We stayed in the log cabin just after new year. This was my 5th time in a log cabin but after 4 years. On arrival we found an infestation of termites right next to the stove. The dish washing basin drain plug area looked like it was never cleaned for years. The toilet floor which is wood was rotting. The ice trays had some chemical build up due to non cleaning. The pictures i took speak for themselves. I reported this immediately and to management's defense they were very reactive and promptly investigating and said they would attend to the issues the next day while we were out to the pools. This they did and on our arrival back we found a complimentary snack Pack which I thought was a nice gesture but not necessary as I would have preferred a follow up post the damage control which never happened. I seriously recommend that their maintenance process be reviewed as I fear for the long term sustainability of the accommodation facilities if my findings are anything to go by!
- Official Description (provided by the hotel):
- Within easy reach from Gauteng on the N1. This family resort, situated in an African bushveld atmosphere, will provide you with a unique and unforgettable holiday experience. It offers a 45 bedroom hotel, 124 self-catering chalets and 285 caravan & camping sites and the Ramoswe Tented Camp that can sleep a maximum of 20 pax. Take a game drive, relax in the heated pools, enjoy the Speed Slides, River Ride, Supertube, cable-skiing or just have a relaxing treatment in the beautiful Hydro spa. ... more less
- Also Known As:
- Aventura Warmbaths
- Forever Resorts Aventura Warmbaths Hotel Pretoria
- Forever Resorts Warmbaths