THE WELCOME
We came by car from Germany, so we travelled a very long distance. After 17hours we finally arrived at Eurhostal at midnight y estuvimos hecho a polvo. The guarantee Eurhostal offers, especially the service from the receptionist, is worse than underground.
So, at midnight when we arrived we were standing fluctuating at the reception, almost crashing on the floor because we were so tired. But well, the receptionist first served a spanish lady without ever noticing us. No big deal. After 15 long minutes she came over to us and eventually taking our reservation and the check-in stuff. But we couldn't believe our eyes when she put our papers away in front of us and instead serving the spanish girl after us in the row. I really thought I was freaking out, we just wanted our room and a bed. Even when her colleague pointed out to her that we were already waiting she just said "Ah, no pasa nada!". Great, thank you so much.
After some 15 more minutes she gave us our roomkey, of course we had to search for our room by ourselves.
OUR ROOM
But nothing is comparable to the shock we had when seeing in what a noisy and fussy environment our room was located. It was downstairs right next to the children's hall where they were still playing games and shouting and screaming full-throated. Allright. Next shock: we had reserved a room for 4 persons, but there were only two beds and one quaffable couch. Huh, okay, three persons might maybe sleep in this room, BUT WAS IS WITH THE FOURTH ONE?? HAHA, sleeping on the floor??? It was like a big joke. Not enough: when we opened the window to the pacio we found ourselves in the middle of the show of a solo entertainer - loud music, people sitting on chairs right next to our terrace...what the hell?? How are we going to sleep here with the children shouting next to our room and the music outside??!! After that we were really f## up. We went out to the receptionist who couldn't do anything just tilting her head back. Good luck we booked another hotel then at the same night, Alcossebre Suites Hotel, which was much more comfortable and much less noisy and - surprise! - cheaper.
NOTE
If you want an air-conditioner you have to pay some extra 10€. There is no seperate room for the beds, they are seperated from the TV room and kitchenette by a curtain. (not always advisable,maybe some want to sleep and others want to watch TV at the same time).
All in all, it would have been much more agreeable if the receptionist - a girl in her twens with short curly brown hair and brown eyes, unfortunately don't know her name - was a bit more organized and not so freaking unfriendly. I'd fire her.