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Grand Hotel Sava Rogaska - Roi Medico & Spa
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Reviews (181)
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Reviewed 17 July 2016

Rogaska Slatina is located in small friendly village in Slovenia close to the Croatia border. The weather was supper because of the dry air ( although it was 30 degrees)
The grand hotel sava
Pros:.
1. large selection of very tasty food
2. selection of rooms (smaller ,larger, balcony superior, luxury)
2. Helpful and friendly staff.
2. show flexibility to the guest needs.
3. clean rooms .
4. efficient room services
5. mineral water in swimming pool.
6. Two helpful Jacuzzi and other spa amenities
7. Free guided hikes to the surrounding
8. Two walking minutes to the medical center
9. Free drinking of Donats healthy water.
10. Dances at evenings
11. Very good SPA treatments

Cons:
1.Too small and asymmetric swimming pool.
2.In the rooms carpeted floor. I prefer parquet or tiles floor
3. All of the mattresses and pillows were very soft
4.The smoking guests left the rooms absorbed with cigarettes fume, even there was forbidden to smoke in the room. Although,they smoke on the front small balcony the fume gets to the room and the neighbors rooms. We suffered very much from our neighbor-guest who was addicted to cigarettes.
Points for improvements:
The spa and restaurant staff should improve their English .(Russian is O.K. but you have also other guest speaking English -, international language. Sometimes we have had misunderstanding with those who gave services.
I suffered from that problem. It should be solution for those guest who ask for smaller or harder matteras or pillow.

May be you should have separated floors for smoking and not smoking guests .

Anyway , all in all we left very pleased and hope that the next time some of the disadvantage would improve

  • Stayed: July 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank sari e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand hotel Sav... R, Director of Sales at Grand Hotel Sava Rogaska - Roi Medico & Spa, responded to this reviewResponded 11 October 2016

we are thank you very much for the reply. We are very sorry if you have bad experience for our swimming pool and smokers, because all our hotel is non smoking. We are doing our best to fix the problem. And we will provide to problems resolved to your next visit.

Thanks and best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2016

Room is very comfortable and big enough for a couple. Good organized medical center and spa. Food is excellent and plenty. We enjoyed our stay every moment.
Best location in Rogashka.

All staff were friendly, professional and very helpful. Highly recommended for everybody as good place for health and spirit re-charging.

Two comments:

1. Place the wall clocks in the halls and spa, because life in medical spa required to be very organized.

2. Please paint a lovely Pegasus in a basin

  • Stayed: May 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank JosephKlebanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand hotel Sav... R, Director of Sales at Grand Hotel Sava Rogaska - Roi Medico & Spa, responded to this reviewResponded 6 June 2016

Dear Madam / Sir,

We are pleased that you spend beautiful moments between us that we can conjure up exceptional moments in culinary, wellness, health,... and the rest of the service that we offer.
Your opinion really means a lot to us, because this is the only way, that we can be better and the best,...

We look forward to your next visit

Your's Grand Hotel Sava****superior

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2016

The rooms are nice and large, suggest jo ask for one with balcony - handy especially during summer. The best assets are the employees -professional, friendly and forthcoming. Surroundings are nice, hotel is located at the end of the park near Medical centre.

Room Tip: Lux rooms have better access to indoor pool and restaurant.
  • Stayed: September 2015, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank Mateja_Sx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2015

The hotel is located right next to the main square of this picturesque small town. My room ('classic') was small but functional (and very unlike to what is being depicted in the misleading prospectus) and clean. I had a nice view of the green hill in the back and was woken up by bird song, which was great. Lightning fast free WiFi. Friendly and competent staff. Ginormous shower heads in the bathroom. The jacuzzi in the spa was much too lukewarm for my taste. The best part of the hotel experience was, however, food - a large selection of local Slovenian and restaurant cuisine with a feel of homemade. Food alone made this a worthwhile experience... although some guests shuffling around in their bathrobes sometimes made it seem a Magic Mountain experience.

I liked hanging out on the square and went on several hikes into the surrounding hills, which i highly recommend. There still some quaint communist-era monuments in the town, co-existing with imperial Habsburg countryside architecture. Altogether,this was a very nice experience.

  • Stayed: August 2015, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank kaioatey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand hotel Sav... R, Director of Sales at Grand Hotel Sava Rogaska - Roi Medico & Spa, responded to this reviewResponded 7 April 2016

Dear Madam or Sir,
thank you very much for the review. We are very pleased, that you stayed at our hotel. We are happy that you was thrilled of our food, friendly staff. It is very nice that you enjoyed at our green, activ, peaceful environment.

We hope to see you again at our hotel

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Reviewed 4 June 2015

I have missing feeling after spending 9 nights in Grand Hotel Sava - first of all, extremely good service and professional, very attentive and friendly staff. Clean rooms and public places. Food (either breakfast, lunch or dinner) of good quality and taste with numbers of choices for meat, fish or vegetable lovers. The therapists in beauty centre really good (i've spent considerable time travelling across South East Asia and know how massages should be done rather well). Please note That Sava is the only one hotel in Rogaska with its own swimming pool with thermal water ! But, on negative side, forced to say that all rooms are on a smaller size. Even those located in the LUX wing. There are slightly bigger rooms with park view but they are very noisy. We can't sleep well with open balcony door due to the noise coming from the bar in the park - Rogaska is very small village located in the middle of the forest and if you want to enjoy fresh air reach in smell of flowers and forest greens it is advisable to swith aircon off and keep balcony door open. Also, soundproof inside of the building does not exist.
Nevertheless, i'm recommending this hotel to someone who are going to Rogaska because despite on the noise issue Grand hotel Sava overall is probably the best place to stay there.

Room Tip: Please choose rooms in LUX wing with forest view - they are smaller but quieter
  • Stayed: May 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank yuri b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand hotel Sav... R, Director of Sales at Grand Hotel Sava Rogaska - Roi Medico & Spa, responded to this reviewResponded 7 April 2016

Dear Madam or Sir,
thank you very much for the review. We are very pleased, that you stayed at our hotel. We are happy that you was thrilled of our food, friendly staff. It is very nice that you enjoyed at our green, activ, peaceful environment.

We hope to see you again at our hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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