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Ida M
Singapore, Singapore

Good for only one night!

3.0 of 5 bubblesReviewed 10 Aug 2016
The only advantage is the location and the balcony overlooking the beautiful marina. Service was extremely poor; it took a long time for the staff to get us checked in. Room was clean and spacious but has long lost its glorious days. We felt like we were time warped in the 70's. There was a small flat screen tv, air-conditioning unit, dining table and sofa equipped with fridge, microwave oven and cutlery. Overall, it was ok as it was the cheapest option we found in Alcossebre during the period of our stay. Do take note of the check out time as they are very strict and will impose a fee even if you are a few minutes late.
Date of stay: June 2016
Trip type: Travelled as a couple
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
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    Reviews (299)
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    6 - 11 of 299 reviews
    Reviewed 19 June 2016

    Good clean hotel situated near the marina with parking on site. Nice rooms with differing views some including the pool area. The pool was nice with a poolside bar and lots of sunbeds. Would use again. There are a number of bars nearby and only a short walk to the beach. Nice views of the sunset. Check in was a little slow due to the receptionist was on the phone.

    Date of stay: May 2016
    • Trip type: Travelled with friends
      • Location
      • Sleep Quality
      • Service
    Thank Andy123101
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Eurhostal, Director de Relaciones con Clientes at Complejo Eurhostal, responded to this reviewResponded 28 June 2016

    Dear Andy, thank your for your opinion. Nice to hear that you enhoyed your stay with us. Best regards.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 September 2012

    THE WELCOME
    We came by car from Germany, so we travelled a very long distance. After 17hours we finally arrived at Eurhostal at midnight y estuvimos hecho a polvo. The guarantee Eurhostal offers, especially the service from the receptionist, is worse than underground.
    So, at midnight when we arrived we were standing fluctuating at the reception, almost crashing on the floor because we were so tired. But well, the receptionist first served a spanish lady without ever noticing us. No big deal. After 15 long minutes she came over to us and eventually taking our reservation and the check-in stuff. But we couldn't believe our eyes when she put our papers away in front of us and instead serving the spanish girl after us in the row. I really thought I was freaking out, we just wanted our room and a bed. Even when her colleague pointed out to her that we were already waiting she just said "Ah, no pasa nada!". Great, thank you so much.
    After some 15 more minutes she gave us our roomkey, of course we had to search for our room by ourselves.

    OUR ROOM
    But nothing is comparable to the shock we had when seeing in what a noisy and fussy environment our room was located. It was downstairs right next to the children's hall where they were still playing games and shouting and screaming full-throated. Allright. Next shock: we had reserved a room for 4 persons, but there were only two beds and one quaffable couch. Huh, okay, three persons might maybe sleep in this room, BUT WAS IS WITH THE FOURTH ONE?? HAHA, sleeping on the floor??? It was like a big joke. Not enough: when we opened the window to the pacio we found ourselves in the middle of the show of a solo entertainer - loud music, people sitting on chairs right next to our terrace...what the hell?? How are we going to sleep here with the children shouting next to our room and the music outside??!! After that we were really f## up. We went out to the receptionist who couldn't do anything just tilting her head back. Good luck we booked another hotel then at the same night, Alcossebre Suites Hotel, which was much more comfortable and much less noisy and - surprise! - cheaper.

    NOTE
    If you want an air-conditioner you have to pay some extra 10€. There is no seperate room for the beds, they are seperated from the TV room and kitchenette by a curtain. (not always advisable,maybe some want to sleep and others want to watch TV at the same time).
    All in all, it would have been much more agreeable if the receptionist - a girl in her twens with short curly brown hair and brown eyes, unfortunately don't know her name - was a bit more organized and not so freaking unfriendly. I'd fire her.

    Date of stay: August 2012
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    5  Thank J H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 12 June 2012

    My family stayed for 5 nights in the beginning of June 2012. The best thing about this hotel is that it is right on the beach. The rooms have not been updated since the early 70´s but at least ours was somewhat comfortable, except for the refrigerator which is placed right in front of the beds and makes an awful noise, so bring ear plugs. If you will be preparing meals in the apartments there is no oven. If you want views of the ocean you must pay an extra 8 euros per night. We booked our apartments with "Full Board" but I was very angry to find out that you must pay for drinks apart and after every meal. The buffet is above average but they tend to repeat a lot of things and many foods are fried. They really should change their coffee because it is the absolute worst I have ever had in my life. Very important if you have very young children make sure you take one of the lower floors. The balconies have a flower box that has a space where very young children could accidentally fall! So my wife and I had to always be watching our child on the balcony and it made us very nervous. I would recommend this hotel but really only for a few nights stay at the most. The beach in front of the hotel Playa de Las Fuentes is very small and has stagnant water on it which comes from underground springs. This makes the sand always damp so it never really drys out. It is really more like a beach you would find beside a bay. There is another beach 500 meters after the marina called Playa el Cargador which is far superior. Enjoy ;)

