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“Fab villa and great service from agent.”

Review of Celeste

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Very good
7 reviews
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Puerto Del Carmen, Lanzarote, Canary Islands

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
t30cudd
Leicester, United Kingdom
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Fab villa and great service from agent.”
Reviewed 26 August 2013 for a stay in August 2013
3
people found this review helpful

Stayed here for a week in August. Great location from the airport, just a short taxi ride away. Villa was perfect, very clean and had everything we needed. Was very hot and as it has no AC I emailed the agents who quickly had some fans delivered. The pool was an added bonus, and was even cleaned half way through the holiday. The villa was a short walk to all shops and restaurants.
Would definitely use again, the agents were so helpful from start to finish, would highly recommend.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travevlle...
Lincoln, United Kingdom
Level 6 Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Basic with no sea view!”
Reviewed 8 August 2012 for a stay in December 2011
6
people found this review helpful

Chose this villa specifically as in quiet area with sea views...
But door to terrace was blocked off and we were told the terrace was out of bounds and unsafe!!
Terrace room upstairs obvioulsy used for private use or strorage.
To get a sea view - you have to walk down to the beach - duhh!!

Theye were very happy to market and charge for somethign not available.
Ameneties very basic and satellite tv means turkish or Iranian TV - dont get yourself too excited.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Leaving
Liked least: Hard beds and no sea view.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Jul 2014
I am sorry to hear that you were not happy with Villa El Tinajo and we have taken on board your comments. As you know, El Tinajo is set between two floors. The top floor is accessed via a wooden decked, open courtyard within the confines of the house walls. The top floor has a bedroom with a double bed, en-suite shower room and a large balcony with views over the resort of Puerto del Carmen across to the sea. If the top floor bedroom will not be used then it is blocked off as it is available at a supplement. The top floor is not unsafe, if we deemed it unsafe we would not allow our clients to stay there. Our website clearly states that there are views to the sea from the top floor balcony. The TV has freeview SKY channels, however, these may differ from what you receive back in the UK.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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