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“Absolutely wonderful”
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Excellent
24 reviews
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Playa Blanca, Lanzarote, Canary Islands

Reviews from our community

Excellent - based on 24 reviews
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Reviews from our community

chuckles6...
Southend-on-Sea, United Kingdom
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Absolutely wonderful”
Reviewed 21 December 2018 for a stay in November 2018

This villa is wonderful, beautiful well located, well equipped, amazing, everything you could want or need for an incredible holiday.
We will be returning to this piece of paradise.

Date of stay: November 2018
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management Response
13 Jan 2019
Thank you for your comments they encourage us to continue to improve our service and the quality of our villa.

We love to return and enjoy the comfort of our home and its infrastructure we love our little paradise and fully understand your enthusiasm.
Kind regards.
Marc
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mark G
Level 5 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Superb villa and service”
Reviewed 19 September 2018 for a stay in September 2018

My wife and I have just returned home after 9 wonderful nights at this stunning villa. We have rented villas in Playa Blanca for many years and this is one of the best. The villa is beautiful, well equipped and located superbly to enjoy wonderful views. Communications with the owner could not have been better with swift, helpful, responses at all times. What makes this villa even better is the attention to detail and customer service of the villa managers. Mike and Karen manage villas in a way that means we choose only to rent villas managed by them. As they always do, they went above and beyond to ensure we had a thoroughly relaxing and enjoyable stay. They are such great ambassadors for Playa Blanca.

The villa was spotlessly clean and superbly presented. I do not recognise the failings identified by the previous reviewer. Perhaps that's because it was our arrival that may have prevented their late departure and my experience over many years is that managers will try to accommodate late departures where there is no imminent arrival but we should all respect the departure time where that is not possible because villas have to be prepared and cleaned.

Thank you to Mike and Karen for looking after us so well and thanks to Marc for allowing us to stay in your beautiful home. We look forward to returning again soon.

Date of stay: September 2018
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management Response
23 Sep 2018
Dear Mark,

thank you for taking your time to write this beautiful review. We are very happy that you have enjoyed your holidays with us and that we would like to welcome you again for the next holidays.
Mike and Karen are really good at taking care of our villa and do their best to please our guests.
We are happy to be able to trust them.

Best wishes,

Marc
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Reviewed 10 September 2018 for a stay in September 2018

Date of stay: September 2018
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
13 Sep 2018
You sent me messages through three channels, Tripadvisor, SMS, Email
I always answered you quickly except the 29 of August or I have three hours by Tripadvisor or Email never by sms
The September 1 message was sent at 7:38 PM I replied at 8:22 PM and returned the same response on September 2 not yet to have an answer from me.
Regarding the airconditioning , it is stipulated in the villa discription that it works with a coin payment meter.
If you use the airco you will need fifteen euro for normal use of it over a week. In this way this one is rationally used.
It is a recommendation to leave the villa keys in the key safety box to save any loss of the villa keys. (this is just a free suggestion to do otherwise)
For the code of the safe it is initially the same as the access code to the villa the instructions for use left in the accommodation allows you to put a code of your choice for your safety.
When you requested a late departure we apologised as it wasn't possible on your departure as new guests were arriving.
Normally every effort is made to help with late departures where compatible with the cleaning planing.
I have always accepted late tasks in the area of ​​cleaning possibilities.
The villa is fully cleaned before your arrival if you stay more than 7 days a linen & towel change is completed, all linen & towels are clean for your arrival & as the villa has a washing it is easy to do laundry.
I did not checkout by trusting you and in addition I did not ask for a guarantee so you had no risk.
Generally the hosts replace what they broke (a cup of coffee, a glass, a plate) so small amounts. I take this risk knowing that this is only small amounts.
In case of problems I communicated to you the phone number of our villa manager
This one is at your disposal and lives within 100 meters of our villa
Your judgment is severe and you blame me for not having access to your request for late departure.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
RichardTa...
Blantyre, United Kingdom
Level 6 Contributor
184 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Great villa, pool & views!”
Reviewed 1 June 2018 for a stay in May 2018

Lovely villa in a quiet location looking down towards Playa Blanca and the sea. 3 bedrooms, all with en suites - the master bedroom is very spacious.
Pool was great and the hot-tub a lovely additional feature!
Everything was very clean and appears well cared-for; and ample provision of crockery, glasses, etc. Well-equipped kitchen and BBQ area.
All towels and pool towels were provided too.
You need a car (hire car was very cheap) to get to shops and (obviously) if you want to go further afield.
Good range of nice restaurants at the Marina - more upmarket than in Playa Blanca itself - but it depends on your tastes.
Taxis were quick & easy - about E6 each way to the Marina.
I would certainly recommend this villa!

Date of stay: May 2018
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management Response
13 Jun 2018
Dear Richard
We are very pleased you enjoyed your stay and thank you for your lovely review.
Best wishes
Marc
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire, United Kingdom
Reviewed 3 March 2018 for a stay in February 2018
1
person found this review helpful

Date of stay: February 2018
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
7 Mar 2018
Thank you for your comments and time taken to guide future clients.
I am happy to be able to count on my vila manager when a problem arises.
A failure can still occur This can happen and should not cause to many inconvenience to vacationers
We would be more than happy to welcome you back in the not to far future.
Kind regards
Marc R.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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