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Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Costa Adeje, Adeje, Tenerife, Canary Islands

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

David G
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very disappointing”
Reviewed 4 October 2016 for a stay in August 2016
person found this review helpful

This villa is far from being ‘luxurious’, and the decor is very tired, as is the linen throughout the property. There was only one air conditioning unit in the living room/dining area of the property, but none in the bedrooms. Two fans were provided when we made a complaint, but this still left one room with no fan or air conditioning. We were told by the agent to leave all the bedroom doors open to benefit from the one small air con unit in the living room. The kitchen was grubby and the master bedroom and en-suite smelt of stale cigarette smoke, which is not what was expected considering you are charged a hefty ‘final cleaning’ bill, and you will be asked to empty bins etc before leaving. You can also swim a few strokes in the rather small ‘private swimming pool’. Overall, a huge disappointment renting this villa and would not recommend.

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How easy was key pickup/access to the property? Overall condition of the property
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Liked best: Location
Liked least: The Villa
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
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  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Oct 2016
Dear David,
first off, thank you for being a guest at this villa. Regards from Valer.

You are right, this past summer we've had in Tenerife several heat waves in a row and it was warmer than usual at times. I understand that when coming from a region with average summer temperature 15C to a place like Tenerife with over 25C - that might be hot for certain guests. Nevertheless, I hope you agree that Tenerife certainly has a unique and more pleasant temperature than any other holiday place on Europe's mainland, Turkey or Greece - where the humidity makes it a lot worse in the summer.

As requested, during your stay you were provided with 2 extra fans. A second air conditioning unit has been installed in the master bedroom after you left.

Apologies for the smoke mentioned, although I couldn't feel it (considering I'm not a smoker myself).

I believe the photos show the villa as it is. Up to now all guests left the villa very content and we are building long term relationships, with some returning. It's understood that a few guests would prefer newer villas, with new furniture and new bedding. However those come at a different price.

Hopefully your next vacations in Tenerife will be better. Feedback like yours makes us be of better service to our guests.

Best wishes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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