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Reviewed 5 May 2018 via mobile

My colleagues and I were visiting Poggibonsi on business in April 2018. We had a nice chance to stay at Alcide hotel.
We enjoyed spacious, light rooms, wonderful breakfast, where one can taste Italian cheeses, ham, all sorts of bakery, fresh coffee.
What has to be pointed out is the high class service, friendly staff that will always give you useful advice and answer all your questions.
Here at Alcide restaurant you can try a wide range meals of Tuscan cuisine. These are first of all seafood dishes, fish and meat in different styles. All the meals are served and decorated in a very nice way. We really enjoyed them. The members of the family that owns the hotel Roberta and Giacomo will always help you to choose the dish you wish and the right wine.
We deeply advice you to stay at Alcide hotel or visit the restaurant and treat yourself with something really tasty.

Grazie mille!
Olga, Valery and Alexey

Stayed: May 2018, travelled on business
2  Thank Olga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

A convenient place to stay in and base to tour around Tuscany. Basic facilities are ok and valued for budget travellers. Service attitude of the receptionist needs a lot of improvement. Failed to retrieve our personal info submitted more than once in advance and reluctant to do it by herself until she was pushed to do so.

On the other hand, the restaurant inside the hotel is very good. Seems the owner also runs a seafood stall and gets very good supply of fish/prawns/octopus...
We tried their seafood set dinner course while we were there in Fall 2017. Mussels/seafood linguine/white seafood risotto/spaghetti with clams were so tasty and many of our tour-mates had dinner there twice in consecutive nights. Just the restaurant itself may be attractive enough to lure you to stay there for one night.

  • Stayed: October 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Guslamyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlcidePromozioni, Responsabile relazioni pubbliche at Hotel Alcide, responded to this reviewResponded 25 February 2018

Dear guest
in these months we have worked with our staff to improve the welcome standard at the reception and we are sure that it will never happen again,
we work here to give to our guest an unforgettable staying and with pleasure we read that you felt that in our restaurant
Thank you
Roberta Ancillotti

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

+ Spacious and comfortable room with fridge, hairdryer and air-conditioning
+ At the morning the room was full of sunlight (very nice!) but if you need you can close the jalousie
+ Good and various breakfast (sweet and salty) which you can have in the breakfast room or on the nice terrase
+ Reception 24 hours
+ Wi-Fi worked good but every time we had to registered
+ Free public parking near the hotel, but if you will arrive too late you should park about 100-200 meters far from the hotel (always free).
+ Very good balance quality/price (54 euro per night in the beginning of september)

- The biggest discomfort is the upper fixed shower, I had to wash my long hair or put the shower cap which doesn’t protect 100%
- Bathroom was a little bit small
- There wasn’t enough light in the room at the evening, only one socket near the door (so we had to use the fridge’s socket in the room)
- Our room was faced to the road and there wasn’t good noise isolation
- I didn't like pillows (too thin) but it's only my opinion
- The hotel didn’t inform us about city-tax (2 euro per person per night) even when we asked to reconfirm our booking some days before arrival. At the check-out they asked us to pay the city-tax but with the help of email-reconfirmation we didn’t pay it.
- The electronic key didn’t work, but our room wasn’t changed and we had to ask receptionist or chambermaid to open our door every time when we needed it.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank VictoriaSPb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017

Everyone who wants to go to Tuscany should think about this hotel. It's near the train station in Poggibonsi and all 3: Florence, Siena and San Gimignano are relatively close to this small town. The staff is very nice, hotel looks very good from both inside and outside, rooms are good and clean and it's ideal for someone who wants to stay out of the city, enjoying the Tuscan countryside.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Simona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2016

I slept there because accomodations near San Gimigiano were very expensive. the hotel is average, the staff very friendly. City is not very impressive, you need to investigate hard to find somewhere to dinner. It is a good place for sleep while travelling in Tuscany, as we were coming from Chianti and was located on the right place. They need to imporve the breakfast.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Herreras19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Novella G, Responsabile relazioni con la clientela at Hotel Alcide, responded to this reviewResponded 2 January 2017

Dear guest,

thank you so much for your nice review about our structure, we are very pleased that you pass a good moment here with us and we hope that you will come back again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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