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Reviews (455)
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All reviewshen partycausey farmbridal suitecompliments to the chefnice hotelfood was fantasticrecommend this hotelstaff were so helpfullovely townfrom start to finishwedding receptionnext morningbooked this hoteljacuzzi bathfull irishsteakwell worth a visit
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8 - 13 of 455 reviews
Reviewed 20 May 2018

We didn't stay here.
Went for lunch and had the carvery.
Beautiful.
Lovely choice.
Good size portions.
Staff brilliant.
Good value.
A busy place, and child friendly.
A car park at front of Hotel, and also an over flow car park for Customers.
Well worth a visit.

Room Tip: We didnt stay this time but will be later in the year.
  • Stayed: May 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank patriciakavanagh13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 21 May 2018

Dear patriciakavanagh13

Many thanks for your lovely review, i am delighted you enjoyed your meal with us . We look forward to welcoming you to Castle Arch Hotel in the near future
Kind Regards
Shirley Brady

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

Stayed in the castle arch for the may Bank holiday weekend and couldn't have had a nicer time everything was perfect, the staff couldn't be more helpful or nicer ,,,the food was lovely and the bar was really relaxing to enjoy a drink in. We were even upgraded to a bridal suite as we were celebrating an anniversary which on a bank holiday was totally unexpected. I couldn't recommend this hotel enough

Stayed: May 2018, travelled as a couple
Thank colm b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 14 May 2018

Dear Colm b

Thank you for your lovely review and Happy Anniversary to you both - It was our pleasure to look after you and to be able to give you the Complimentary upgrade to mark the special Occasion . We look forward to welcoming you back to us to celebrate the next occasion
Kind Regards
Shirley Brady

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Reviewed 8 May 2018

Nice room which appeared to have been recently renovated. Only problem with room was that the water temperature in the shower kept varying from hot to cold. Meal and service in the onsite bar was very good. Breakfast buffet a bit limited in choice but a nice hot breakfast is cooked to order. Hotel was above our expectations for the price paid. Onsite free parking.

Stayed: May 2018, travelled as a couple
Thank Foxtrot10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 14 May 2018

Good Afternoon Foxtrot10

Thank you for your comments about your recent stay with us, i was delighted to see that you felt you got way over the odds for the money paid- we are always tring to give our customers the best value. Our bedroom renovations are coming along nicely and im glad that you got to see for yourselves how luxurious they are . Until the next time Foxtrot10,
Kind Regards
Shirley Brady

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Reviewed 8 May 2018

Had carvery lunch there recently. Roast beef with all the trimmings was the dish of choice. The portions were more than adequate and the food was fresh and tasty BUT the plate was too small. Every constituent was was heaped upon each other in what looked like an unholy mess. So much so you couldn't see the meat or stuffing without mining. Please leave the portion size unchanged and use bigger plates. Had the presentation been better this rating would have been a 5. Staff were pleasant and helpful.

Stayed: May 2018, travelled solo
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 14 May 2018

Dear John G

Thank you for taking the time to review your Carvery lunch
I will mention this small complaint to our chefs and appreciate you letting us know this issue- we are known for our portion s and no man goes hungry but i will ensure that the proper size plates are used.
We look forward to welcoming you back for the next Tasty & satisfying Carvery Lunch
Kind Regards
Shirley Brady

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Reviewed 6 May 2018

While I have never stayed in the hotel as a guest, I have had many a meal there.
We attended a Communion meal in the hotel yesterday and I must praise the hotel on all aspects.The room, tables and chairs were decorated beautifully. Each table had menus personalised with the childs name and date on it.It was a very busy day, but the staff were very pleasant and cheerful and the meals were served with just enough space between each course.The apple pie was divine. I love the food at this hotel as it tastes like home cooked food and portions are large.Well Done.

  • Stayed: May 2018, travelled with family
    • Service
Thank weltraveled30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 7 May 2018

Dear weltraveled30

I was delighted to see you enjoyed your day with us on Saturday for the special occasion . We do like to make a fuss of the children and make it about them on their special day - i will pass your lovely comments on to the Team here in Castle Arch Hotel and we look forward to seeing you in the future
Kind Regards
Shirley Brady

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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