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Marichan X
Vienna, Austria

Rustic Fantastic

4.0 of 5 bubblesReviewed 07 Jul 2022
I only spent one night (only) at Alpenhof as it was nearby a conference venue and due to our tight schedule I did not have time for the spa, nor even the spacious balcony of my room. Breakfast was good with a very decent selection of sweet and savoury options and I would definitely stay there again when in the area. Personally, I prefer the "sleek designer look" rather than "Alpine style" but it felt authentic and fitted the environment.
Date of stay: June 2022
Trip type: Travelled on business
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (159)
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Reviewed 4 March 2022

We had been wanting to go skiing, but had to cancel several weekends due to the weather which had been very windy lately. So when the weather was finally ideal, it coincided with the week that all the kids in Bavaria have off.

"Oh no!", we thought, when we realized it too late.

But we were pleasantly surprised to arrive at the hotel and not be bombarded by children. In fact, the pool was practically empty although the sunbeds were all taken and not a child in sight! Wonderful. After 5 minutes, 2 people left, so we had sunbeds we could use.

People were quiet and we had a lovely afternoon in the pool just after checking in.

Their restaurant was closed due to too many of their staff having gotten Covid. So we ate dinner elsewhere but breakfast the next day was superb. Everything was great except for the coffee, which was very bad, but I'm a coffee snob, so it might be OK to those of you who aren't. I then switched to tea and that was great! I adapt easily enough.

We also worked out in the fitness suite and it was really great. No one was there and there is a wide array of machines that you can use, plus disinfection spray to clean the machines afterwards.

The bed was comfortable and the room was fine. The balcony opened up to a nice view of the garden and the pool.

I would upgrade the TV as it only had local TV channels. It is 2022 and all hotels should really have Smart TVs where guests can enter their Netflix, Amazon Prime or Sky TV password and watch what they like.

Aside from that, it was a lovely stay and when we drove to the Sudelfeld Ski Resort the next day, we were surprised to only wait 15 minutes to be allowed down the hill to the parking lot. It was around 11am by the time we got on line and it wasn't long at all. The pistes weren't crowded and this was at it's peak!

The only negative was when the hotel emailed me about the room key because they apparently misplaced it. I informed them that we handed it in at checkout to the older blond lady at reception that morning and then paid the tourist tax.

How on earth would we have been able to check out without a key?

It was annoying to be contacted about this and it left a sour taste when I saw a missed call from the hotel the day after I had replied via email. Therefore, I took off a point for that.

Aside from this, everything was great and the young woman with the long blond hair at the reception who was there when we checked in was absolutely lovely. She kept apologizing for her English but she really did speak it well and we appreciated her help.

We did enjoy the hotel and would recommend it. Next time, I'll probably take a video of us checking out and handing in the key, though.

Date of stay: February 2022
    • Location
    • Cleanliness
    • Service
Thank Glenys V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2021 via mobile

You come to a hotel that is supposed to be nice to relax a little, and then find a staff that is totally stressed and makes you feel like a burden. Our room had the windows facing the road, which was unfortunately very loud. And also, since we did not book „halb Pension“, apparently we are not welcome in the restaurant for dinner, because between 18:00 and 19:45 the ones that have booked it have priority.
What the f***k?!?
Unfortunately we did not enjoy it as much as we have hoped for.
I would NEVER recomend it. Ever.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank C8274LArobertar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2020

Very clean, beautiful hotel. very helpful staff and excellent location. Great surroundings (austrian border, hicking, lakes, wwater falls, excellent local food. we had excellent time and lloing forward to visit again.

Date of stay: August 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nika M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 September 2018

Just loved this hotel - it's in a wonderful setting with plenty of walks in the vicinity for anyone looking to get away from it all. The rooms were a good size and extremely comfortable with everything you need. Breakfast comprised a good selection of continental, fruit, eggs etc. Staff were helpful and friendly. I'd happily return here.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank short_scuba_diver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2018

Lovely hotel, good facilities, the room was excellent with plenty of attention to detail to ensure a comfortable stay, the breakfast was excellent, and the staff helpful and friendly. It's a few minutes drive out of the very pretty village of Bayrischzell.

Date of stay: February 2018
Thank SEP2503
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alpenhof R, Leiter Öffentlichkeitsarbeit at Hotel Der Alpenhof, responded to this reviewResponded 27 May 2018

Dear SEP2503.
Thank you for the great rating. We hope to welcome you back soon.
Best regards, your Alpenhof-Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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