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The Bramblewick(Robin Hood's Bay)
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Reviews (1 373)
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11 - 16 of 1 373 reviews
Reviewed 3 weeks ago via mobile

We had our wedding at Raven Hall. And couldn't fault a thing. Gemma was great in keeping in contact through the many emails I sent leading up to the big day. Ben was great on the day so friendly and made us feel relaxed, letting everything flow perfectly. Julian made the evening run smoothly. Great choice of drinks on the bar some of which we had requested specifically, though didn't appear on the bar until later on the night. Food spot on. A few areas of the hotel need abit of tlc but can see this is being done in parts. View fantastic. Lodges beautiful and well equipped. All in all a fabulous day was had by everyone.

Stayed: June 2018, travelled with family
Thank korniej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The lodge was excellent well equipped fantastic views towards Robin Hoods
Bay and the best bed ever ! ! We were blessed with good weather but cold wind so unable to make full use of the balcony at the Lodge.
Swimming pool well kept but sadly missing hair dryer and costume water removal equipment but enjoyed for a couple 8 am swims.
Bar supper was good and staff pleasant and helpful, the second evening dinner taken in the restaurant at a window table with magnificent evening views watching the sun set .
Golf course on a significant slope and beware carry bag needed to reach the golf course, trolleys not an option as difficult to negotiate steps to 1st tee.
Wonderful walks north and south and inland from the hotel but a degree of fitness needed to enjoy - a visit to Boggle Hole YHA a must for a drink /coffee/lunch with a walk on the beach when the tide is out to Stoupe Beck Sands . Walk south on the cinder track enjoyable and drink at Hayburn Wyke hotel a must - path down to cove ( one needs to be fit and sure footed)
Highlight of our visit a walk to see the Ravenscar Seal Colony on the headland below the hotel beware one needs to be sure footed to reach the beach for a close up view of the seals but Colony visible from the cliffs with a good pair of binoculars at low tide.

Room Tip: Unable to comment as stay was in a lodge !
Stayed: June 2018, travelled as a couple
1  Thank Pauline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed in one of the lodges which had spectacular views over Robin Hood's Bay. It was spacious, clean and well equipped and there were parking spaces close by. Breakfasts from the buffet in the main hotel restaurant were good and reasonable value with the £5 lodge discount.
We tried the hotel restaurant on our first evening but would have to agree with other comments on here that it was expensive for what it was offering so we chose to eat at a local pub thereafter.
We had no specific complaints about the service we received but the 10.30am check-out time (which made for a bit of a rushed breakfast on the last morning) seemed to be in keeping with the general feeling that the guests were a bit of an inconvenience in the orderly running of the hotel.

Room Tip: The lodges are modern and well equipped and have spectacular views of the bay
  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank SerialGoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is a bit of a remote hotel with spectacular views all around and lovely grounds to ramble around in and much much better than many of scarborough whitby smaller rundown hotels here in Ravens Hall enjoyed a lovely 3 course dinner here in restaurant and enjoyed a good ramble around ravenscar whitby area. The food and especially dining room was excellent would return a good place to have a meal drink walk and ground floor rooms have good views to front and robin hoods bay to front of hotel. Do need a car or cab or bike and has car parks to park in and is a lovely big attractive hotel with lovely gardens and nearby is an information centre cafeteria and walk along old railway and to robin hoods bay or along cleveland way walk

Stayed: June 2018, travelled with friends
Thank googlyeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We arrived early so could not check in. We asked if we could eat and had a look at bar menu for a sandwich. We asked if we could sit in the restaurant as was a lovely view but only if we ate from restaurant menu so we asked to see it. Apparently one table had all the menus and it’s pasta and pasta said the girl. So we had to sit in a room with wedding guests. After lunch we went to see if room ready and again no. But while standing there a few more people came to check in and got rooms straight away, they were wedding guests. I made my feelings known. Obviously wedding guests are more important than someone celebrating their special day too. My husband paid a lot of money and I didn’t enjoy as much as I could of. The same girl on the evening looked smug when I asked for a cocktail and said we don’t do them. This person ruined my stay. All other staff were lovely. I did ask if manager would reply to me but still waiting and my stay was 28th April.

Stayed: April 2018, travelled as a couple
1  Thank merlot12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diane u, Managing Director at Raven Hall Hotel, responded to this reviewResponded 4 days ago

I'm sorry you felt you didn't enjoy the usual customer experience we offer and surprised at some of your comments as we do of course sell cocktails and have extensive menus for lunch and snacks so apologies if you were not offered these. All guests are important to us and when we have weddings we do try to service the rooms for their guests first by arrangement so they can change ready for the wedding ceremony which can be as early as 1pm rather than them having to change in toilets for instance. If you would have like to request an earlier check-in prior to arrival housekeeping would have made every effort to help with this. We have many guests staying daily celebrating birthdays, anniversaries etc. and do hope they feel special and I understand some of your birthday bits were put out again for you at breakfast by the staff. We do hope you'll make a return visit.

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