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Guide19675923741

Unforgettable stay!

5.0 of 5 bubblesReviewed 03 May 2019
I highly recommend this hotel regarding quality of the room, the breakfast (delicious), the staff (professional & very friendly) and good advices from the hotel manager Emanuele to find all the best places to eat, to visit and to relax in the region.
Date of stay: April 2019
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JessicaLoveTrip, Responsabile reception at Hotel il Viandante, responded to this review
Responded 03 May 2019
Dear Guide19675923741,

it's a pleasure to read these words.
Thank you very much for your title (it's great)!
And it's just what we want to give you: unforgettable moments.
Our goal is making you happy and allow people to relax in the day off.

Emanuele smiled while he was reading your words too.

We hope to see you again and let you discover how many surprises Hotel Il Viandante can offer to you.

Best wishes,

Jessica F. - Customer Care.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1 - 6 of 601 reviews
Reviewed 26 April 2019

I picked this hotel at random due to wife going into hospital while on holiday. It was like striking the super jackpot. They could not have been more accommodating to me. Got me into room at 9:30 AM so I could drop off my luggage and get to the hospital. They rearranged room assignments so I did not have to move. The Staff, when available provided rides to the hospital. They treated me so much like family. They even asked for email address to keep in touch with wife's condition after I left. .

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jswiderski8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 April 2019

Quality, hospitality and best rate. Food are fresa and delicius room are big and confortabile. The owener are very friendly. For my family this place is a pleasant stop during our trips. I will come back again

Room tip: Double room
Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Yashi61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JessicaLoveTrip, Responsabile reception at Hotel il Viandante, responded to this reviewResponded 14 April 2019

Dear Safari61685199759,

thank you very much for your beautiful words.
It has been our pleasure to host your family.
It is the most important thing dor us offering you a wonderful experience to keep in your memory and maybe in your hearts too. We believe in our job truly: we always do our best to do all we can, for your relax and health.
Your satisfaction is our happiness.
We hope to see you again and so many thanks again.

Best wishes,
Jessica F. - Customer Care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2018

I have been visiting this hotel for moret then ten years.Everytime I stay this hotel, I find something new.I can feel the enthusiasm to improve their hotel.In fact their hotel is getting better and better.The room of this hotel is big and clean.You can choose hard or soft bed before check in.Breakfast is nice, they have ham, cheese, egg, bread, cakes and good American coffee too.Staff is very kind and they speak English, Spanish and Italian.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Curiosity40101241067
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vacationer696636, Responsabile reception at Hotel il Viandante, responded to this reviewResponded 3 December 2018

Dear Mr Curiosity,

we are really grateful for the words you said. It 's a pleasure for us to read you.
The enthusiasm you see every time you come and vist us is true and pure. We love our job and we try to improve the better we can.
The choice to give you hard or soft bed is thought to your relax and healthy food follows the same parameters.

We hope to see you again as soon as possible to let you show that we work hard for our and your satisfaction above all.

Best Regards,

Jessica F. - Receptionist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2018

We felt welcome the moment we arrived. The staff was accommodating, the rooms were well appointed, and the location was very convenient. The breakfast selection was great, including the healthy options each and every morning!

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank grafix2c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vacationer696636, Responsabile reception at Hotel il Viandante, responded to this reviewResponded 3 December 2018

Dear Mr Grafix2c,

it's a pleasure for us to read your words. It is essential that the guest is satisfied about the comfort we offer, we care about them a lot.
Then the most important thing is that you feel like at home when you come here.

We will wait for you again to show you the improvements we are making meanwhile.

Best regards,

Jessica F. - Receptionist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

We trusted the Trip Advisor reviews but in truth would never have stopped at a hotel like this, just off the motorway. What a surprise!

Large, clean and quiet room. (211).

Comfortable bed, good towels in the bathroom and fast internet.

The breakfast offered a lot of choice and good coffee.

We will stay here again and strongly recommend it, especially for a one night stop when on a long journey.

We did not want supper but there is no restaurant here.

We realised that it was only a short drive down the autostrada to the Val di Chiana Outlet village which opens at 10am.

Room tip: Second floor will be quieter. Ask for a room away from the road.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank peterandanna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vacationer696636, Responsabile reception at Hotel il Viandante, responded to this reviewResponded 10 September 2018

Hi Peterandanna,

we are really glad at reading these words.
Every detail is important for us and what you said is strongly important.
Next time if you come again we will tell you how many malls more could visit next us.

See you soon and thank you again for your words.

Best Regards.

Jessica F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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