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All reviews roof terrace goa bar self service entertainment team soft drinks plenty of choice on tap great holiday small pool fussy eater self serve all inclusive drinks mini golf water polo bad reviews hotel is spotless paella
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Reviewed 27 June 2018 via mobile

Costa Caleta is a pretty decent hotel. Staff are friendly and are very helpful. The all inclusive buffet is very much the same as every other hotel that offers all inclusive holidays. The only criticism I would have would be that it would've been nice to have had more of the local cuisine. Rooms are basic but nice and clean. It annoys me though when you book a double room and the hotels give you two twin beds pushed together. What's worse is that the beds are made up as single beds. I want to be able to cuddle in to my partner through the night without one of us falling down between the beds. The hotel is extremely well situated and there's a short walk to the beaches and town centre. If it wasn't for the bed issue I'd have given it 4 stars.

Stayed: June 2018, travelled as a couple
4  Thank Fifi_beag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Subdirectora at Hotel Costa Caleta, responded to this reviewResponded 1 July 2018

DearguestofChaturHotels& Resorts

Thank you very much for sharing your experience in TripAdvisor.

We are pleased to know that the cleanliness of the hotel and in general the friendly staff of Costa Caleta had met your expectations. Our hotel is characterized by an excellent value for money and we are pleased that you appreciate it.


We also have double rooms with double beds. W eask you to inform us of your desire in the next visit, in order to fully satisfy you.


On the other hand, thank you for mentioning the perfect location, just 5 minutes from the airport and surrounded by leisure centres.

We hope you can visit us again and show you our future improvements.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

just got back after 11 days at this hotel,and it was much better than I expected.staff are so friendly entertainment staff are great ,but entertainment was very poor, we went out 3 nights and watched some fabulouse shows and singers.rooms are lovely and clean we spent most off our afternoons on the roof top which wasn't packed, and we had a lovely pool and jaccuzi, and a self service bar .we found round the main pool area it was to packed and sun loungers on top off each other. but mainly towels on beds really early and no one on them till afternoon.i must say food was cold most off the time.and only seem to be veal and chicken ,close to town and lovely walks to marina and beach. lovely place we all really enjoyed our holiday but wouldn't go back because off food ,

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank linda t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Director de Relaciones Públicas at Hotel Costa Caleta, responded to this reviewResponded 4 July 2018

Dear guest of Chatur Hotels & Resorts
Thank you very much for sharing your experience through the TripAdvisor portal.
We are glad to know that you have enjoyed your holidays in Costa Caleta Hotel.
Our cleaning standards are very high and very important for us, we know the importance of this department and for this reason we are glad that you could perceive it.
Regarding its mention of the sunbeds, these can not be reserved, the lifeguard that starts at 10:00 in the morning, is responsible for removing the towels that are for more than 40 minutes in the empty sunbeds
On the other hand, we regret that you did not enjoy the animation of the hotel, we would have liked to talk more about it because we do not understand why exactly of your disagreement.
Finally, thank you for your improvement comment about the food, as it helps us to keep improving. Every day before the service, the kitchen staff check the temperatures of the meals, so we will take your comment into consideration, and we will transfer it to the responsible persons to prevent it from happening again. Every day we offer different thematic of food in the restaurant. We have a lot of variety food and not all day the same as you say.
We hope that in the not too distant future, you can give us the opportunity to receive it again and give you the service you expect from us.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

Very nice, clean hotel, plenty off choice for food and drinks, nice clean swiming pool, a gym, hotel entertainment, have stayed twice and bith times enjoyed my stay very much, staff fruend,y and helpful, hotel is a shirt walk from a nice sandy beach and also has the stunning volcanic beach, also right next to the town with many shops restarants and bars, they played live music all night in the square new years eve, was fantastic, would go back again, lively area very nice. I went for new year 2017 seeing in 2918 and in march 2018.

Stayed: December 2017, travelled solo
2  Thank penolope_pitstop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Subdirectora at Hotel Costa Caleta, responded to this reviewResponded 1 July 2018

Dear guest from Chatur Hotels & Resorts.
Thank you for sharing your opinion with us.
It means a lot to us such a nice comment. We are really happy that you found out our hotel clean and that you noticed our improvements.
We hope to welcome you again in our hotel.
Bestregards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Chatur H, Director de Relaciones Públicas at Hotel Costa Caleta, responded to this reviewResponded 4 July 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 June 2018 via mobile

Hotel is nice, the staff are very friendly and the GIOPARTYCLUB staff are fantastic. Diego for president!!

Breakfast is by far the most appealing with great choice for all.

Lunch is limited and veal seems to be served everyday in some sort of form for lunch and/or dinner.

Dinner again a bit of choice following a theme but veal again on menu.

We were all inclusive, however, we did eat out a few times both for lunch and dinner.

Having said that the staff were able to tend to any needs straight away.
For example: a couple arrived on a Saturday night when the GioPartyclub were full swing on their entertainment night, they mentioned (not complained) that their room was rather Close to the noise, staff apologised and moved them without hesitation.

Roof top mini golf is fun if not daunting and roof jacuzzi and mini pool is like a mini infinity pool.

All in all great place to stay and would recommend it to young families and the young or older couples alike.

Stayed: June 2018, travelled with family
2  Thank SteveGemAppleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Director de Relaciones Públicas at Hotel Costa Caleta, responded to this reviewResponded 4 July 2018

Dear guests from Chatur Hotels & Resorts.

Thank you very much for sharing your opinion on Tripadvisor. We would like to thank you for your positive opinion. We work hard to make our guests happy and it means a lot to us when people notices that. Every day we offer different thematic of food in the restaurant. We have a lot of variety food and not all day the same as you say. We take note of your suggestion to take care of it in the future.

Kind regards.

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