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Reviews (1 290)
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726
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All reviewsgreat hotelenglish baconside sea view roompool areawalk in showerspa facilitiesbar snacksbreakfast was excellentbars and restaurantsjunior suitebed and breakfastexcellent locationacross the roadbuffet styleevening entertainmentwould highly recommend this hotelclean hotel
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Reviewed 3 weeks ago

Excellent hotel friendly staff, fantastic location. View from 7th floor fantastic. Great hotel in a really nice resort. Fantastic beach one of the best. Will return to Jupiter. Lovely staff touches. It was my husbands birthday while there and vouchers for cocta is were left in our room wishing him a Happy Birthday. Very kimpressive. Thanks to all in the Jupiter

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank maireadj03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter H, Front Office Manager at Jupiter Algarve Hotel, responded to this reviewResponded 2 weeks ago

Dear maireadj03,

Thank you for taking the time to leave such a wonderful review on Tripadvisor.

We are delighted you were impressed by the hotel and team members and it is great to hear that you will return. It is always very gratifying for us when we receive feedback from satisfied guests. Rest assured that I will pass on the feedback to all the team members.

Looking forward to welcoming you.

Kind regards,

Andreia Rocha

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Reviewed 3 weeks ago via mobile

we are currently in the middle of our holiday here at jupiter

Pros- friendly staff in all areas,
Very clean, breakfast has amazing choices something for every1,poolside snacks pretty good too, good selection of drinks, rooms lovely clean and modern, close to beach bars and restaurants

Cons- not all rooms have balcony we are stuck at back of hotel without 1 annoying as no where to air your towels after a day by the pool (had we been told by tui not all rooms have balconys we would have considered going somewhere else)
As in most hotels not supposed to leave towels on sunbeds early mornings but this is done by lots of people and nothing is done so if you want sunbeds have to be up early think this will be a big problem come school holidays as not enough sunbeds

Overall lovely clean hotel centrally postioned for everything friendly staff would recommend but if you want balcony make sure you find out how you go about it ..i requested pool view but no such luck as apparently tui only have 2 rooms and i believe hotel charge a lot for these rooms

Stayed: June 2018, travelled as a couple
Thank skydem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter H, Front Office Manager at Jupiter Algarve Hotel, responded to this reviewResponded 3 weeks ago

Dear skydem,

Thank you for choosing the Jupiter Algarve Hotel for your stay. We are delighted that you enjoyed all the hotel facilities. We try our best to exceed expectations of our guests and to always make it a memorable stay.

Regarding your remarks, they will be taken into consideration for future improvements.

We hope to have the pleasure of welcoming you back in the near future.

Kind regards,

Andreia Rocha

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Reviewed 3 weeks ago via mobile

We visited The Jupiter Hotel for 10 days in early June. Our room was spacious and well appointed with ample storage space. The bed was very comfortable. The bathroom was lovely and the walk in shower was great. The room was spotless as are all public areas in the hotel. Every member of staff from the reception to the cleaning staff were friendly and efficient. Staff in the restaurant were helpful and pleasant. The food was of a high standard with plenty of choice. The resort is quiet and suitable for those wanting a relaxing holiday. The Jupiter maintains a high standard and all its staff are a credit to the company. They should be very proud. We look forward to our next holiday there very much.

Stayed: June 2018, travelled as a couple
1  Thank Bird1Bird2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter H, Front Office Manager at Jupiter Algarve Hotel, responded to this reviewResponded 3 weeks ago

Dear Bird1Bird2,

Thank you very much for choosing the Jupiter Algarve Hotel for your stay and for taking the time to post such a wonderful review. We very much appreciate your feedback and we are all very happy to hear that we have managed to exceed your expectations.

Regarding your comments about the team members I will be sure to share them with the entire team and thank them for their continued commitment to providing quality service and ensuring that our guests are well taken care of.

Once again, thank you for taking the time to post your review and we look forward to having you back soon at the Jupiter Algarve.

Kind regards,

Andreia Rocha

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Reviewed 3 weeks ago via mobile

Still here at this 4 star hotel in Praia da Rocha and this is a really nice hotel. Spotless, nice staff that are all pleasant and courteous and service is what is expected in this star rating. Has a spa, a good sized pool and outdoor entertainment area which is good considering it’s location opposite the beach. Good variety of buffet meals and only one thing to consider if you come here. Booked a superior room for 3 adults and this is clearly a double room with an extra bed squeezed in, therefore it’s very tight on space. It is not suitable for a third adult so bear that in mind. Recommended though as it is a short, albeit steep walk to the magnificent beach and bars that serve highly rated food.
No roudy parties in this area and a few decent restaurants. Enjoy.

Stayed: June 2018, travelled with family
2  Thank brianwX261AB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter H, Front Office Manager at Jupiter Algarve Hotel, responded to this reviewResponded 3 weeks ago

Dear brianwX261AB,

It is lovely to hear you have enjoyed our facilities and staff. Thank you so much for your rating.

Looking forward to welcoming you back at the Jupiter Algarve Hotel.

Kind regards,

Andreia Rocha


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Reviewed 3 weeks ago via mobile

Just returned from a 10 night stay at this hotel. We couldn't fault the place. The breakfast caters for everyone. The hotel staff are very friendly and helpful and they remembered us from last year. Will be returning next year.

Stayed: June 2018, travelled as a couple
4  Thank Maxine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter H, Front Office Manager at Jupiter Algarve Hotel, responded to this reviewResponded 3 weeks ago

Dear Maxime M,

Thank you for your feedback. We are absolutely delighted that you enjoyed our breakfast and staff.

All team Looks forward to welcoming you again at the Jupiter Algarve.

Kind Regards,

Andreia Rocha – Front Office Manager

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