with children. During school Holidays we are usually full of families, and so hope the team and all stuff have the opportunity to welcome you back again.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2020

Very nice place ,great location ,breakfast full of options ,staff very friendly , spa was amazing ,all place is spotless clean and we really enjoyed our stay , definitely we will come back .
swimming pool amazing place to relax .

Date of stay: October 2019
1  Thank Maria G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gran Hotel las Fuentes de Fantasia Hoteles, Atención al cliente/recepción at Gran Hotel Las Fuentes de Fantasia Hoteles, responded to this reviewResponded 21 July 2022

Dear María,

Thank you for taking the time to share your wonderful five-star review on TripAdvisor. We are delighted to see that you had a truly memorable stay here with us at Gran Hotel las Fuentes ****. It was a pleasure looking after you and we hope to see you back again in the near future.

Thanks again and best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2020

He estado unos dias y me ha encantado, hotel en 1era linea con todas las comodidades.La comida bastante bien!

Above my attempt in Spanish :)

In English I am a little better.. but long story short, it was in fact my second stay at Las Fuentes and it was great again! I love the location by the beach, the pool and the super friendly staff. I was quite impressed how well the team has managed during this difficult times. I am very thankful for a great vacation!

Date of stay: July 2020
    • Value
    • Sleep Quality
    • Service
Thank Q4260QLstephanb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gran Hotel Las Fuentes, Atención al cliente/recepción at Gran Hotel Las Fuentes de Fantasia Hoteles, responded to this reviewResponded 26 August 2020

Dear customer:

We are very thankful for sharing your positive experience during your stay at our establishment and we are pleased that you have enjoyed our staff and our renovated facilities so much.

We work hard every day to offer the best possible service and meet the expectations of our customers. We are pleased to have succeeded in your case.

We hope to be able to welcome you and your whole family in Alcossebre again soon.

Receive a cordial greeting,


Gran Hotel Las Fuentes **** (Alcossebre / Alcocéber)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2019 via mobile

We struggle every year to find a holiday destination that can accommodate our family of 6 and doesn't set us back a small mortgage in the process. This hotel was it, large duplex rooms with enough space for everyone. 2 bathrooms and large proper double beds. This was our first all inclusive holiday and I was nervous about getting board of the food or it being not a great standard but we were very pleasantly surprised. We ate in the Italian restaurant one night and while it was lovely the kids preferred the buffet. They loved the freedom to pick out what they liked and as much as they liked. Each meal time there was a huge variety of fresh, healthy and not so healthy food to choose from. Everyone was catered for and the staff were amazing. Every where was so clean and well maintained too. Yes there were a few little birds that flew in through the open windows but they weren't a pest. There were a few cats around the complex but obviously well cared for and never bothered anyone for food. Our kids loved both. The pool areas were great, we missed out on the inflatables which just started up the day we left but other than that we had loads of options to choose from. The kids tried out the clubs on the last 2 days and enjoyed them and my husband loved the gym. Overall I found the staff lovely and attentive, work was ongoing but not intrusive and good to see the hotel being well maintained. The weather was lovely and the location very good too. Everyone had a great holiday and we will definitely be back.

Date of stay: June 2019
Trip type: Travelled with family
1  Thank Lazymommato4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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