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kalani w

Outdated facility

2.0 of 5 bubblesReviewed 24 Dec 2023
The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed.

Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property.

On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
Date of stay: December 2023
Trip type: Travelled as a couple
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Reviews (82)
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7 - 12 of 82 reviews
Reviewed 6 October 2023

Went with the whole family and had a great time! Staff are the kindest and most amazing people. The food was absolutely worth it plus there was a beautiful view from every room. Amazing hotel and amazing people. Definitely worth the trip!

Room tip: Try the Sri Lanka food is possible! Some of the best meals I’ve had!
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Lana C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2023

Best in the town. Proving a cozy atmosphere that made us feel right at home. Hotel staff was outstanding. Highly recommend this place to anyone looking for comfortable welcoming and centrally located accommodation.

Date of stay: April 2023
Trip type: Travelled with friends
Thank Dilina W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2023

Booked this venue for a one night stay. We booked a Deluxe room and surprisingly they offered an upgrade for us to their Suite room. Thanks a lot for that. Check-in process was quick and easy. The suit room was nice with all amenities, facing sea side and pool.

Ordered some Ala-carte dishes and it was also very nice and well presented. The famous Galle jungle beach is about 10-15 minutes away from this property. Pool area is also quite nice. Staff is attentive. That's the goods.

I would like to suggest some improvements as well. For the price tag, we felt that the food portions were not enough even though it it super delicious. Please consider that. Also the privacy is a concern when it comes to suit rooms because the common balcony area continues up the rooms and a maintenance room is also located nearby. The beautiful view has no value if we have to put down the curtains/shades down every time a person walking near the room. Not pointing fingers but taking it out for improvements.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank kasunds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2023 via mobile

Fantastic views and location. Quiet in the morning and you get a nice breeze. Comfortable rooms and friendly service, good food and excellent hideout for people to get away from the city.

Make sure you get the special BBQ arranged and if you know Kevin, you will get an excellent service, over and above the usual.

Date of stay: September 2023
Trip type: Travelled with friends
Thank Anton C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2023

One of the best places to chill in down south and close to jungle beach. The place has comfy rooms and good food 💯. Has an amazing view and perfect for the sunset.

Highly recommended..🌊☀️🏖️🏝️🌅🌥️

Date of stay: February 2023
Trip type: Travelled with friends
1  Thank Kanika D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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