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Reviews (2 054)
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All reviewsquiet poolgalleon baranimation teamboulevard restaurantel miradoractivity poolpremium barkim talbotpool barmain restaurantfamily holidayenglish baconkids clubsan miguel on tapgreat holidaytex mexplenty of choice
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Reviewed 3 weeks ago via mobile

Just returned from a weeks stay here with our 16 year old grandson. It is a very good AI hotel plenty of choice of food the breakfasts were superb everything you could wish for including English bacon, even though I much preferred the Spanish,English sausage,cold cuts pastries the works. The best orange juice from a machine I’ve ever had. Two restaurants to choose for the evening meal the Asian one our favourite as it was a much more chilled experience. The only one I was disappointed with was the Italian waiter service you have to book and can only have one per stay. The service was excellent unfortunately the food let it down the worse meal of our stay.
You can upgrade to named drinks but I had no complaints over the local ones. The gin and tonic was fine so was the beer I’m not a cocktail drinker so the pre mixed didn’t bother me
The grounds are immaculate everywhere was spotless. The room was kept to a good standard of cleaning we were lucky and had room 3317 which was right opposite what I believe is the only lift.
The only negative I could find was the very poor WiFi only one unit per room is ridiculous in this day and age especially if you have teenagers with you.
Would I return yes but only in Winter as the weather is not for me I like to see blue skies in the morning but it would be ideal for families with young children or

Stayed: June 2018, travelled with family
2  Thank Brumbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosZocos, Guest Relations Manager at Los Zocos Club Resort, responded to this reviewResponded 2 weeks ago

Dear Guest,
Thank you for taking the time to add your holiday review to this web site.
I am so glad that you enjoyed our food selection especially Breakfast and our Asian theme section.
I will pass on your comments about our a la carte. I am sorry that you did not enjoy this.
We are in the process of upgrading our wifi connection at the moment to improve guest’s satisfaction.
It is nice to read that you would visit us again in the winter season.

Once again thank you and kind regards
Kim Talbot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We stayed here for two weeks from 10th May this year.

Overall we found the holiday to be brilliant. Excellent value for money on all fronts.

There were three of us holidaying in a one bedroom apartment which was mostly fine for us living space wise. We stayed in room 2307 overlooking the ‘quiet’ pool. The room was clean, the balcony spacious, bathroom and shower good and decent enough basic kitchenette. The only negatives apartment wise- there were maybe 5 hangers in the wardrobe for all of our hanging clothes, this would be fine if there were lots of drawer space but there wasn’t-only 3 small drawers. We resorted to piling our clothes up, not ideal but not a big thing. Another comment on the room- the hotel supposedly operates an environmentally friendly policy of only replacing towels when they’re on the floor/ not on the towel rail. This wasn’t the case, we had clean towels every cleaner visit- it may be worth revisiting this policy with the diligent cleaners. They do an excellent job (and everywhere was lovely and clean), but not necessarily an environmentally friendly one sometimes.

The facilities on site were good, we had fun playing crazy golf on a couple of occasions and my husband and daughter played a bit of football too. We didn’t use any of the spa services whilst here so can’t comment here. The ‘quiet’ pool was our favourite place to be, it wasn’t overly packed and we could relax whilst our daughter played in the pool. There’s a small bar here which we used for drinks and ice cream in the afternoons. There is also a tapas and drinks bar for the premium band customers here too. The pools on this side were absolutely freezing at times but that was expected as they’re not heated.
The heated pool/kids pool on the other side of the hotel was generally jam packed on most days as it was the warmest place to swim for the smaller kids. We only spent a couple of days around this pool as it was so packed and noisy, it just wasn’t for us. Plus actually getting a space for a dumbed was a challenge. The snack and drinks bar on this side of the complex were good. Ok selection of snacks all afternoon for meat eaters- maybe more veggie options other than chips and salad would be nice.

The food- overall we found this really good for the price we paid for the holiday. There was a good selection generally and a good temperature. We are both vegetarian. Despite there being a vegetarian section in the boulevard restaurant we found the better selection to be found in the main restaurant. One night at the designated Vegetarian section in boulevard, mashed potato was one of our 3 options- maybe a bit more thought into options would be good! We ate a lot of salads and Canarian potatoes and mojo whilst here- all really yummy. An improvement here would be for all the dishes to be labelled as veggie friendly or not- one night I got some lovely lentil soup only to find bacon in it. That’s fine I just wish it would have been labelled better. Overall though, food was good and plentiful. Excellent value here too.

I have to comment on our observations of the level of single use cups, straws and tubs whilst here. I do strongly feel that the management need to double down in their efforts to reduce the waste produced. I appreciate the nature of the all inclusive package doesn’t necessarily encourage reuse or sustainability, however we were just astounded at the level of single use throwaway items.

Lastly the staff. I can’t express how diligent and friendly almost everyone we came across was. Considering the volume of customers coming through the doors we were so impressed with the attention to detail and professionalism of the staff members.

We will definitely return here again. The location was lovely and central for Costa Teguise, and also for exploring the island. We hired a car for a week and would recommend this highly.

