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Reviews (2 870)
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Reviewed 4 weeks ago via mobile

After thoroughly researching all the hotels in Costa Adeje my husband, 4 year old boy & I booked this hotel. It did not disappoint. Beautiful 5 star hotel with fantastic staff at every point of contact from reception, bar, restaurant & entertainment team. In fact probably the best staff we have come across on our travels. Kids club wonderful - our 4 year old boy loved the mini disco & the adult entertainment was a very high standard too - no cheese. Breakfast was fresh, appealing & plentiful always managed to find something for our rather picky little boy! Could not rate this hotel enough & will be returning (as many of the other guests we met there had!) great location for many shops, restaurants & the beautiful playa Duque beach. Thank you Iberostar Anthelia.

Stayed: June 2018, travelled with family
2  Thank littleronnie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Anthelia, responded to this reviewResponded 4 weeks ago

Dear guest,

We would like to express our appreciation for your kind words and positive rating of our hotel. It was a pleasure to read your description of our establishment and it motivates us to maintain our standards. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience. It would be an honour to serve you and your family again in the future at our hotel, until then we wish you all the best.

Kind regards,

Quality Manager
Iberostar Anthelia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Be sure to request a sea view room, we did, fantastic! We did this through Jet2, who we really recommend. From checking in at Stansted to our return there, really well looked after, polite friendly very helpful and caring. Recommend.. indulgent escapes with Jet2.
Note... have attempted to fill in the ratings below...... won’t work...... so 5 Star service , location and rooms, all really really good.

Room Tip: Sea view room, very good.
Stayed: March 2018, travelled as a couple
1  Thank Thestoneards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Anthelia, responded to this reviewResponded 4 weeks ago

Dear guest,

We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive. Beautiful locations, helpful and friendly staff and cleanliness of our hotel are some of the most important elements of our company and reading that you found them all to your liking is brilliant news.

Once again, we thank you for this complimentary review of your time in our hospitality.

Best Regards,

Quality Manager
Iberostar Anthelia

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Reviewed 4 weeks ago

This was our third visit to the Anthelia and, as usual, we found the staff friendly and helpful. We had inter-communicating rooms in Carmen with our daughter and family and this worked very well. It was over half-term and the children's activities were amazing and we so enjoyed watching our grandsons having such a wonderful time.

When we were due to leave, the taxi arrived with only one car seat for two children, and one of the hotel managers lent us her car seat so that we did not miss our flight!

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank carolemo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Anthelia, responded to this reviewResponded 4 weeks ago

Dear Carole,

First of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for returning to visit us for the third time. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words.

We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon.

Best Regards,

Quality Manager
Iberostar Anthelia

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Reviewed 4 weeks ago via mobile

We visited for the 2nd time and the hotel did not disappoint. We had a sea view room and our son had a garden view. Both rooms were kept clean and tidy during our stay. Turn down every night with chocolates. It was our sons birthday whilst there and they left him a chocolate birthday cake in his room as well as candles. We had a small bottle of wine and also honey rum left for us during the holiday. The food was excellent with lots of variety and we always had lots of choose from each day. Breakfast was always the same each day but there were cold meats and cheeses, fruits, yoghurts, different breads, jams, smoothies, mueslis, cereals, hot food. Everything very well presented. Evening meals each night were always different and well presented too. So much food and never short of what to eat. We didn’t see any entertainment as we needed to go for a walk after our food. All staff were very attentive and willing to help, cleared our dishes away immediately after finishing. Fantastic holiday!

Stayed: June 2018, travelled with family
1  Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Anthelia, responded to this reviewResponded 4 weeks ago

Dear Wendy,

We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar. Such a pleasant feedback of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.

Again we thank you for your positive review of our hotel and we hope that we will continue to provide you excellent holiday experiences in the future.

Best Regards,

Quality Manager
Iberostar Anthelia

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Reviewed 4 weeks ago

Room Tip: Sea front suites in Ada block are superb.
  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
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    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IberostarHoteles, Quality Manager at Iberostar Anthelia, responded to this reviewResponded 4 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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