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All reviews pool area two blocks full kitchen hot tub lobby waikiki poolside surf
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Reviewed 6 February 2019

Back again this year for the 7th year and again its a wonderful place to stay.Clean rooms really good staff free shuttles,heated pool and heated hot tub,coffee all day down on the main floor,apples with newpaper on the main floor,with bus stop right across the street and less than 3 minutes away from the beach.Way to go Aqua Bamboo Staff for all the great work and gfriendly staff.

Room tip: Very good hotel and very friendly staff
Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Brian8
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aqua B, Manager at Bamboo Waikiki Hotel, responded to this reviewResponded 7 February 2019

Aloha!
Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future!
Mahalo.
Manager, Guest Services - Aja

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2019 via mobile

Check in was quick and easy. The location is great, fairly quiet for a downtown Waikiki hotel. The staff were all friendly and helpful.

The rooms are clean and comfortable. We stayed in the studio room with kitchenette and it was just what we needed. It was a nice touch to see chocolate covered macadamia nut treats in the room! Yes, it’s an older property, however, it’s well kept and clean. The beds were comfortable and the AC kept us cool.

There are laundry facilities onsite, pool and hot tub located in a small backyard oasis, WiFi that worked well, a BBQ, coffee, tea and cold water available 24/7.

We met so many repeat guests that love the property, we can definitely see why. If you can secure a good deal, it’s so worth it. It was a nice place to stay for a couple of nights as opposed to some of the large and crowded hotels on Kalakaua - and only minutes to the beach.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank MacapaAB
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aqua B, Manager at Bamboo Waikiki Hotel, responded to this reviewResponded 7 February 2019

Aloha and thank you for sharing your review. We strive to provide great value to our guests with comfortable rooms, quality amenities, and friendly customer service with lots of aloha spirit. So we are very happy to hear that you enjoyed your stay. We appreciate your feedback and recommendation and would be happy to welcome you again for another great stay soon. Mahalo and a hui hou (until next time)!
Manager, Guest Services - Aja

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Reviewed 27 January 2019 via mobile

This hotel was just what we were looking for, booked through AAA. Great location and yes it’s not a luxury suite but it was clean and we had clean towels in our room every day. We had access to beach chairs and beach towels too! Parking was tricky don’t rent a SUV! We had a full kitchen and yes the air conditioners were load but so was the traffic didn’t expect anything less being right downtown. Anyways had a great time the staff was great our room was kept really clean and great location. The updates were nice and we will consider staying there in the future thank you Aqua Bamboo!! If your a fussy pants don’t stay because you will probably complain about something.

Date of stay: January 2019
Trip type: Travelled as a couple
2  Thank 176kelleym
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aqua B, Manager at Bamboo Waikiki Hotel, responded to this reviewResponded 27 January 2019

Aloha! Thank you for a wonderful review. We are thrilled to hear that you loved every aspect of your stay, and that our staff, accommodations, and location all enhanced the quality of your vacation. We hope to welcome you again soon! Mahalo.

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Reviewed 19 January 2019

Older style hotel central to Waikiki Shops and 4 mins walk to the beach - if you get this at a bargain price well worth it - Room very Hawaiin style could be a bit cleaner so average - had a few issues - no hot water a few days - not notified about renovations - door wouldn't lock - had to tell cleaner to clean the floors as still sandy from previous tenant - very quite location and staff are nice - parking very expensive USD30 a day even for 1 few hours - don't loose beach towels you will have to pay - handy coin laundry on 3 levels - 1 bed apartments with Lanai are nice - make sure you check your total price with the extra resort fees and taxes and upgrades you pay for so if you get for a bargain that is nice as older place so not worth it though to pay top dollar but location is good....

Room tip: Upgrade to a Lanai room if not paying the earth for it..
Date of stay: January 2019
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank butterflygirl2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aqua B, Guest Services Supervisor at Bamboo Waikiki Hotel, responded to this reviewResponded 19 January 2019

Aloha butterflygirl2014!

Thank you for your review. We are glad to hear you enjoyed our ideal location and nice staff.

We appreciate your feedback regarding facility upgrades and believe you will be pleased to hear we have started full room and corridor renovations, which are expected to be completed by the end of 2019. We apologize you were not informed prior to your arrival. We apologize regarding the hot water issue and room cleanliness. Your feedback has been relayed to our management team for improvement. Unfortunately, parking rates in Waikiki is an average of $30.00, with some hotels charging even more.

On a brighter note, we hope you returned home with fond memories. Should future travel bring you back to the islands, it would be a pleasure to welcome you again soon! Mahalo.

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Reviewed 15 January 2019

Every 3 years for the last 12 years we've come to host our family gathering in the balcony sweet. It's always a memorable time. The maintenance and some of the crew need to bring a bit more of the "aloha" spirit but otherwise we love the Aqua Bamboo and Spa

Room tip: Room to the front don't have much of a view but are more spacious
Date of stay: May 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank fgramm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aqua B, Front Office Manager at Bamboo Waikiki Hotel, responded to this reviewResponded 17 January 2019

Aloha!
We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay, despite our maintenance team not meeting your service expectations. We appreciate your valuable feedback and will be sure to share it with our team as we are always striving to improve the guest experience. We hope to have the pleasure of welcoming you back for a return stay in the next 3 years!
Mahalo.

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