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All reviews bali beds club option club reception las rocas lots of palm trees style hotel reserved area half board breakfast buffet is the salt water pool bar prices are ideal hotel check in was quick and easy omelette station lovely hotel well equipped gym on arrival
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Reviewed 17 July 2018 via mobile

I stayed here with a girlfriend last September and loved everything so much , we’re in the process of booking again for this September . The renovations weren’t quite complete when we left so really looking forward to coming back and watching the sunset with a cocktail or two from the new bar overlooking the sea . Just got to decide whether to go for the ‘club’ option now

Stayed: September 2017, travelled with friends
1  Thank danglo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJardinTropical, Quality Manager at Hotel Jardin Tropical, responded to this reviewResponded 18 July 2018

Dear danglo123,
Thank you for writing on Tripadvisor.
Please contact us as soon as the dates for your next visit are known. We will do our best to arrange a nice room for you.
We look forward to seeing you again!
Kind regards, Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

Before booking this hotel the pictures looked lovely however seeing it in person is BEAUTIFUL.
Champagne on arrival as well as map of hotel which is needed as it is actually bigger than expected.

Rooms were spacious and modern - standard room with two singles pushed together for a double, balcony and open walk in shower.

Two pools, one chlorine at 23 degrees and the salt water pool at 17 degrees. We spent everyday at the chlorine pool and this was lovely. At 11am everyday though they do aqua class which is noisy if you want to relax (but it isn't on too long). Towels provided free of charge.

Breakfast is amazing, fresh crepes and omlettes made in front of you as well as everything else you can imagine...breads, full English, cereals, meats even three chocolate fondues!!

Three resturaunts in hotel, Italian, steak house and sea food. Didn't do sea food but the others were lovely. At the Italian I had linguini as this was made in front of you, pasta put in the cheese bowl...YUM.

Only negative was that the lovely tropical bar was shut which was a shame as the vibe looked nice (swinging chairs). Also the beach bar for lunchtime down at the salt pool was shut. Didn't understand why?!

Location is excellent, 15 minute walk from siam park so no need for transport. Left or right out of hotel entrance takes you to different resturaunts, or right out of Las Rocas (sea food restaurant) also takes you the opposite way. Plenty to explore in terms of restaurants and bars.

Would definitely recommend this hotel. +++++

Stayed: July 2018, travelled as a couple
2  Thank ellielennox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJardinTropical, Quality Manager at Hotel Jardin Tropical, responded to this reviewResponded 17 July 2018

Dear ellielennox,

Thank you so much for this amazing extended review on your experience during your holidays in the hotel.

We look forward to seeing you again soon!

Kind regards, Quality Manager

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Reviewed 16 July 2018 via mobile

I stayed here with some pals as it was convenient for the golf course we were playing rooms were large with kitchen and a large lounge the beds were comfortable if you like to cook and on a budget it’s ideal the pool is a decent size with plenty of sun loungers and brollys breakfast is a buffet get down early otherwise it’s a shambles there are also some lovely little restaurants along the sea front only a few minutes walk away

Stayed: June 2018, travelled with friends
2  Thank christophers514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJardinTropical, Quality Manager at Hotel Jardin Tropical, responded to this reviewResponded 17 July 2018

Dear christopher s,
In the first place we would like to thank you for choosing the Hotel Jardin Tropical for your holidays.
In second place thank you for taking the time to write some words on your experience with us.
We deeply regret to know that you were not overall satisfied with the hotel services. We will analyze your experience with our service team so we can prevent any similar situation to be a cause of dissatisfaction for our guests in the future.
Again, thank you for your comments.
Kind regards, Quality Manager

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Reviewed 16 July 2018 via mobile

Received complimentary champagne on arrival. Staff were helpful and informative providing map of hotel, luggage was carried to rooms for us and room on arrival was spotless and beautiful. Exactly as pictured! Staff were a little slow to respond to our call about changing of bedding but other than that, were attentive and helpful. Breakfast was delicious with fresh food, lots of choice and a variety of juices and smoothies. pools were beautiful and area surrounding was spacious. Multiple restaurants on site, one of which we returned on different occasions and the other which was expensive. Many local places to eat and lots of things to do including Siam Park and shopping near by. Local people really friendly and helpful. Las Américas about 10 mins away for a bit of nightlife too! Overall, beautiful hotel would definitely go again and recommend to anyone looking for a semi-quiet getaway!

Stayed: July 2018, travelled with friends
Thank Isabelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJardinTropical, Quality Manager at Hotel Jardin Tropical, responded to this reviewResponded 17 July 2018

Dear Isabelle S,

Thank you very much for taking your time to write some words in Tripadvisor about your recent stay with us. We are glad to read that you enjoyed your holidays.

It will be a pleasure for us to welcome you again in your next holidays.

Please contact us as soon as the dates for your next visit are known. We will do our best to arrange a nice room for you.

Kind regards. Quality Manager

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Reviewed 16 July 2018 via mobile

This was our second visit to this Hotel after some 6/7 years and we were not disappointed. The refurbishment and additional Club facilities made this the most enjoyable holiday experiences we have had. From the rooms to the Sun terrace with their Balti beds wonderful buffet with great alternative catering facilities made this our most enjoyable carefree holiday.Everyone from the concierge reception catering cleaning seemed to want to go that further mile to ensure our stay was the most pleasurable, with special thanks to Gala, Gloria ,Alyuria, Diana and all the Hotel team brilliant.
Well done! and will we return? of course as soon as possible.
One tip ,go Club to enjoy the extra facilities.

Stayed: July 2018, travelled as a couple
1  Thank rogerwoolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marisa P, Quality Manager at Hotel Jardin Tropical, responded to this reviewResponded 16 July 2018

Dear rogerwoolf,

We thank you for choosing the Club this year for your holidays in the Hotel Jardin Tropical.
We are delighted to see that you have fully enjoyed the Club facilities and that you will return soon!

Please as soon as you know the dates you will return, let us know so we can assign a nice room for you.

See you soon!

Kind regards, Quality Manager



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