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“Good location, view; expensive for what it is”

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Mill Houses Elegant Suites
Ranked #5 of 21 Hotels in Firostefani
Certificate of Excellence
Reviewed 28 September 2017

The good: Welcoming reception by staff; they even delivered breakfast the night before our early flight out. Quirky and charming room. Lovely view. Well located to walk and explore everything. Quiet. Luxury bed linens. The not so good: we were promised a king bed but got a queen (we didn't ask to switch); bedside light cord didn't reach outlet; frayed bath towels like rags; tiny plunge pool area with only four lounge chairs; helper was late on morning of early flight so we carried our own bags up -- then he appeared at the top. Generally nice place but overpriced by at least double, even compared to other places nearby. Overheard at the little bar outside reception the night before we left, "This place is for dumb rich people." Which we are not.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank getfireman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillHousesSantorini, Manager at Mill Houses Elegant Suites, responded to this reviewResponded 4 October 2017

Dear Mrs. Fireman,

Thank you for your kind words and for choosing us for your 1 night stay in Santorini.
We are sorry for the inconvenience on your departure. You had an early pick up and our bellboy was willing to come 2 hours earlier than his working time so that he would help you. He did not wake up on time, he was 15 minutes late and because of that, you had to carry your own luggage. For that you decided to rate all of us with 3 stars. Thank you.
You stayed with us for one night. Probably you confused the bathroom mat for a towel. There were extra towels under the sink. The mat was hanged near the shower – next to the sink to be easily reachable.
Our prices are affordable comparing to the other same category places in the area. If you compare us with hotels in Ia we are much - much cheaper. If you are comparing us with hotels in other non – European countries, then you should consider that you came to one of the world’s Top Destinations that is 100% safe for you and your family since there is no crime here.

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Reviewed 23 September 2017 via mobile

We stayed at the Mill Houses for 2 weeks and couldn't have made a better choice! PANOS and the rest of the crew went above and beyond to make our stay SO special and individualized! We felt like part of a family, as PANOS spent time with us EVERY DAY and helped plan our entire vacation with amazing restaurant choices and excursions! Our room was comfortable and our view was incredible! What a great place to honeymoon or vacation! We will always stay at the Mill Houses when we visit Santorini ❤️..... and look forward to seeing our new friend, PANOS, PANOS, PANOS!

Stayed: September 2017, travelled as a couple
2  Thank Maria J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillHousesSantorini, Manager at Mill Houses Elegant Suites, responded to this reviewResponded 4 October 2017

Maria, Maria, Maria!!!
Thank you

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Reviewed 23 September 2017

Stayed here for one week celebrating both a wedding anniversary and my Big birthday, couldn't have chosen a better place. Our room built into the cliff was amazing, cleaned every morning and then checked again in the evening. We stayed in a junior suite which was on poolside and directly next to the bar.
All the staff at the hotel were superb, very helpful, happy and accommodating.
Breakfast overlooking the Caldera was a particular highlight, you chose as little or as much as you wanted. Bubbly every morning if you so wished. In the evening the view of the sunset was second to none, particularly enjoyable with a g & t made for us by Pilot. He was the barman, the breakfast maker and he met us from the taxi on arrival and carried our cases down to the hotel and on to our room. Same when we sadly had to leave.
Mill Houses don't ever let him leave.
Great location for walking in to Thira, which is a great place to wander around only 15 minutes stroll away. Lovely restaurants in Firostefani and a huge amount more to choose from in Thira.
Very sad to leave. Thank you Mill Houses, Jane & Steve

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank janealay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillHousesSantorini, Manager at Mill Houses Elegant Suites, responded to this reviewResponded 4 October 2017

