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Reviews (552)
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All reviewsthese apartmentson site restaurantcommercial centrepool areaonsite supermarketclose to the airportplaya hondaself cateringwalk in showerbasic apartmentlovely complexminute walkairport runwaysome tlcevery other daypool was coldbars and restaurants
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Reviewed 4 weeks ago via mobile

Excellent break in these apartments.
Self catering no nonsense accommodation, clean and well equipped apartments.
Good food at the pool bar.
Very close to the airport, actually on the flight path for landing planes, might bother some people didn't annoy us.

Stayed: October 2017, travelled as a couple
3  Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Maria V, Reservas at San Marcial Apartments, responded to this reviewResponded 3 weeks ago

Dear Kevin,

Thank you so much for your nice comments and evaluation. We do try all the best for our guests that this is the most important homework for us. Also we are extremely happy to know you felt satiesfiesd with our service and facilities.

Is a plesure to see you again. Always you are welcome.

Best regards,
Ana Maria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Lovely hotel, very clean and well kept. Staff really friendly and helpful. Rooms nice, if in need of a little TLC. Only criticism i have is regarding the sun loungers around the pool being reserved with towels - all beds were reserved really early and very few were used which is wrong. The hotel should have a policy in place to stop people reserving beds in advance and only place towels on them when they are using them. We had our 2 year old daughter with us, who needed a parasol, but because people had reserved them (and never used them) there was only the 1 day we were lucky enough to get one! This issue needs addressing! Would i stay here again - yes, however it is a very long way from all the bars and restaurants in PDC which is where we like, however there are a few nice restaurants local.

  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank MBower2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Maria V, Reservas at San Marcial Apartments, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you for sharing your feedback regarding our friendly staff and nice rooms. Also thank you for a constructive criticism about reserving loungers around the pool. Is very important for us to know where and how to improve. Thank you for your participation.
it is great to know you will come back with us and we hope you will consider us for your next holiday.
You are welcome and all the team sent you all the best.

Warm regards,

Ana Maria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018

Our 4th time to stay, we stayed here 22/5 to 1/6, when we arrived we were initally met by Menola at the resturant, who was friendly courtous and helptull. we eat in the restaurat twice and enjoyed our meals, We stayed in 1 of the refurbished apts, it was basic clean tidy and catered for our needs. the onsite supermarket is well stocked, well priced, and has late opening to 10pm. As usaul the go to lady at reception is Sandra, all questions answered any remedial action required will be acted upon by Sandra. the Wifi by a long shot is the best we have encounted in Lanzorte or elsewhere on a foregin holiday. will go back again.

Room Tip: the pool end apt looses the sun very early.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Pat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Maria V, Reservas at San Marcial Apartments, responded to this reviewResponded 5 June 2018

Dear guest,

Thank you so much for taking the time to share a nice review about your stay and about so friendly Minola and Sandra. This serve like encouragement for our staff and we are very proud to hear you enjoyed your stayin San Marcial.

We hope a lot to see you back again with us in San Marcial.
Thank you so much.

Best regards,

Ana Maria


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Reviewed 1 June 2018

My husband and I called into the restaurant at San Marcial, which we have done on many occasions as it is very local to where we live, it is our 'go to' place when we can't be bothered to cook. Normally the food and the service is very good, cheap, a little basic, but never the less great value for money. To our great disappointment the bar/restaurant is now under new management and has seriously gone down hill. I ordered a cheeseburger and chips, which consisted of a very well done, dried up beef burger on a bread roll 3 times the size of the burger, half a dozen, cold chips and salad that had clearly been out of the fridge all day, it was so limp and warm, in fact the salad was warmer than the chips!! No cheese!! I asked the waitress where the cheese was, for the cheeseburger and her response was that she didn't know I wanted cheese on it. She took the already burnt burger away, popped a cheese slice on it and stuck it back under the grill, to cremate it a bit more. It was inedible. Hubby didn't fair any better with his fish and chips. Cold chips, burnt, dry fish and, I kid you not, watered down mushy peas. The mushy peas were quite literally a small ramekin of green water with no peas. Hubby had ordered a side portion of bread and butter, which when it came was the toast stuff that you buy in packets in supermarkets, I'm not sure what is called, it's really dry and crumbly, not best suited to making chip butties. The whole meal was so appalling it was funny, we were just laughing at how bad something could be and still manage to find its way to the table to be served as food, which they actually expected paying for. I am laughing typing this review, we were just speechless at how bad it really was, it was beyond comprehension. The waitress came to us half way through the meal and asked if everything was OK, obviously my reply was 'no' and she walked away. That was it, she went, gone!!!! When it came time to pay and I explained that it wasn't going to happen she fetched the manageress, who, in all fairness was a lovely lady. She didn't appear too surprised by any of this and a compromise on the payment was reached.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Service
1  Thank Jayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Maria V, Reservas at San Marcial Apartments, responded to this reviewResponded 5 June 2018

Dear guest,

Thank you for sharing your feedback regarding your stay. First of all sorry for this incidence. Usually do not happen. We usually give a good service to our guest and will take the right action to improve the service and the quality. We take all guest feedback very seriosly. Your opinion help us a lot to know how to improve in all aspects.
Once again apologies and we hope you will consider us for your next holiday.

Thank you.

Best regards,

Ana Maria

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Reviewed 30 May 2018 via mobile

I stayed here with my 3 teenagers for 2 weeks for the easter holidays , my holiday was a package holiday last minute with thomson , at £800 for 4 I wasn’t expecting much but having read the reviews I was hoping for clean rooms .
On arrival late in the evening we had to collect our key from the small bar /restaurant, I had requested a higher floor with pool view but got a ground floor , Thomsons left a note and offered to change the next day .
The apartments are spacious , with a lounge with sofa beds and very roomy bedrooms with two singles .
The bathroom has been modernised but did flood after having a powerful shower .
The apartments were clean and bed very comfy and new bedding , they have been updated in parts but the kitchen and wardrobes were still wooden old and need updating , there is a small shop which has everything you need , you are a 5 min walk to the sea and then a stroll to matagorga bars and restaurants and following the sea front down to Puerto del carman with huge amount of restaurants .
The Thomson rep was very helpful and I couldn’t fault him , the apartments tend to attract older couples , the bar did nice pizzas and reasonable prices .
I would go again as it’s locality to the airport was ideal and the walk to the sea front , I took my own pans and some dried food and bottle opener and I’m glad I did .

Stayed: April 2018, travelled with family
1  Thank swordfish9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Maria V, Reservas at San Marcial Apartments, responded to this reviewResponded 5 June 2018

Dear guest,

Thank you for taking the tme to write a review. We feel very happy that you have chosen San Marcial and you share a very lovely feedback about your stay.We always try to give all the best to our cutomers so we hope you can have unforgettable experience.
We will always wait for you.

Thank you.

Best regards,

Ana Maria

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