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562molly
Benoni, South Africa

GOVENDER

5.0 of 5 bubblesReviewed 2 weeks ago
Absolutely relaxing holiday, however we did have a problem with hot water and a few problems with the room and it takes a long time for any assistance especially at night or early in the morning where we had to wait for the problem to be resolved.
overall it was a great holiday.
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Club Med
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    Reviews (6 729)
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    1 - 6 of 6 729 reviews
    Reviewed 3 weeks ago

    The resort is spacious, clean and well laid out.....there is room for everyone. Staff is very friendly and helpful. Pools are excellent and well spaced out. The beach area is absolutely beautiful. The food is out of this world amazing! Good value for money. I will most certainly go back again.

    Date of stay: May 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Club Med
    Thank RENTIA1218
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 weeks ago

    At first we were very worried as one of our rooms had to be downgraded, but after experiencing staying at Club Med we were very happy with our holiday

    Date of stay: May 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Club Med
    Thank Kunchok2017
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 weeks ago via mobile

    Reception was lovely. Jennifer was very welcoming and efficient and tried to assist us in all our needs. Sharmila made sure our room was in pristene condition and very friendly and helpfull.

    Snorkelling with Andy was excellent.

    What I think you can improve is golf car type assistance for handicapped persons, at a nominal fee.

    Cocktail and drinks served on the beach will also be a great experience

    Waiters at lunch and dinner at buffet restaurant could be a bit friendlier and helpfull.

    Date of stay: May 2024
    Trip type: Travelled as a couple
    Thank Dream23992635467
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 weeks ago via mobile

    We enjoyed our stay at Club Med very much. Everything is included in your stay. You will never go hungry as you can have, breakfast late breakfast, snacks, lunch, late lunch, snacks again and dinner. The food was delicious with options of local fish, plenty of seafood, an Italian station that had a variety of pizza and pasta (different options each meal), an Asian station with a variety of meals including curry and bryani, variety of breads, fresh fruits, appetizer options, variety of desserts and ice cream for lunch and dinner. Definitely value for your money. You can also eat at the Alma lounge (you have to book this during your stay) it is a sit down dinner with great service and romantic atmosphere, you have 3 options to choose from for each meal (appetizers, main course and dessert). There are themes for each night and you can dress accordingly should you wish. The white night is the best as the put all the tables next to the main pool and you have delicious, very big prawns and entertainment while eating.

    There is a variety of activities. We enjoyed stand up paddle board, sailing with a hobie cat (you can also do Armada and there is a sailing race on Friday which was very fun to participate in) Kiki helped us with the sailing and he was very friendly with a lot of knowledge on sailing. There is also snorkelling with Andy as the guide, we enjoyed it very much and he made sure we went to all the nice spots and saw a lot of fish. You can also kayak, play tennis and do archery. We also tried the water skiing. We also did diving with Eurodivers on the resort, James helped us with scheduling our dives, gave information regarding dive spots and made sure we did some great dives without diving in the same place twice. We enjoyed chatting to him and doing the dives with him and his divers (diving is extra, but very affordable)

    There is 3 pools (main, Zen and family pool). The Zen pool is an infitinity pool that is very serene with nice cocktails and the main pool is huge where you can swim to your hearts content.

    There are also 4 Bars where you can order soft drinks and cocktails. Water infused with fruits, mint, ect is available all day.

    It is located along a beach with a lot of palm trees on the resort. Very nice and relaxing but also a lot of activities that you can do in the resort. The bed was comfortable and very big. Fun shows in the evenings to watch.

    There are only minor things that I think they can improve on to add to the experience. It was difficult to do all the activities due to the fact that they are almost all in the same time slot which was 09:00- 11:00 and then again 14:00-17:00. It would have been very nice if you would be able to do activities straight through with it not stopping at 11:00 for the morning. I understand that staff also need to rest so maybe staggering the staff or activities that at least if some activities are not available at that moment you are able to do something for else if you wish. We love activities and we would have wanted to try all the activities without feeling rushed due to time. I would have also liked the ice to be crushed in cocktails and not just thrown into the cocktails. As it is a bilingual resort (French and English) we would have appropriated some more English or at least translated the French during the shows, it was sometimes difficult for us to follow. Some of the staff could be more friendly and helpful.

    We enjoyed our stay very much and would absolutely return to this resort. We would just like to give a shout-out to the Chief of the Village, Oliver. He was very friendly, down to earth and made us feel very welcome. He was also entertaining by participating in some of the shows.

    Room tip: We had great weather in May. Use your app to make sure you don’t miss out on anything during your stay.
    Date of stay: May 2024
    Trip type: Travelled with family
    Thank Surien V
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 weeks ago via mobile

    Arrive a guest, leave as family! 10 days here was an amazing experience that wont be forgotten.

    The staff here are guided by an amazing GM, Mr Olivier. You Sir, are a legend! Your attention to detail and the way you guide your staff to excellence is a tribute to you sir. Well done. Your involvement with all the extra amenities and entertainment was next level. Quite the singer as well!!

    Special thanks to Oli and Lorenzo for making us feel so welcome and giving us the amazing family experience. Great to have a chat and share some ideas while relaxing around the pool.

    Florence, your smile every morning while attending to my room was very welcoming and a joy to start the day. Your towel art was exceptional and a joy to see each day.

    Marvin wins the bar tender award, what a legend!

    Thank you to all the staff at Club Med, (too many to mention everyone) you all made the 10 days for us a trip to remember forever.

    Till next time..

    Thank you!!

    Date of stay: May 2024
    Trip type: Travelled with friends
    Thank DayTrip55622960167
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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