Overall horrible place. COCKROACHES and even though we were able to switch an apartment, still had them. Staff looked like they knew about the problem and it wasn’t only in one building that we had those. Beds are awful. Pool is closed in the afternoon, staff is unfriendly and they don’t speak English here. Beach next to is nice, though. Doesn’t feel like the RCI destination we’ve used to. Never coming back to this place.

Overall experience was very good. Location was great and the staff were nice. Avoid ground level apartments if you can. We had that first and air in the apartment was fusty and there was mold in the bathroom ceiling. There were also bugs in the bathroom and one of the bedrooms. Fortunately, we were able to change apartment and it was so much better.

Honestly this place is like an episode of holidays from hell. Pictures are totally misleading. Complex is exceptionally tired and dated. Apartment is worse. At least 20 years old with no refurb. White appliances are stained yellow. Filthy lampshades and tiles. Air con in one room only. Balcony overlooks disused carpark. Walls are paper thin. Beds are concrete.shower is a dribble. Tried to get our money back within 10 mins of arriving. No chance. No option to move or upgrade. Management honestly couldn’t care less. On the upside alcossebre is lovely. Beach one of the nicest we’ve visited. Just don’t stay at the “Kiona Faulty Towers”!!