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Reviews (3 429)
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All reviewsfree breakfastwaikiki beachthe breakfast areakimchiyogurtself parkingabc storeacross the streettwo blocksocean viewdiamond headhonolulu zooevery morningpineapplesofa bedthird floorbeach towels
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Reviewed 3 weeks ago via mobile

My only complaint is the elevator. Sometimes we waited 10 minutes or more. Taking the steps down isn't so bad but, we were on the 12th floor so going up didn't happen much. Getting elevator down was biggest problem, especially during breakfast. Breakfast is awesome, worst part is the wind on 3rd floor service area. It's nice being outside but extremely windy most days. Employees great and helpful, informed.

Stayed: June 2018, travelled with family
1  Thank Brenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Place Waikiki Beach, responded to this reviewResponded 3 weeks ago

Hi Brenda H,

Thank you for sharing your review of your experience with us at Hyatt Place Waikiki Beach. We appreciate your comments on our team members and the service they provided you. we apologize for the challenge you encountered regarding the elevator and have reached out to our team to ensure we are taking every opportunity to improve. We look forward to the opportunity to serve you again and wish you all the best in your travels along the way.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Both Matt and Ihab made our stay very enjoyable and went above and beyond to make sure my wife and I were taken care of. The only downside that we had was over 700 high school grads there when we stayed so the elevators were hard to get. But overall a great experience dealing with the staff. Thanks Matt and Ihab!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank rahim2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Place Waikiki Beach, responded to this reviewResponded 3 weeks ago

Hi rahim2002,

Thank you for sharing your review of your experience with us in Honolulu. We appreciate your feedback on your memorable stay and have shared your comments on the service you received with our team members as further encouragement moving forward. Travel safely and join us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This was our fist time in Oahu, but it won't be our last. When we come back, we will definitely stay at Hyatt Place! The rooms are clean, the staff is amazing, and the breakfast buffet is delicious! We were greeted with smiles by every employee we encountered. Wow!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank ColleenMae72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Place Waikiki Beach, responded to this reviewResponded 3 weeks ago

Hi ColleenMae72,

Thank you for sharing your review of your experience with us at Hyatt Place Waikiki Beach. We're proud to read that you've found a new go-to when traveling to the island and appreciate your comments on our attention to detail. We look forward to your return and providing you with another awesome stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We had our first trip to Hawaii this June and when looking for a hotel we had a couple of requirements ... breakfast included in the price and the ability to have three beds in the room due to two teenage kids who cannot cope with sleeping in the same bead anymore (you all know how kids can get ). So Hyatt Place in Waikiki stood out as it met these requirements. Well after spending twelve nights there I can definitely recommend this hotel to anyone. The location is fantastic, right near the beach so a nice easy walk, fairly close to the centre of town and the restaurants which is brilliant and the rooms were large enough not to feel closed in. We had an ocean view room so it was nice to wake up every morning to a great view of Waikiki beach. The staff were exceptional, nothing was too much trouble, everyone had a friendly Aloha when you saw them and they really made our stay memorable. The cost was reasonable and to be fair considering the level of service I am truly impressed.
So all potential guests please read this and don’t hesitate to book here ... we had a fantastic time and I am sure you will too.

Stayed: June 2018, travelled with family
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Place Waikiki Beach, responded to this reviewResponded 3 weeks ago

Hi Andrew W,

Thank you for sharing your review of your stay with us at Hyatt Place Waikiki Beach. We're proud to read that our accommodations were the perfect fit for your adventure with your family and see that you were able to take advantage of our daily breakfast offerings as an added convenience to your stay. The team is thankful for your kind words towards our future guests and we look forward to welcoming you back again for another awesome stay. Mahalo!

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Reviewed 3 weeks ago

Returning from my stay on Big Island I spent two nights at this
lovely hotel. It had a refurbishment recently and has a taste for
all ages. Chick & Retro.The staff at the check in/ out were competent and efficient. I was satisfied with the value for money. Just a stones’ throw from the beach.
as well as Concierge. Food and beverage was very satisfactory.
I was surprised at the adjoining Dominos Pizza Place.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Glenn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Place Waikiki Beach, responded to this reviewResponded 3 weeks ago

Hi Glenn F,

Thank you for sharing your review of your experience with us at Hyatt Place Waikiki Beach. We appreciate your comments on our team's commitment to service and your recommendations to our upcoming guests on our excellent location. The team hopes to continue to serve you whenever travel brings you back to the island. Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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