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Reviews (418)
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All reviewspool barseparate kitchenall inclusive hotelgreat holidayliving areahotel apartmentsmeal timesplenty of sunbedsparrot showthe main stripper weekthomas cookpool area was cleanbars and restaurantstravel agentzoo marinehotel is in a great location
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13 - 18 of 418 reviews
Reviewed 24 April 2018 via mobile

A last minute trip, and to be honest, wish I’d stayed at home! I’ll start with the food. I wouldn’t feed what they served up to my
Ex mother in law. Location. If you like the sound of bikes/cars roaring up the road at all hours, then you’re in luck! I do not. The room.
Now this is where it gets interesting.

The air conditioning machine decided to ‘letgo’ and lose all it’s water all over the white times on the floor. My other half not noticing this slipped, twisted her knee, and bashed her head. Not to bad, but bad enough. That evening, we were on the balcony (listening to the bikes and cars) where I got up, lent on the railing, and nearly fell to my death. The railing was that rusty it snapped clean off. Literally s**t myself!! For all our inconveniences we received a ticket for an evening meal, which we respectfully declined. The place was an absolute dive. The staff were pleasant enough. Would not worry about going back there.

Stayed: May 2017, travelled as a couple
3  Thank Nick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2018 via mobile

Me and my partner arrived at the hotel about midnight and my partner had trouble with his leg and foot after our flight. Pedro and his colleague (sorry I never caught your name!) were so accommodating and very helpful in ensuring we got my partner up to our room and checked in promptly. They even phoned around the town to see if there was a pharmacy open for us! They had prepared a snack bag for us since we missed dinner - again so accommodating.
The room was very spacious with a fully equipped kitchen, living room area, bedroom and bathroom along with a balcony area.
Food at the hotel at all meal times was at a very high quality and all the service staff were happy to help.
Location was great as well. Only a 5 minute walk up the street to the beach and the main strip of bars, restaurants and shops.

We would definitely book to stay here again without hesitation. 5*!

Stayed: April 2018, travelled as a couple
2  Thank Lauren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2018

All the staff are friendly but especially Nuno on reception, who was very welcoming and nothing was too much hassle for him, and Marino and Marcus in the restaurant. These two are jokers but made for a very friendly atmosphere every time we went to eat or have a drink, they make the whole holiday a positive experience. These are 5 star staff in a 3 star hotel.
The bar was very small with only high bar stools but the restaurant was much better with an overflow to outside. There was not really anywhere else to sit downstairs other than a sparse lobby / reception area with a few comfy chairs. Our party found the food often to be dry and bland, and we would often settle for the salad dishes instead which were ok. The deserts were better with the cakes being nice and moist.
The actual rooms are spacious with a living area, bedroom, kitchen, veranda and bathroom. However, they are tired and would benefit from a coat of paint and to be brightened up, they would then be good value for money.
Overall we felt disappointed but the staff saved the day with their friendliness and willingness to ensure all guests had a positive experience.
Rooms on each floor from 04 to 10 offer a poolside view and get the sun from midday to evening. We had a 13 room and got the sun first thing in the morning but by midday we were in the shade and only other concrete buildings to look at!

Room Tip: Try to get a room 03 to 10 for a poolside view!
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Theredsofanfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

Hotel in excellent location for beach, bars, buses. Staff lovely, really friendly and helpful, loved Marino couldn't do enough for you, hotel, pool, rooms absolutely spotless, the only downside was the food, always cold, everyone had the same opinion, even going in dining room as soon as it was open everything was cold, such a shame the restaurant let down an otherwise lovely hotel

Stayed: April 2018, travelled as a couple
Thank billchriss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2018 via mobile

Great friendly staff
Food very good indeed
Good pool area
Gym superb

Hotel needs a good luck of paint and as a little out dated
Wifi is poor

Overall very enjoyable stay
Good value for money
Kids loved it

Stayed: April 2018, travelled with family
2  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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