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Reviews (2 789)
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All reviewsthe busrome airportfree shuttlebusiness centernext morningruns every minutesevery half hourshuttle servicelast nightlast stopfamily roombreakfast buffetan early flightnight's sleepminute rideone night stayrental car
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40 - 45 of 2 789 reviews
Reviewed 27 June 2018

We landed in Rome about 9:00 a.m., and headed to the hotel using the free shuttle. Once there, they greeted us as Diamond members of HHonors, told us they needed about 20 minutes to finish our room but pointed out that breakfast was still open and invited us to have a complimentary breakfast while they finished things up. They also locked our bags up for safety.

After a delicious, plentiful breakfast, our room was ready, we easily retrieved our bags and headed to our room. We were right down the hall from the guest laundry which made that handy...though the machine speaks Italian so you have to guess a little.

The hotel also had ice buckets and ice available.

The free shuttle from the airport runs every 15 minutes and is easy to use. From the airport you can catch a train to downtown Rome pretty easily. The staff explained and gave great directions to us.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank PostcardJar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

The front desk had a lovely person that was very helpful. Her name was Sara. Unfortunately, one of the beds in room 312 was sunken in the middle of it. Had I not already showered and changed after a real long day, I would have asked to have it changed. They shouldn't have such a worn out bed there in the first place.
On the plus side: the room itself was small but attractive, and the shower worked well. There was a free airport shuttle to the hotel.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Patrimanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

Nothing nearby you have to spend money in the hotel you want to do something. You have to buy water because there is no complimentary bottled water. Maybe tap water is drinkable but in my case I do not want to drink tap water.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Sang-Woo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

No MS OFFICE in business center. Eggs cold in morning. Ran out cola brand at bar. Bed firmness gauge did not work. Plus is that its close to the airport, has a running shuttle, and 20 min from Vatican

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank RickBee25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

On the positive side: the hotel is in the airport district, so if you have a plan to catch in un comfortable time, it can help you. The hotel is clean and the food is ok. On the negative side: it is definitely not a typical "Hilton". Expect something very avarage. The shuttle that it seems like everyone who is writing reviews here, so happy with it, it's a shame in my opinion. This is not the Hotel Bus. It's a shuttle service for the airport staff.
And most of all, it is NOT value for money. You pay more and get less. Sorry.

Stayed: June 2018, travelled as a couple
1  Thank rossN7734HZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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