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All reviews piano bar sakura restaurant pool area half board mikes coffee shop lovely hotel plenty of sunbeds great holiday family room white party plenty of choice the ground floor mini golf crazy golf choice of food rubicon marina chocolate fountain
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Reviewed 4 weeks ago via mobile

Just got back from the princess and would like to say we had a wonderful time The hotel does have some snags but these are minor and did not impact our holiday. The staff are friendly and have a can do attitude and this does make the hotel experience one to remember. Location is good and and facilities are fine

Stayed: October 2018, travelled as a couple
4  Thank NottinghamPip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarote p, Director de Relaciones Públicas at H10 Lanzarote Princess, responded to this reviewResponded 4 weeks ago

Dear NottinghamPip ,

Thank you very much for the time spent on writing this beautiful review and for choosing the H10 Lanzarote Princess for you holidays here in Lanzarote.

We are glad to know that you enjoyed your stay with us and we hope to welcome you back soon again!

With kind regards ,

Ludovica Magini

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Just returned from another great two week holiday at the Princess Have been to this hotel so many times it is getting more difficult to find something new to write about it. For us everything is perfect. Great hotel, fantastic hard working friendly staff, cant fault the food and the position is great. Near the beach, restaurants and shops.
There are some staff who hardly ever get mentioned and that is the pool guys who are out every morning at 5am cleaning the pools etc and also the people who I call the hidden staff!!! Those are the members of staff who all work behind the scenes and help to keep this great hotel running like a well oiled machine!!! Thank you all. Back again in January.

Room Tip: rooms that get the sun or pool view
  • Stayed: September 2018, travelled as a couple
    • Location
    • Rooms
    • Service
6  Thank jandm51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarote p, Director de Relaciones Públicas at H10 Lanzarote Princess, responded to this reviewResponded 4 weeks ago

Dear jandm51 ,

First of all I wanted to thank you for taking some time to write this beautifull comment.

I am glad to know that you did enjoy one more stay here with us.

Our most importart aim is to make our guests spend a great time and reading reviews like this makes us very proud.

We hope to welcome you back very soon,

Best regards ,

Ludovica Magini

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Reviewed 4 weeks ago via mobile

The staff are rude... They are understaffed with one bar open from 10.30 until 5.00 and only one staff at the bar. You have to wait 30 minutes to be served drinks at your dinner table again as not enough staff. The hot food at breakfast is cold. The seated area around the pool is cramped. The staff in the shop are extremely rude and refuse to exchange goods.

Stayed: October 2018, travelled with friends
2  Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very good location close to both the marina and town centre from where you can catch a ferry to Fuertofentura. The hotel itself we found very good with a quiet area by the indoor pool and entertainment from acts that are not provided by the hotels entertainment team. Food and drink were good with an Italian restaurant and a Oriental restaurant.
We booked the hotel for a weeks trip to celebrate our 40th wedding anniversary and the hotel kindly provided champagne and truffles and although I ordered flowers for which I paid they didn't get delivered on time, however the hotel kindly made up for this by reimbursing me for the flowers and then delivering them to our room the next day free of charge, they also provided us with a privilege breakfast. I can only say that we had a wonderful week there and we both wished we had gone for two weeks instead of one. Well done to all at the Lanzarote Hotel for making our stay so pleasant.

  • Stayed: October 2018, travelled as a couple
    • Location
    • Rooms
4  Thank baggi44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarote p, Guest Relation at H10 Lanzarote Princess, responded to this reviewResponded 4 weeks ago

Dear Baggi,

Thank you very much for your lovely review and for taking your time to share your opinion with us,

We are so happy to know that you enjoyed your holidays in our hotel, so the most important for us is our customer´s happiness.

We´ll be waiting for you next year but for two weeks instead of one!!

Kind regards

Esther Sánchez

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Reviewed 4 weeks ago via mobile

We are here at the Lanzarote princess and cannot fault the food,accommodation or staff.
The biggest downfall is the heated pool area ,it clearly states no ball games in the pool as it is only a small pool clearly for swimming,children have a good sized pool alongside a big swimming pool for ball games etc.
The noise is horrific ,the lifeguard has done nothing to stop these games he is more interested in his phone...
It is such a pity that this has to let the hotel down, and on looking at other reviews I'm not the first one to show this disappointment.
Why they don't make this are adults only is beyond me.

Stayed: October 2018, travelled as a couple
11  Thank Ampliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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