    Room tip: Try to avoid rooms facing the pool and bar! As it becomes very noisy until midnight!
    Date of stay: June 2012
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    4  Thank MrkindofHappy
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 5 June 2010

    We picked this resort almost by default as we had first booked cheap flights to Valencia, only to discover that there were no resorts nearby. Benidorm to the south was Def. not to our taste, so we looked north instead.
    We were amazed at how good value Alcoceber was. We went there on the May-June cusp, and the resort was still quiet, most of the occupants were the all year Spanish speaking elderly brigade. The streets are scrupulously clean, no drugs, crime and regularly patrolled by the police. The resort is more geared for the local tourists with only a few foreigners. The local deskfront workers only spoke smatters of English, which was just the way we wanted. The food and drink was tasty and very reasonably priced. A bottle of wine with a meal was €4.50 and a shared tapas meal with 2-3 beers worked out at a tenner a head. We were told that the place really kicks into action at the end of the month when the resort is hopping.
    The Eurohostal could be considered as the higher standard of basic. It is well sited with a good sea frontage beside the harbour and the north beach, and has considerable parking facilities. The common facilities were a problem. They were all over the place with the link being a long meandering stepped corridor, having a threateningly low ceiling, progressing from inside, to outside, back to inside and down and up floors. The poolside bar and beachside restaurant were remote from one another. Our place did an all-you can-eat restaurant buffet at €11.50 a head, although we opted not to go there as there were so many places to eat. There was a basement nightclub which was due to open later in the month. Reception was large dark and dour, but clean. The poolside area was large, pleasant, grassy and clean; but there was an acoustic issue as all conversation was amplified by the form of the buildings. This wasn’t a problem for us as there were few guests during our stay. The entire complex had been given a coat of paint so the place looked fresh.
    The studio apartments shared between 2 people only cost €12.50 PPPN. The apartments were neat and clean, although the furniture was sturdy but outdated. There was cooking facilities and a fridge, and air conditioning as an optional extra if the weather got too hot. The bathrooms were spacious and recently decorated with powerful showers large enough for two.
    Overall we were delighted with our choice and would highly recommend it for those who would prefer a quieter holiday with good food, great value, and enjoy better contact with local Spanish hospitality.

    Date of stay: May 2010
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    1  Thank IrelandGeorgeH
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 23 June 2009

    Short stay in June 09. The building is easy to locate in the town and is a beach side property with pools and sun terraces. Though the hotel is looking dated in design, the accommodation is nicely proportioned, and all have balconies. (those facing the beach have a nice open outlook). Rooms have small kitchenettes (...behind doors..) and good sized bathrooms. Plenty of wardrobe space, and air conditioning if needed. Breakfast is served in a large function room and is a buffet of toast, pastries, cereals, fresh fruit, juice, hot drinks, cold meats and cheeses. Plenty of staff on hand and the area kept clean and tidy during service. Evening meals also served here in a similar format. Pool side bar on site too as well as games room. The town is easy to get to on foot with many good small bars and restaurants only a couple of minutes walk. the beach too is right in front of the hotel, the marina is opposite, and the hotel can arrange tours etc to Peniscola, Castelleon etc and the attractions near by. Plenty of taxis to hand, and free car parking right outside if using a hire car. Built as two large blocks, there are some steps to negotiate around the premises, but also ramps if needed. A lift serves all floors. NB: a nightclub in the basement might cause some issues with noise for the rooms on lower levels on occasion, but check with Reception if upper floors are available as this won't be an issue then. The stay was as part of a booking with a traditional music group performing in the region, and the hotel was most helpful in allowing use of space for rehersal and relaxation after the events. In general, a nice place to stay - clean, good staff, efficient service and value for money in an established Spanish resort.

    Date of stay: June 2009
    Trip type: Travelled as a couple
    Thank Gonelocal
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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