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All reviews sea queen sea view shell necklace amazing suite flip flops beach front lobster free dinner free massage ocean pearl negative points beachfront villa beautiful beach stayed nights close to the hotel large balcony our room was spacious
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Reviewed 19 January 2018 via mobile

The hotel is very beautiful. Staffs are very friendly and helpful. When we arrived Thandwe airport they picked our up with a charming antique car. Coconut welcoming juice and shell necklaces with our names on it. The staff asked for us return air ticket and noted at the lobby. On that day, they informed us that our flight delayed for hours. Actually the checked out time is 12:00 pm but we can stayed in our room for hours due to the flight delayed. We left the hotel at 2:30 pm. They also provide coconut juice at lobby when checked out.
We stayed there for 2 nights, at Amazing suite beach front villa 1 night and Beach front bungalow 1 night.
I prefer Beach front bungalow. The floor is very noisy when someone is walking upstairs in Amazing suite. Beach front bungalow room is great with a beautiful view of the sea.
The breakfast buffet is Excellent!!
The Ocean Pearl Restaurant near the hotel is very delicious, fresh and clean. The hotel provides free rental of bicycle.
Although the price is high during the peak season the services and facilities is really worth to paid. Strongly recommended. I will definitely go back there again. I am a beach lover.

Stayed: December 2017, travelled with family
Thank Thandar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amz R, Guest Relations Manager at Amazing Ngapali Resort, responded to this reviewResponded 20 January 2018

Dear Thandar M,

We are happy for your relaxing stay with us Amazing Ngapali Resort and taking the time to write a review on the Trip Advisor.
We delighted to hear that overall of service and facilities meet your satisfaction. Thank you for appreciating our beautiful hotel, very friendly and helpful staffs, free airport pick up service, excellent buffet breakfast, as well as our free bike rental service. Each of your comments is much valued. All are too compliments to us. Thank you for your recommendation also. We will happily share with our Amazing team.
I hope your next stay is just around the corner. Please do not hesitate to contact us if there is anything we can help you during your next stay. We hope to welcome you back to the hotel in the near future with better service.

With warmest regards,
The management team of Amazing Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2018

The Hotel is situated beside the road to the airport ( just five minutes away) and on a very pleasant beach.
Our room was spacious and comfortable but the bathroom was very disappointing - an old bath and a very basic shower with a plastic curtain.
The breakfast buffet was very good and offered plenty of choice.
The bar ( next to the lovely pool) served good cocktails. We thoroughly enjoyed sipping happy hour cocktails while watching the sunset.
The staff were helpful but on occasion seemed to lack direction. We saw the Manager a couple of times but he did not speak to us ( or ask how we were enjoying the hotel).
The hotel organises airport transfers ( a welcome service) but when we spoke to a member of staff to ask if our group of four could travel together ( one person was on a slightly earlier flight) we were informed quite brusquely that this was not possible ( despite the earlier bus being completely full and our bus, a few minutes later, almost empty.

Stayed: November 2017
Thank Sils55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amz R, General Manager at Amazing Ngapali Resort, responded to this reviewResponded 28 January 2018

Dear Sils55,

Thank you for your review. I am glad to hear that overall your experience was positive.

As Hotel Manager, I am responsible for smooth and memorable experience, at the same time also disappointed that I and our staff failed on some issues. I am very glad you took up the importance to communicate with all guests, the best way to find out how we are doing; on any service issues, on training needs and so on.

We will continue the on-the-job training as one of our standard way of working and will focus on things you mentioned.

We hope to see you again in the future and wish you the very best.

Yours sincerely,

Hotel Manager

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Reviewed 7 January 2018

We were there 2 nights for New Year, it is 5 min from the airport and the hotel take care of the transportation .We had a beachfront room with amazing views of the beach, room itself is ok, size is good but no storage place for the clothing, only a few hangers, bathroom is on the small size but with a good shower. The smallest hotel pool I have ever seen . The beach in front of the hotel is perfect nice smooth sand, shallow hot water of the indien ocean. Service was outstanding. Dinner was good. The place to be in Ngapali

Room Tip: Get a beachfront room
  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank thebeach2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2017 via mobile

Located just within minutes by car from airport, the best beach it’s just there.
Big resort with all kind of activities arranged by the hotel, like boat trip to Pearl island, shuttle free bus to many places in the area and of course to the airport.
Although it’s not near the main beach, you can go to some nice restaurant within meters walking. If you want to relax come here and if you want to explore a taxi to Ngapali
The rooms are just amazing like the name of the hotel itself! Big bed, balcony, free coffee and te, chips, thanaka and hats!
Comfortable bed, bath tub and hammocks in the balcony.
Apart of the facilities of the hotel, the personal is the best! Service is 5 stars hotel, even one of the waitress speak some spanish, I’d like to thank her, cause she knows how to treat host, I don’t know how to write her name but I think is Ho Che.
Everything was amazing! Stunning with much variety breakfast, welcome and good bye drink.
I still don’t know why the hotel doesn’t have 5 starts here in TripAdvisor.
Muchas gracias

Stayed: December 2017, travelled with friends
Thank 653lauc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amz R, Guest Relations Manager at Amazing Ngapali Resort, responded to this reviewResponded 2 January 2018

Dear Lau C,

Thank you for taking time to review the Trip Advisor, your kind words will be passed to our team at Amazing Ngapali Resort.
We are delighted to know that you enjoy every aspect of your stay at our resort. Nothing pleases us more than guests who leave us behind with nothing but good feedback. Thanks a lot for your appreciation for our big bed, balcony, free coffee, tea, chips, thanaka and hats, comfortable bed, bath tub and hammocks in the balcony, variety breakfast, welcome and good bye drink as well as the personalized servie.
I hope your next stay is just around the corner. We hope to welcome you back to the hotel in the near future.

With warmest regards,
The management team of Amazing Hotels & Resorts

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Reviewed 22 December 2017

room location is perfect and meals at the hotel are splendid
take the full day trip on the boat ,you will arrive to a piece of land inhabited except for a resraurant and you have time to explore the whole area
and in between you are snorkeling four times
you have also a village of fishermen very close to the hotel
impressive

Room Tip: first level with a balcony
  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 864alainj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amz R, Guest Relations Manager at Amazing Ngapali Resort, responded to this reviewResponded 2 January 2018

Dear 864alainj,

Thank you for choosing Amazing Ngapali Resort and for taking the time to give a review on the Trip Advisor.
It is delightful to know that you enjoyed your stay at our hotel. We are glad to hear that you appreciate our perfect rooms, and meals at the hotel.
We will be sharing with our team at Amazing Ngapali Resort. We truly look forward to welcoming you back in the not too distant future for another experience.

With warmest regards,
The management team of Amazing Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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