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Reviews (238)
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All reviewsfrosted glassshower and toiletlatin nightrock and rolllatin dancingdaily offerspool barrooms are beautifulsunday dinnerentertainment nightsmodern hotelquieter poolair conice creamwet roomfabulous stayalways smiling and happy
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18 - 23 of 238 reviews
Reviewed 3 weeks ago via mobile

Had a great stay here. Rooms are lovely. Beds comfy. The pool is nice and the pool bar had great snacks and drinks. Sun loungers are really uncomfortable though. Nice friendly staff. Good food and choices. My first time all inclusive and have to say it's not for me, but if you have kids it's great. Just one thing, around the settees outside of the dining room, we noticed for a few days running, broken glass on the floor. Special mention to housekeeping, i can't remember her name but room 216. Fab service so thankyou. Take your mosquito repellent !!

Stayed: May 2018, travelled with friends
2  Thank Sonja J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vasilios T, Γενικός Διευθυντής at Exotica Hotel & Spa by Zante Plaza, responded to this reviewResponded 3 weeks ago

Dear Sonja,

Let us thank you for your sincere words regarding your recent stay at EXOTICA HOTEL and for posting your review on Trip advisor.

We are very happy that we managed to offer you a relaxing experience throughout your holiday. Reading that you appreciated our warm hospitality, our plentiful cuisine and the exellent service of our housekeeping fills us with pride and joy.
Once again thank you for your recommendation. We are looking forward to welcoming you back at the Exotica Hotel & Spa

Best regards,

Costas Christou
G. Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

after reading great reviews about this hotel, i was very disappointed with my 2 weeks stay . the positives the staff were really good ANETA at the pool bar was always helpfull and smiling,the room was good apart from when it flooded twice with the thunderstorms.
the food was not good at all and alot of not cooked properly also there was suppose to be set times for the food and it was always late opening which made the ques even bigger.if u have young kids the food was always chips and spaghetti with bolonagse sauce. also i met couple of nice people but most of them u would think were at funeral rather than a holiday all glum faces .would deffo not come back here

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vasilios T, Γενικός Διευθυντής at Exotica Hotel & Spa by Zante Plaza, responded to this reviewResponded 3 weeks ago

Dear Mr Jason,

Thank you for your comments regarding your recent stay at EXOTICA HOTEL which are highly appreciated as our guest satisfaction is our primary concern.
We are happy reading that you found our staff to be very friendly and very helpful as they are our biggest asset, however we are very dismayed and surprised that you were not satisfied with our food quality and selection and we couldn't meet your expectations. we are pleased to say that our Hotel as part of the Surreal Hotels and Resorts company is compliant with food safety management regulations in accordance with HACCP requirements and ISO 22000 restrictions.
The hotel provides an extensive range of cuisine, including 7 themed evenings, show cooking, vegetarian options with snacks served throughout the day. We pride ourselves on our cuisine and the reviews and feedback to date from customers have been excellent and very encouraging.

It will be our pleasure to give us another chance to welcome you back at EXOTICA HOTEL.

Kind Regards,

Costas Christou
G.Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

It's the first time we have been to Greece and what a place it is not got one bad thing to say about it nice clean room food was nice and the staff was great especially Gerald what a great young guy and I wish him the the best with his plumbing.the hotel it's self perfect

Stayed: June 2018, travelled as a couple
5  Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vasilios T, Γενικός Διευθυντής at Exotica Hotel & Spa by Zante Plaza, responded to this reviewResponded 3 weeks ago

Dear Matthew,

Thank you for posting your wonderful review!

We are so glad to read that you had an amazing time and pleasant stay with us. Your comments are all appreciated and shared with my colleagues and especially to our hard working Gerald

Look forward to welcoming you back soon.

Warm Regards,

Costas Christou
G. Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We have just come back from a short break here, we loved it ( except for a couple of stormy showers) the room was clean and modern.. Could do with a mirror by the hairdryer. Staff were really friendly and looked after us well. Food was ok, not much choice, but was nice hot and fresh. The desserts are amazing! The drinks werent to our taste especially the wine. Beers,g&t's,cocktails were alright, and seemed to be the most popular drink. Some of the sunloungers need repairing, the bar closes at 11pm but the supermarket next door is cheap, stock up on water bottles 6litre for €1.60 and you have a mini fridge to store your bought drinks. Kalamaki and beach are short walk away, great pubs restaraunts at reasonable prices, hubby loved the stella at iguana bar. Will defo go back again soon.

Stayed: June 2018, travelled as a couple
3  Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vasilios T, Γενικός Διευθυντής at Exotica Hotel & Spa by Zante Plaza, responded to this reviewResponded 2 weeks ago

Dear Diane,

We would like to thank you for choosing to spend your holiday with us and for sharing your opinion online.

We are extremely pleased to read that you enjoyed a lovely stay with us and that you were satisfied with so many aspects of your stay , the quality of the food, the hotel's facilities and the perfect location.

We would be very happy to offer you once again our hospitality !

Kind Regards,

Costas Christou
G. Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Nothing speacial at all the rooms are compact and they is actually more rooms then advertised all food services are ment to be open at set times and are always open late meaning then ques are just building up most of the food is very rich and laced in cheese the beer in the hotel is a 2% vol so no effect on you when drinking all day the entertainment is all done in the same place you eat and that’s the place you also have to sit and drink on a night as they is no relaxing area to drink on a night I found myself on a night going to the shop and me and my partner drank on the balcony the cleaning is minimal we still felt dirt or sand on the floor in places some staff really friendly and some not so wouldn’t return to this hotel and cant wait to fly home tomorrow

Stayed: June 2018, travelled as a couple
Thank MelC1807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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