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Reviews (574)
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All reviewsel capitanlord nelsonpool barkettle and toasterpool view roomlive music every nighthappy hour twice a daylifeguard on dutyclean apartmentscentral locationaberdeen steak housebit datedprivate balconyplenty of sunbedsafter reading some reviewscleaned regularlysun trap
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8 - 13 of 574 reviews
Reviewed 3 weeks ago via mobile

We are just leaving here today after 10 lovely days. We were placed in room 12 right next to the pub even though I had requested 3 times a quiet room through on the beach. I went to reception to ask for a different room and was given one straight away. All the staff are very friendly and the cleaners do a real good job the only thing I didn't like was the beds they are very uncomfortable. I would definitely book to stay here again. Very close to all amenities. I don't think it's very good that you have to hire a kettle and a toaster when it's a self catering apartment also hiring a fan wasn't cheap either. I would definitely stay here again.

Stayed: June 2018, travelled as a couple
Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALETA GARDEN H, Director de Relaciones Públicas at Puerto Caleta, responded to this reviewResponded 2 weeks ago

Good afternoon Jo R,

We would like to thank you to choose our hotel for your recent holiday, and for taking the time to lrft this good review of our Hote on Tripadvisorl!
It was particularly nice to see that your impression of our staff and the service was good and that you felt well taken care of during your stay. We receive a lot of reviews from our guest that really apreciate our Staff and it's always a great satisfaction!

We are really happy to read you have enjoyed your stay at our hotel and we hope you will return to stay with us in the future.
We are undergoing constant change to improve the guest experience and I hope to welcome you back in the future to experience this for yourself.

Do not hesitate to contact us if you have any additional comment, doubt or request, also for any possible future stay.
Our contact mail is: publicrelations.caletagarden@mpihotels.com

public relations

Alessandro Dibilio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Arrived home Sunday night and have had a really great holiday, We have been to the island a few times and will be going back again in August but will be staying in Corralejo, as this coming holiday was booked by a family member but still cant wait to go back.
This hotel is great, The rooms are basic but what do you need for a cheap break away. There was no toaster or kettle in the rooms but you could hire them at reception for 12 Euros per week, we didn't bother and just boiled the water on the two ring hob for our morning and evening coffee's. We took the little bits and bobs like a cork screw and beer bottle opener but found they already had them in the apartment. There were plenty of glasses and crockery, as well as pots and pans.The fridge door was a little dodgy but we soon got the knack of it.
Our room No 18 was close to the front of the apartments and ideal for the evening entertainment at the restaurant below. Each evening from around 19.30/20.00 there is a live group/trio/solo artist('s) who set up and perform until around 22.30, I think one night it went a little past but still finished by 23.00. The performers were good for each night, a little the same but still great to relax outside your room and finish the evening. There was a slight smell of cooking oil/fish/tapas while they were serving dinners but it wasn't an unpleasant smell.
The staff are friendly and couldn't do enough for us, Explained how to get to places and where they would recommend to eat in the evening's. There's a life guard at the pool and the staff in the bar upstairs are all really nice.
There are plenty of sun bed's and we had no trouble with people getting up at silly hours of the morning putting their towels out, Roughly going up to the pool around 10.00 "ish" still with lots of beds and lots of choice to place them. (Don't know if it maybe get a little busier during the summer time).The maids were really nice and left them a tip of a few Euro's at the end of our week's stay.
These apartments are only a short walk away from the beach and also the restaurants and shops, taking around 4/5 minutes to each.
Would go back to these apartments and recommend to anyone wanting to book.
Wish we were still there x

Room Tip: Room 18 was fab, At the front with evening views of the entertainment.
  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank michele h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALETA GARDEN H, Director de Relaciones Públicas at Puerto Caleta, responded to this reviewResponded 2 weeks ago

Good afternoon michele h,


We would like to thank you to choose our hotel for your recent holiday, and for taking the time to lrft this amazing review of our Hotel!
It was particularly nice to see that your impression of our staff and the service was good and that you felt well taken care of during your stay.
We receive a lot of reviews from our guest that really apreciate our Staff and it's always a great satisfaction!
We are really happy to read you have enjoyed your stay at our hotel and we hope you will return to stay with us in the future.
Do not hesitate to contact us if you have any additional comment, doubt or request, also for any possible future stay.
Our contact mail is: publicrelations.caletagarden@mpihotels.com


We hope to hear from you soon!

The public relations

Alessandro Dibilio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Have to say it's a lovely place to stay staff friendly rooms cleaned most days need updating a bit but close to the bars and restaurants would definitely stay here again big shout out to the pool bar staff and lifeguard

Stayed: June 2018, travelled as a couple
Thank johnoandjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALETA GARDEN H, Director de Relaciones Públicas at Puerto Caleta, responded to this reviewResponded 2 weeks ago

Dear johnoanddjane,

We would like to thank you to choose our hotel for your recent holiday, and for taking the time to fill out this wonderful review on Tripadvisor.
We are happy to read you have enjoyed your stay at our hotel and we hope you will return to stay with us in the future. It was particularly nice to see that your impression of our staff and the service was good and that you felt well taken care of during your stay.

Do not hesitate to contact us if you have any additional comment, doubt or request, also for any possible future stay.

Our contact mail is: publicrelations.caletagarden@mpihotels.com

Sincerely yours
Alessandro Dibilio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We're here at the moment & if your looking for somewhere to put your clothes & have a shower , sleep & close to all bars etc then you couldn't ask for anything more,.
The apartments are clean & comfortable & supply all your needs ,
If your looking for 5***** then look elsewhere,
Me I would give this place a 3*** plus
Cleaners do a fantastic job as all the staff do, for me & my family we will be booking up for next time as soon as possible,
We are 1 very happy mum & dad

Stayed: June 2018, travelled with family
2  Thank Willie98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALETA GARDEN H, Director de Relaciones Públicas at Puerto Caleta, responded to this reviewResponded 2 weeks ago

Dear Willie98,

We would like to thank you to choose our hotel for your recent holiday, and for taking the time to fill out this wonderful review on Tripadvisor..
We are happy to read you have enjoyed your stay at our hotel and we hope you will return to stay with us in the future.
It was particularly nice to see that your impression of our staff and the service was good and that you felt well taken care of during your stay.
Do not hesitate to contact us if you have any additional comment, doubt or request, also for any possible future stay.
Our contact mail is: publicrelations.caletagarden@mpihotels.com

Sincerely yours

Alessandro Dibilio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

My wife and I stayed here for 10 nights. Found all the staff welcoming and very friendly. The room had everything we needed. There is a charge for the kettle and toaster but did not find this to be an issue.
Our room was cleaned regularly and we had no concerns with the cleanliness. The pool is cleaned regularly and perfect for couples and families.
Staff were also helpful in directing us to some beautiful destinations on the island.
Pool bar was wonderful and staff again were extremely friendly.
Would highly recommend and will be returning in the future.

Stayed: June 2018, travelled as a couple
1  Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CALETA GARDEN H, Public Relations Manager at Puerto Caleta, responded to this reviewResponded 3 weeks ago

Dear Alistair M.

Thank You very much for such a brilliant review!

I cannot thank you enough for your kind comments on tripadvisor with regards to your recent stay.

We at the Puerto Caleta take pleasure in creating moments of magic for our guests.

I am pleased that we were able to do so for you.

I truly hope to welcome you back in the not so distant future.

Please do not hesitate to contact me should you require any assistance in the future.

Yours sincerely

Public Relations

Alessandro Dibilio

publicrelations.caletagarden@mpihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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