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“Superb location and a great apartment”
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Review of Caleton Blanco B14

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Very good
24 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Puerto Del Carmen, Lanzarote, Canary Islands

Reviews from our community

Very good - based on 24 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Kenny1956...
Lincoln, United Kingdom
1 review
“Superb location and a great apartment”
Reviewed 10 May 2016 for a stay in April 2016

Entrance to Caleton Blanco Apartment B14 is just off the beach road which is perfect. Although there are a few stairs to the apartment, at least there are no steep slopes to negotiate which is excellent. Despite being right in the heart of the action, the complex itself is beautifully quiet and peaceful with a lovely pool area. The gardens were neat and well maintained and everything in the apartment was lovely. My wife and I stayed with my daughter and her husband. We all had a super time. Thank you for a lovely holiday Julien.

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Bedding & mattresses Kitchen & utensils
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Liked best: The overall pleasant feel of the area
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 May 2016
Thank you very much for your comments highly appreciated. I'am glad you enjoyed your holidays in Lanzarote and Caleton Blanco residence.
All the best.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipoxo
Plymouth, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“B14”
Reviewed 23 April 2016 for a stay in April 2016

There was a bad review before we booked, but I didn't see the reason for it. The apartment was clean, comfortable, with a nice balcony, which was a sun trap in the afternoon, the pool area was always well maintained and clean. The complex was fully secure with security coded gates. The complex was 2 mins from the beach and night life, but remain very quiet at all times of the day and night. Communication with the owner was 100% and I would like to thank Eva for her excellent service and prompt attention.
If we had one complaint complaint if would be the towels needed renewing, suggest you take your own. There are a lot of steps would not suit any person that would struggle with this.
Would return tomorrow

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The complete complex
Liked least: Nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Apr 2016
Hi,
Thank you very much for your review. I'am glad you enjoyed your stay. Your remark about the towels is taken into account.
Best regards
Julien
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boothie20...
Newport, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent apartment close to beach and Strip”
Reviewed 22 March 2016 for a stay in February 2016

Highly recommended apartment (B14) on very quiet and secure complex. Welcome pack provided on arrival and very detailed instructions given re location and keys. Owner very helpful and replied promptly to e mails. Apartment contained everything for our four week stay, including a Hoover! Internet connection excellent, plenty of British tv programmes. Eva, the agent was excellent for any help and advice required.
The steps up to the apartment would be an issue to anyone with walking difficulties but most of Puerto del Carmen is uphill anyway. Would stay at this apartment again.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maggie572...
Glasgow, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Not up to standard”
Reviewed 26 January 2016 for a stay in January 2016
1
person found this review helpful

On arrival having stayed in another apartment on this complex we were pleased to see that it was still being kept to a high standard. On entering the apartment B14 initial thought was although kitchen could have done with updating it would be ok. No welcome pack (oh well) toilet next stop not even a toilet roll (oh dear) , went into back bedroom prefered this for sleeping pulled back quilt sheets did not look as if they had been changed , used other room. Towels 3 bath and 3 hand not the best condition but made do. Lets have tea oops cups not fit for drinking from dirty and stained TV requires attention contacted the agent and was promptly attended although it took a few days to get working explained on meeting agent about other problems. 7 days into holiday expected sheet change but no-one came thought maybe would come later , Stayed 17 days still no sheet change. Contacted owner on return he stated he would check with agents regarding all above and get back to me, answer given was they had not charged for sheet change only clean after we left but would add to welcome book that if requiring and towel or sheet change then a charge would be implemented implemented .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Feb 2016
As mentioned during our exchanges, I'am really sorry that your stay in my apartment has not brought you satisfaction.
2 tea cups were dirty and I apologized about it. The cleaning company has been warned about this mistake.
Concerning the sheets. The reproach that some beds were not made before your arrival, as it was noticeable due to smell and dirty condition is really wrong and totally unfair. All bed were made with clean sheets, but some sheets were old and the appearance were not the best. That is why all sheets will be changed now for new ones.
Concerning the TV and internet problem. Unfortunately, technical problems can happen. You warned on Saturday afternoon that TV was not available and a responsible visited you on Sunday morning, which appears to be a quick answer, even during the week end. As the problem needed the intervention of the operating company, the responsible waited for the specialist as long as the problem is solved. And it has been solved. During this visit, the responsible asked if everything was fine and if anything else could be done for you. You answered that everything was fine and did not mentioned any lake of towels or linen.
As a conclusion and as I wrote you, I decided to improve my communication with futur vacationers, in order they know better, what is planned in terms of cleaning and what can be done about linen refilling in case of a minimum 2 weeks stay and if people prefer to not use the washing machine.
I remain deeply sorry about your dissatisfaction and hope that you will visited again our lovely Caleton Blanco residence.
Best regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MHand01
1 review
“Excellent (3 guests)”
Reviewed 4 September 2015 for a stay in August 2015

Excellent apartment, ideally located for beach, restaurants and shops.
It is exactly as described in the literature and is part of a well maintained complex which share two communal swimming pools.
On arrival the satellite TV channels did not work correctly. We made one phone call to the contact name provided and it was fixed immediately. Excellent service.
Even though the apartment is close to the action it is very quiet at night.
However, the apartment would not suit anyone who has impaired mobility
as access is either via steps or a step hill.
That excluded, I would recommend this apartment and complex.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Access
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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