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Pegasus Suites & Spa
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Reviews (409)
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All reviewsplunge pool suiteour honeymoonevery morninghot tubla maisonclose to the hotelpool baramazing viewsthe hotel staffminute walkstayed in a junior suitethe cliffbreakfast was includedwould highly recommend this hotellocation was perfectchampagne breakfastbeautiful hotel
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Reviewed 3 weeks ago via mobile

We spent two nights at the Pegasus with my fiancé and we were very disapointed when we discovered the room.
Belive me, we are used to travel in luxury hotels and this one is not except the view which is absolutely breathtaking !

How do you recognize a 5 stars ?

First by the reception at least ! This one is small, tiny, and there is absolutely no decoration. From here you know whats next...

The room?
Despite the fact that we booked a jacuzzi suite (at 500€ per night), the bedroom was very simple, there was no decoration at all, no wine and almost nothing in the minibar, you can see plugs everywhere. There was a terrible humidity smell when we arrived and the sink was blocked.

The amenities?
The swimming pool is old, the breakfast has nothing special, industrial juices except the orange one, the cuisine is not refined.
The spa doesn't even deserve to be mentionned.

I am not used to criticize that much but that hotel is a 3 stars + 1 for the view (maximum). The place is old and the decor needs to be urgently renovated.

The personnel is very nice and they try to do their best all the time to make you feel better but you can't forget all this....

You'll get it, this is completly overpriced if you are excepting a magic luxury night.

Stayed: May 2018, travelled as a couple
Thank Alessandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Stayed here for 2 nights on my honeymoon. We were warmly received with wine and friendly staff. The complimentary breakfast was served by the helpful John who was quick to refill our coffee and ask us how our stay was. The front counter staff went out of their way to be accommodating.

Also, THE VIEW!! Omg to die for. This hotel is the one of the iconic santorini cliff hotels.

The only thing to keep aware of when booking is that these hotels and this little town in general has a million stairs everywhere and is not very handicap accessible.

Stayed: May 2018, travelled as a couple
Thank tanadberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PegasusSuites, Διευθυντής at Pegasus Suites & Spa, responded to this reviewResponded 3 days ago

Dear Mr/Mrs Tanadberry,

So nice to see your review on TripAdvisor!
Thank you very much for your kind help & letting future travellers know what they should expect from their stay.

Thank you for staying with us and we wish to accommodate you in the future!

Best regards,

Pegasus Suites & Spa
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Our family of six truly enjoyed our stay! The staff was VERY friendly and service was EXCELLENT. We especially appreciated Aryiro, Despina, Catherine, Nektaria, our room caretaker and John who went out of their way to take care of us and make us feel at home. Very special people!! The hotel is gorgeous and very well kept. Food was outstanding! Location is perfect. Easy walks to wonderful places nearby.

Stayed: May 2018, travelled with family
Thank Van B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PegasusSuites, Διευθυντής at Pegasus Suites & Spa, responded to this reviewResponded 3 days ago

Dear Mr/Mrs Van B,

We would like to thank you for your wonderful review for our property.

It was a pleasure to accommodate you in Pegasus and we are more than happy to read your experience and your comments.

Once again, thank you very much for choosing Pegasus ! :)

Best regards,

Pegasus Suites & Spa
Management & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We spent one week here before heading over to Mykonos. The plan was first to relax and recover before going over to the more hurly-burly Island. And it worked out perfectly as we were able to recharge our batteries in style: just look at the pictures which will tell you more than thousand words of this author. The only thing not captured by those pics is the outstanding hospitality and warmth of Lefteris and his daughter who run this hotel. Despite things not being perfect (quality of coffee or the variety in breakfast offering...), the views and their desire to welcome you more as a friend then guest made this stay unforgettable for us. Props also to the barkeeper whose cocktails are really great.

Stayed: August 2017, travelled as a couple
1  Thank Mupfelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PegasusSuites, Διευθυντής at Pegasus Suites & Spa, responded to this reviewResponded 3 days ago

Dear Mr/Mrs Mupfelf,

Thank you for sharing your lovely comments on Tripadvisor with us.

We are really pleased you had a wonderful stay and enjoyed the facilities of the Pegasus Suites & Spa!

We are pleased to read your comments and to know that our staff members have been able to exceed every expectation.
Reviews such as yours, motivate us to continue striving for only the best service.

We are looking forward to welcoming you back in our hotel.

Kind regards,

Pegasus Suites & Spa
Management & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We stayed here in May for our first visit to Santorini a lot of the balcony’s are overlooked where as room 104 where we stayed was not. Breakfast staff where very attentive especially John who was superb. The best views are to be had from this resort only negative would be cleaning should be done a little earlier as they turned up at around 3pm most days but all in all fully recommended. Also visit La Masion only a 5 minute walk from here for the best meal experience around, although do allow for a €200 bill but worth every penny for the experience

Stayed: May 2018, travelled as a couple
1  Thank Alanlovesaholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PegasusSuites, Διευθυντής at Pegasus Suites & Spa, responded to this reviewResponded 3 days ago

Dear Mr/Mrs Alanlovesaholiday ,

Thank you very much for this beautiful review.

Taking care of our guest and ensure a pleasant stay without any inconviniences is our number one priority. The location is amazing that is true and we feel so happy that our facilities, services and members of our team facilitated a relaxing experience for you.

We hope to welcome you again !

Best regards,
Pegasus Suites & Spa

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