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Reviewed 3 April 2019

This was our third time to the resort in the past 9 years and each time it has gotten better. Great food and drinks, excellent friendly staff, great for families/kids. Excellent value and plenty to do.

Date of stay: March 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Camper56198511446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisannC, Social Media Coordinator at Hilton Rose Hall Resort & Spa, responded to this reviewResponded 3 April 2019

Thank you for taking the time to review our resort after your recent visit to our property.

We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members.

We do hope to see you and your family again in the future, making us “your home away from home".

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2019

We spent four days at the Hilton Rose Hall Spa and Resort. The staff were not only friendly and helpful. They went out of their way to see that we were provided the comforts of home. The beds were comfortable, the rooms with private balconies were roomy, clean and brightly decorated. Our chamber maid was the best! Plenty and a variety of food! Don't miss the Jerked chicken and pork shack at the far end of the beach! I don't usually eat pork. I'm happy that I made an exception here. It was delicious! The beach was cleaned daily and the beach staff was great. Sailing, windsurfing, glass bottom boat and snorkeling were available.

Room tip: This is a family resort. If you don't want to hear the pitter-patter of feet, get a room on the 7th floor in either wing.
Date of stay: April 2019
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Doug L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisannC, Social Media Coordinator at Hilton Rose Hall Resort & Spa, responded to this reviewResponded 4 April 2019

Thank you for taking the time to review our resort after your recent visit to our property.

We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members.

Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one.

We do hope to see you and your family again in the future, making us “your home away from home".

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2019

The property looks like it has not been updated since 1989.

Although clean, there are signs of aging everywhere from the faded lounge chairs with missing slats to the beat up old ping pong tables and cracked pavement on the tennis courts that doubles as a basketball court.

The activities provide very little in the way of entertainment for kids and the sailboat rides that are included last all of 5 minutes.

The food in the main dining hall is college cafeteria quality. The restaurants that require reservations seem to serve the same food as the dining hall buffet, only they bring it to you on nicer plates and with your own server.

The one saving grace is the staff. Very friendly and accommodating. However, overall, this place was a huge disappointment.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank ADKPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisannC, Social Media Coordinator at Hilton Rose Hall Resort & Spa, responded to this reviewResponded 4 April 2019

Thank you for taking the time to review our resort after your recent visit to our property.

We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members.

Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one.

There were some other areas that you provided feedback on and we do appreciate you letting us know as this will allow our Management Team to take corrective action where necessary.

We do hope to see you and your family again in the future, making us “your home away from home".

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2019

Staff were very friendly and accomodating; location was excellent; food was very good; beach was outstanding; I do not feel any negative comments are warranted in this review. Life guards were very friendly and knowledgeable. I would have no reservations recommending this resort.

Date of stay: March 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank 13marckh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisannC, Social Media Coordinator at Hilton Rose Hall Resort & Spa, responded to this reviewResponded 4 April 2019

Thank you for taking the time to review our resort after your recent visit to our property.

We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members.

Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one.


We do hope to see you and your family again in the future, making us “your home away from home".

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2019 via mobile

I stayed at this hotel with my partner . I found the workers to be very helpful and polite . The room very clean and cleaned daily . The food omg was amazing . Every night something different . Great activities for everyone . Amazing decor toon of drinks . There is a tour desk to book tours . Furthermore the hotel offers water based motorised sport at an affordable rate . For both of us to do tubing $40. I would advice only take American dollars because everything is in American dollars

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank Inspiration599675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisannC, Social Media Coordinator at Hilton Rose Hall Resort & Spa, responded to this reviewResponded 2 April 2019

Thank you for taking the time to review our resort after your recent visit to our property.

We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members.

Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction we are happy that each member was polite and helpful to you.

We do hope to see you and your family again in the future, making us “your home away from home".

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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