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All reviews private pool self catering europa centre blue star side sea view pool bar stayed all inclusive sun loungers thomas cook main pool modern hotel plenty of sunbeds amazing hotel great shower mobility issues junior suite cleaning staff
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Reviewed 26 June 2018 via mobile

Had a fabulous time with friends celebrating special birthdays however very dissapointed with lack of customer care from hotel. Housekeepers were friendly but front of house staff not approachable. Not even smiling or friendly. Travel often and a lot of competition and choice nowadays so wouldnt go back.

Date of stay: June 2018
Trip type: Travelled with friends
1  Thank Gina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

We returned to Ocean Hill after a superb holiday in July 2017, this time we came as all inclusive guests, there was always something to eat, as with all buffets you put together some unusual combinations and you start to miss vegetables like crazy! But all in all another great experience, the all inclusive drinks were a little limited but we had our own fridge stocked with wine so this didn’t worry us. The staff here are lovely and can’t do enough for you, the hotel deserves more than its three stars.

Date of stay: June 2018
Trip type: Travelled with friends
2  Thank 786nickm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this reviewResponded 27 June 2018

Dear Guest,

Thank you for sharing your experience in the Ocean Hill.

We are really glad you enjoyed your stay. We will pass on your nice comments to our staff.

We hope to see you again at the Ocean Hill,

Best regards,
Ocean Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

This was our second visit to the Ocean Hill. I firmly believe that the sign of a good hotel is the retention of staff and we were happy to see so many staff from our last visit.
The hotel shows signs of use but is maintained well. Food was good and they have even “up’d” the night time entertainment and the impromptu library “book swap” set up in reception was a nice touch and should be made official. Only bad point the labelling of food needs improving as fish and meat dishes were added to the veggie section Silica is on hand help out!!
Thank you to Lucy, Silvia, Yaiza, Carman, Juan and Alain and all the staff for making our holiday! Thank you all and see you in 2019 x

Date of stay: June 2018
Trip type: Travelled as a couple
3  Thank ididitthaiway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this reviewResponded 27 June 2018

Dear Guest,

Thank you for taking your time to write about your stay at the Ocean Hill. It is very nice to know that you have enjoyed your holiday with us.

We have taken onboard your suggestions about the labelling of food. Our staff will be also informed of your wonderful comments.

We look forward to seeing you in the 2019.

Kind regards,
Ocean Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

This was our 3rd stay here since 2017 and we just love it.
The staff are great always willing to help, always greet you when you go for a meal or the bar.
The hotel and all the area's are spotless,
Room are great with large balcony's, each balcony have a table and 2 chair's and 2 sunbed's.
We like this place so much that we have booked another 2 stay's there September 2018 and February 2019. Cant wait to be back.
This hotel is peaceful, relaxed and chilled is fantastic.
Just unpack relax and enjoy your holiday.
No under 16's, which of us is great, nice and peaceful.
Great view's all around and a short walk or taxi ride to local beaches.

Room tip: Great sea view from most room's. Studio's are open plan with large bathroom's. Air con in all room's and wifi.
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
4  Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this reviewResponded 27 June 2018

Dear Guest,

It is a pleasure to read about your experience at our hotel, Ocean Hill. Thank you for taking time to share your feedback.

We really look forward to seeing you in September.
.
Kindest regards,
Ocean Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

We stayed in room 201 private pool it was so relaxing . The apartment has everything you need the beds are so comfy with light weight quilts . To access the private pool we had to walk down 10 steps your room gets allocated 2 sun beds with your room number on . Please note the U.K. does NOT get the swim up rooms they are only available to the Scandinavian tour operators. If you want a safe it’s €20 but you get €10 back . We decided to make our own breakfast and lunch as we were so close to the pool there are loads of local supermarkets. There are 2 other pools with plenty of sun beds around them . The hotel is a bit of a maze it took 3 lifts to get to our room but you soon get the hang of it .

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank Wheato36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this reviewResponded 27 June 2018

Dear Guest,

Thank you for taking your time to write about your stay at the Ocean Hill.

It is very nice to know that you have enjoyed your holiday with us.

We look forward to seeing you in the near future,

Kind regards,
Ocean Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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