Stayed: May 2018, travelled with family
2  Thank Kay N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosZocos, Guest Relations Manager at Los Zocos Club Resort, responded to this reviewResponded 2 weeks ago

Dear Kay,
Thank you very much for taking the time to add your review to Trip Advisor.
It is so nice to read that you had a brilliant holiday.
I have taken note of your comments and I will pass these on.
We are in the process of looking into different ways that we can reduce our single use plastic and keep all guests satisfied at the same time.
I am glad that you liked the way that we split our 2 pool area to try to cover all guests holiday needs.
I will make sure that the entire team see your comments and these keep everyone motivated to give all guests the best holiday and service possible.
Thank you for adding that you would return to our resort again. I do hope this is very soon

Once again thank you for your review.

Kind Regards
Kim Talbot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I stayed here with my husband for a week. It is a very nice hotel, we arrived not long before the dining finished, so they asked if we wanted to go and eat and book in later, which we did.
We went All Inclusive but the room was very spacious and well equipped for self catering. There was a kettle, toaster, small microwave and ceramic hob for cooking. There is a bench set for dining and comfortable modern sofas. The bedroom was minimalist with a bed, bedside cabinets and fitted wardrobes with a safety deposit box in the wardrobe.(Returnable deposit)
The bathroom was very clean.The shower was good, powerful spray and plenty of hot water . A hairdryer is provided which was very good , I usually struggle with hairdryers but this one was brill, dried my hair easily . There is a mirror above the bathroom sink, and a full length mirror outside the bathroom, but would prefer to have a mirror in the bedroom.
The balcony was very spacious with a table and chairs and washing line.
The food was buffet style, was ok but not a huge selection and a bit repetitive. Having said that there was the usual chips, lots of salad choice, you wouldn’t starve. Dessert was a bit ‘samey’. English bacon and sausage at breakfast.Not very quick to re fill food ,so some queuing,(not sure how this would be peak season).
The entertainment was quite good, the usual kids club, and animation team. There was magic shows on two evenings, good ,but two in the same week? There was another restaurant which served Chinese, Mexican, pizza, and provided entertainment. We saw three good singers over the week,. There is also an Italian restaurant you can use once but you have to book in advance. It is not really a restaurant , it is a corner in the Galleon bar, where you have table service , we didn’t use it but it was popular.
The pool bar served snacks outside of meal times burgers etc.
There are two good sized pools. One where all the activities took place and a quieter one at the back of the hotel where we spent most of our time.
All the staff were very polite and friendly, We reported a small leak, which didn’t affect us, just bought it to their attention, it was repaired very quickly( within a short time of repotting it .)
I would definitely recommend this hotel , great location with shops and bars nearby and a short walk to the beach. Loved the resort and would return, some of the negatives are my personal thoughts, but try for yourselves we still had a great time. Thank you everyone at Los Zoccos ☀️Xxx
(Photo, view from our balcony overlooking quiet pool)

Stayed: June 2018, travelled as a couple
2  Thank karonjford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosZocos, Guest Relations Manager at Los Zocos Club Resort, responded to this reviewResponded 2 weeks ago

Dear Guest,
Thank you for your holiday review.
It is nice to read that you enjoyed all aspects of your stay with us from the cleanliness and facilities in our rooms to our 2 different pool area to suit all guests.
I am so sorry that you had a leak in your room however it is great to read that when this was reported it was fixed quickly.
Once again thank you so much for your review and I hope we see you again in the near future.

Thank you and kind regards
Kim Talbot

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Reviewed 3 weeks ago via mobile

Great all inclusive week away in June 2018. Lovely hotel with great members of staff, good selection of food and great cocktails. Bar service from Alex and Adam was amazing all week! Reps were very helpful, provided all information that we needed. Hotel was very clean, room was well kept with daily cleaning from the maids. Facilities were also good. Location is great, with a short walk to shops and the beach. Only thing that I would improve is the WiFi, which we’ve been told is being upgraded soon, and the evening entertainment for adult guests. Overall very happy, great value for money.

Stayed: June 2018, travelled as a couple
1  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosZocos, Guest Relations Manager at Los Zocos Club Resort, responded to this reviewResponded 2 weeks ago

Dear George,
Thank you for your lovely review.
It is correct we are in the process of updating our wifi at the moment and this should be in operation very soon
It is so nice to read that you enjoyed your stay. I will make sure that Adam & Alex see you review as I know they will appreciate your comments.
Once again thank you for your review.
Kind Regard
Kim Talbot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Had a lovely week staying at Los Zocos, room was perfect, quiet pool and a loud pool so caters for everyone, plenty of food choices for adults and children, and for adults the bar is open until 1am with fab cocktails, overall had a really good week! Every member of staff is super friendly and very helpful, especially the bar staff who are really nice and extremely patient with bar queues, members of staff on the bar (Alex & Adam) were amazing and really looked after us! To all the staff at Los Zocos, thankyou!

Stayed: June 2018, travelled as a couple
Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosZocos, Guest Relations Manager at Los Zocos Club Resort, responded to this reviewResponded 2 weeks ago

Dear Emma,
On behalf of all of the team here at Los Zocos I would like to thank you for your holiday review.
I will make sure that everyone sees your lovely comments and I do hope we see you again very soon
Thank you and kind regards
Kim Talbot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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