Thank you Jane & Steve

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Reviewed 21 September 2017

My boyfriend Joe and I spent 7 nights in this beautiful hotel, and we could not have hoped for a better stay. We must firstly thank all the amazing staff who will spare no expense helping you in every way possible. If you ever need restaurant recommendations, then Panos is your guy. We ate at 4 restaurants that he suggested, booking them in advance for us and securing us great tables - all were perfect. Lolita's ice cream in Oia was a favourite! - Pistachio and Caramel!
Pilot carried my heavy case down the steps to the hotel and back up when we left, and also makes the BEST Pina Coladas.
Lion helped us get around the island and hire quad bikes, and personally walked us to a restaurant in Imerovigli to show us the way. All of them are so happy to help and made our holiday great.
We stayed in a Studio room, which was still spacious and 'cave like', with the best view of the caldera from our window. The pool area is lovely, which is where we had our delicious breakfast every morning and enjoyed the stunning views.
The location of this hotel is the best place to stay on the island. You are a 15 minute walk from Fira and Imerovigli, with Firostefani itself having what i thought was the best view of the caldera, best seen from the bar at the Hotel or at the little square in the middle/top of the town. It also has plenty of restaurants to choose from and shops, with great transport links, without being busy like Oia or Fira.
Whilst in Santorini, make sure you climb Skaros Rock in Imerovigli to get the best views, jump off the rock into the sea at Ammoudi Bay in Oia, and go on the 'Traditional Boat' sunset cruise by Caldera Yachting, booked through the hotel. THE BEST boat trip i have ever experienced - much better than any catamaran trip you will see a lot of in Santorini, this one only has 8 people on board and is much more personal with the same route and benefits!
I cannot recommend this hotel enough, and we will definitely be back. Thanks again to Panos, Pilot and Lion for making our stay incredible. Joe and Miriam x

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Miriam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillHousesSantorini, Manager at Mill Houses Elegant Suites, responded to this reviewResponded 23 September 2017

Dear Miriam and Joe,

We would like to thank you for spending your vacation here with us. You were always very nice and polite to us. It felt very nice having you here. It would be nice to see you here again.

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Reviewed 18 September 2017

We stayed for 4 nights and we had stunning sunsets sipping cocktails from the pool deck. Breakfast is served on your own balcony and makes the stay even more special. Staff carry suitcases down many steps and still smiles at you afterwards..ha ha.
The manager, Lionidas, mingles with guests and gives great advice on excursions etc. Rooms are very small but hanging on a cliff there wouldn't be more space to build in any case. Guess that is the price you pay for the fantastic location and view. Worth while!!

Room Tip: Pick a room with it's own balcony. Ask for a shower that doesn't just have a hand shower. Ge...
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Anita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillHousesSantorini, Manager at Mill Houses Elegant Suites, responded to this reviewResponded 23 September 2017

It was great having you here and we would love to see you here again.

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Additional Information about Mill Houses Elegant Suites

Address: Firostefani | Santorini, Firostefani 847 00, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Firostefani
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Firostefani
#9 Romantic Hotel in Firostefani
Price Range: R1 525 - R5 251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mill Houses Elegant Suites 4*
Number of rooms: 13
Official Description (provided by the hotel):
The endless Aegean sea... Deep blue flirting with pigments of rugged stone... The breathtaking Caldera, as in a picture from a famous postcard... At the bay of Firostefani, on the stately rock that bridges the sky with the sea, the whitewashed figure of Mill Houses Boutique Hotel & Suites in Santorini, looks like hovering over the mesmerizing cliff. With a unique view to the volcano of Santorini - the symbol of power of a sea that historically united cultures - our hospitable suites seem entangled in an indiscernible dialogue with the mythical elements of the island. Live an unforgettable experiece at our dreamlike Boutique Santorini Hotel & Suites in Firostefani. Honeymoon in Santorini ? Make it an experience of a lifetime. We can skillfully organize your Santorini wedding according to your needs and wishes. Our Santorini boutique hotel offer honeymoon suites with verandas overlooking the Volcano island. Honeymoon in Santorini with hundreds romantic getaways, a perfect beginning to your new life! ... more   less 
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Also Known As:
Mill Houses Studios And Suites
Mill Houses Studios Hotel Firostefani
Mill Hotel Studios

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