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All reviews west end air con pool bar def stay again perfect location mini fridge minute walk reception staff big clubs young clubbers out of season pre drinks pool area was great party holiday playing music plenty of sunbeds loved this hotel
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Reviewed 18 September 2018

The rating for this hotel floats between an average and very good.. selected average as the room did not provide a great deal of amenities for example, no cutlery, drinking glasses, corkscrew etc and there were no tea or coffee making facilities or a bar fridge. In addition the bathroom was pretty dirty and the bed was not comfortable. Overall though, the hotel is in a great location to bars, restaurants, shopping however is a pretty loud spot at night time. The breakfast buffet offers hot and cold options and was not too bad. The pool area provides a bar, sun lounges, sun beds and entertainment (music and sometimes a DJ) If you are looking for action, a short stay and a lot of party people then this is for you however if you are not then, I would head North or across to the other side of the island.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank AelyarH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Manuel C, Gerente at Hotel Playasol Marco Polo I, responded to this reviewResponded 25 September 2018

Dear RayleaR,

First of all we would like to thank you for choosing our Hotel Marco Polo I for your holidays and for taking time to explain your opinion with all users on Tripadvisor website.

We are pleased to read that you enjoyed our wonderful location, just in the heart of the town or our restaurant with delicious breakfast. Thank you for your nice comments about the atmosphere at the swimming pool, it is an important matter to us as we always want our guest to have lovely time.

Concerning the amenities, our rooms don´t count with these but you can always ask for glasses, corkscrew etc. in the reception, our staff will be happy to help you. We don´t count with coffee machine or bar inside the room however you can use other facilities like fridge or tv. And you can go to the bar or restaurant to have a cup of coffee or tea.

Thank you again and we hope to see you soon in any of other establishments of Playasol Ibiza Hotels in Ibiza or even Mallorca which can be bestsuited to your needs and expectations.

Best Regards,

Jose Manuel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

this hotel is in a great location just mins from the harbour , the egg and the west end good size room 303 overlooking the pool fantastic shower great air con well comfy bed fridge in room and a great free buffet breakfast

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank steve d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Manuel C, Gerente at Hotel Playasol Marco Polo I, responded to this reviewResponded 10 September 2018

Dear Steve d,

We would like to thank you for sharing your experience in our establishment Marco Polo I with all Tripadvisor users.

We are pleased that we have managed to exceed your expectations about our wonderful location just in the center of San Antonio and the delicious breakfast. We are also glad that you enjoyed your stay in our room with comfortable beds, fridge, air conditioning and beautiful view.

We are grateful for the motivation you give us and that is the right reason for us to keep on improving.

We hope to see you soon in Playasol Ibiza Hotels!.

Best Regards,

José Manuel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile

Marco polo is a fantastic hotel to stay in,very clean modern with a great atmosphere at the pool daily.also a great location as is 10min walk to highlander bar and 5min walk to Ibiza rocks bar. I will deffinetly make Marco polo my first choice when returning to Ibiza.

Date of stay: September 2018
Trip type: Travelled with friends
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Manuel C, Gerente at Hotel Playasol Marco Polo I, responded to this reviewResponded 8 September 2018

Dear Robert P,

We would like to thank you for sharing your incredible experience in our establishment Marco Polo I with all Tripadvisor users.

We greatly appreciate all your positive comments about modernity and cleanness, atmosphere at pool area and also the great location.

Comments like yours are the motivation for continuous improvement of service to our customer.

We hope to see you soon in Playasol Ibiza Hotels.

Kind Regards,

José Manuel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

Hotel is in a great location beside the egg and has a great atmosphere at the pool side. We where there for the last week in August and there was a live DJ playing poolside 3 of our 5 days. Ocean beach is only a 10 min walk away and all the shops and supermarkets are across the street. All n all its a great hotel. Only downfall it has is the night porter is a perv/chancer. Anytime I went to the shop at night he was asking to come into my wife's room. Not appreciate behaviour. Only a matter of time before it goes wrong for him.

Date of stay: August 2018
Trip type: Travelled with friends
Thank brian d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Manuel C, Gerente at Hotel Playasol Marco Polo I, responded to this reviewResponded 8 September 2018

Dear Brian d,

We would like to thank you for sharing your experience in our establishment Marco Polo I with all Tripadvisor users.

We are pleased that you enjoyed our pool parties and the pool area, and also the great location just in the heart of San Antonio, close to the shops and discos.

We are grateful for the motivation you give us and that is the right reason for us to keep on improving.

We hope to see you soon in Playasol Ibiza Hotels.

Best Regards,

José Manuel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

Stayed here with my husband for 3 days in July. The check in and out was easy enough. The room we got faced the pool, which was nice. But the room is not equipped with everything you need, not many amenities. I needed the iron and we had to request it at the reception, also leave a deposit, which they return when you bring the iron back...no big deal, just annoying. There’s a lot of mosquitoes. The beds were ok. They have parking on premises, in front of hotel, if you’re lucky enough to find a spot. But if you have a rental car, you’re better off using their parking garage, for $5 a day. Street parking is rough. They offer a buffet breakfast, which was pretty good (fruit, coffee, juice, cereal, cold cuts and cheese, eggs, bacon, etc). The pro is definitely the location, near restaurants, shopping and activities you can purchase on the boardwalk.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Jeannett04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Manuel C, Gerente at Hotel Playasol Marco Polo I, responded to this reviewResponded 2 September 2018

Dear Jeannett04,

We would like to thank you for sharing your experience in our establishment, with all Tripadvisor users.

It´s a pleasure to know that you enjoyed in our establishment and we greatly appreciate all your positive comments about the location and buffet breakfast.

Our main goal is to obtain our customer´s satisfaction.

We hope to see you soon in Playasol Ibiza Hotels!

Best Regards,

Jose Manuel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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