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Arto H
L'Aldea, Spain

No rooms available, really?

5.0 of 5 bubblesReviewed 25 Nov 2020
My room reservation system on Thu Nov 19 claimed that there are no rooms available, but as I had decided to test this hotel, I called them.
Very friendly welcome at a hotel that was practically closed because of COVID-19.
I do admit that the automated check-in was too easy for me and I needed assistance, but as I have reserved a right to learn, next time I will know how it works.
The room provided me with a perfecr view: my car parked in front of the hotel.
They even offered a breakfast to me in the morning.
I was positively surprised by this hotel and will definetely visit them again.
Date of stay: November 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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      Reviews (382)
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      1 - 6 of 382 reviews
      Reviewed 19 September 2019

      I was able to visit to assess the rooms before my stay and from that point onward I was impressed with the facilities and excellent service. Welcoming, helpful, flexible and efficient. English was spoken which was very helpful. Also impressed with the restaurant, excellent Catalan food and attentive service without being intrusive.
      Thank you Can Batiste.
      Pude visitar para evaluar las habitaciones antes de mi estancia y desde ese momento me impresionaron las instalaciones y el excelente servicio. Acogedor, servicial, flexible y eficiente. Se hablaba inglés, lo cual fue muy útil. También impresionado con el restaurante, excelente comida catalana y un servicio atento sin ser intrusivo.
      Gracias Can Batiste.

      Date of stay: September 2019
        • Sleep Quality
        • Service
      1  Thank JohnL0912
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 4 August 2019

      Hello,
      Actually I'm from same area as hotel does, I have been there in a romantic meet, the hotel is clean and nice and the food at the restaurant is amazing.
      I strongly recomend the Octopus. And I'm 100% sure, they use fresh products from the area.
      Is a family owned bussiness, small, where they offer quality and nice service.
      3-4 minuts to the center and party area but far enough to get perfect rest.
      I hope you get some good exerience and and you remember this area with love, for your entire live, as I do!!

      Date of stay: August 2019
      Trip type: Travelled as a couple
      Review collected in partnership with this hotel
      Thank francisrullo
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 16 May 2019

      Very comfortable and very nice people. Very clean and refurnished rooms with a modern and warm style. The breakfast was also included. Very interesting quality:price ratio.
      Highly recommended!! Do not hesitate to go there.

      Date of stay: May 2019
      Trip type: Travelled as a couple
      Review collected in partnership with this hotel
      1  Thank Voyeger-I
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 4 February 2019

      I was attending a workshop in Sant Charles de la capita in January 2019. Heating system was broken, teleophones are not working in the room and breakfast is so week; few different salami, only one type of chesee, 3 type jam in little boxes,few slice fruits, croissant and another cookie and cereals thats all! I have been travelling around the Europe but this hotel was the worse.
      I want them to wake me up in certain time and they said they could not serve on this.Walls are very thin and noise are terrible when your neighbor open TV 's sound hign.
      Don't go Sant Charles in winter, its a summer village and you could barely find open restaurant!

      Date of stay: January 2019
      • Trip type: Travelled on business
        • Value
        • Rooms
        • Service
      Thank seyma t
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 21 November 2018

      After a long trip in horrible weather we arrived in this hotel.........Our room was comfortable...just fine !We had a late lunch ( 15.45) and dinner....both excellent.We left completely recovered.........We surely will visit it again in the future.......it is a ideal rest point if ever you travel ...We loved it in all aspects....

      Room tip: They all are nice and quiet
      Date of stay: November 2018
      Trip type: Travelled as a couple
      Review collected in partnership with this hotel
      Thank shiraz88
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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