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Reviewed 4 September 2018

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 5 September 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 August 2018

I work for an International brand, and luxury manufacturer, as such - we take care as to which facilities we use to stay and drive whilst away on business. The hotel itself is somewhat dated, but it's by no means run down or dilapidated. The staff are friendly, particularly Rachael, who fixed a small issue during my stay in a speedy, friendly and professional manner. The front desk Manager, Peter was very polite and accommodating, making sure felt welcome as a loyal member of the Accor Hotels scheme.

Date of stay: August 2018
Thank CPearsonNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 28 August 2018

Hi CPearson

Thank you for sharing your experience and we are glad you enjoyed your stay with us,we will definitely share your comments with our staff.

Hope to see you next time

Regards

Andrew Maynard
General Manager

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Reviewed 24 August 2018 via mobile

Came for a one night stay on business, was generally pleased.

The bed was comfy, the room was clean, and the shower was actually really good.

Had a kettle and fridge but nothing else kitchen wise, not even forks.

$10 for wi-fi was a bit rubbish though.

Date of stay: August 2018
Trip type: Travelled on business
Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 28 August 2018

Hi Alex G

Thank you for sharing your experience and we are glad you enjoyed your stay with us,

Hope to see you next time

Regards

Andrew Maynard
Genera; Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

Dean Shuai, you are one of the most helpful, attentive and loveliest persons I have ever encountered at a hotel. This hotel should make sure they never let you leave. Thank you so much for your help after my allergic reaction.
Dean looked after me and made sure my husband and I were comfortable in a room that we could sleep in with no fear of a reaction. Will highly recommend staying here.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 20 August 2018

Hi Wendy

Thank you for your kind words and we are glad dean made your stay extra special, hope to see you again.

Regards

Regards
Andrew Maynard
General Manager

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Reviewed 10 August 2018 via mobile

If you need comfortable accommodation and enjoy a high level of service then the Novotel in Glen Waverley is perfect if you’re in the southeastern suburbs of Melbourne. Great location, close to restaurants & shops.

Date of stay: August 2018
Trip type: Travelled on business
Thank chrisfP4553ZV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 12 August 2018

Hi Chris

Thank you so much for your kind words and we are glad you enjoyed the stay with us,

We hope to see you next time.

Regards

Andrew Maynard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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