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All reviews continental breakfast deluxe room food pantry the ala wai canal two blocks three blocks street noise beach towels fresh fruit coffee maker abc store small pool short walk to the beach mini fridge free shuttle lobby area rental car
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Reviewed 14 September 2018

We had 7 nights here and found it a very comfortable stay. Only 5 minutes from the beach and main shopping. Staff were friendly and helpful. Rooms very clean and comfortable. A nice Cafe in the lobby with very friendly staff. Breakfast, although not run by the hotel, was very disappointing. Mainly Asian food apart from scrambled eggs and where was all the fresh fruit ??? We would certainly stay again but would not inc. breakfast.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank glkcampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfGM, General Manager at Aqua Aloha Surf Waikiki, responded to this reviewResponded 17 September 2018

Aloha glkcampbell,
Mahalo for staying with us here at the Aloha Surf.
i am glad you enjoyed your visit to Waikiki.
The Aloha Bistro, which is the restaurant on property that we contract with to provide our continental breakfast, specializes in Chinese Cuisine. They serve a lot of Asian groups breakfast. They have included certain dishes to suit our guests, like Pancakes, scrambled eggs, boiled eggs, ham, sausage, cerial, milk, oatmeal, toast, fruits. Yes there are several Asian dishes on the buffet as well.
I do appreciate you sharing your feedback with us.
We look forward to welcoming you back again soon.
Mahalo
Tim Clark
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

Our hotel for staycation including breakfast. Like it cause it's a very lay back hotel. Kamaaina rates are ok could be better especially when it's slow with tourist locals can give back to our state. Wish there was a Jacuzzi. Otherwise overall is a great hotel.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Tkk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfGM, General Manager at Aqua Aloha Surf Waikiki, responded to this reviewResponded 17 September 2018

Aloha Tkk2,
Mahalo for staying with us during your local staycation.
We love it when our neighbors come and stay with us.
Please come back and stay with us again soon.
Mahalo and Aloha
Tim Clark
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

We stayed at the Aqua Aloha Surf for 2 nights during a short stay in Waikiki. Check-In was a little complicated since first no one could find our reservation and when it turned up it was only for one night. Eventually things got sorted out though. Reception staff was not particularly friendly and always seemed a little annoyed whenever they were approached.
The hotel itself appeared to be newly renovated for most parts and our room was very nice. A large comfortable bed, a nice sofa and big TV and a clean although rather small bathroom. Breakfast was rather underwhelming. It was served in a Chinese restaurant adjacent to the hotel and the selection was aimed at Asian guests/tourists. Not much of a choice when it comes to a continental breakfast. The pool was not spectacular but OK. All in all our stay was fine, but I don’t think I would stay there again.

Date of stay: October 2017
Trip type: Travelled as a couple
2  Thank elanma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfGM, General Manager at Aqua Aloha Surf Waikiki, responded to this reviewResponded 17 September 2018

Aloha Elanma,
Thank you for giving us a try during your recent visit to Hawaii. i apologize for the difficulties you encountered at check in.
Thank you for sharing your feedback with us.

Mahalo and Aloha
Tim Clark
GM

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Reviewed 14 July 2018 via mobile

Decent hotel for the price. It was a few blocks from the ocean and in a good area. We slept comfortable and the rooms were clean. The coffee shops was great. It was close to shopping and good. We enjoyed our time in Oahu.

Date of stay: June 2018
Trip type: Travelled with family
Thank tsmithx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfGM, General Manager at Aqua Aloha Surf Waikiki, responded to this reviewResponded 17 September 2018

Aloha tsithx2,
I am glad you enjoyed your visit with us here at the Aloha Surf.
i am glad you enjoyed JP Cafe located in our lobby.
i hope that you will return and visit us again soon.
Mahalo and Aloha
Tim Clark
GM

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Reviewed 3 July 2018

Showing its age but staff friendly and very helpful.
clean, No double glazing, louver windows every room so noisy, stayed in a bigger room on arrival to Hawaii for 1 night, and several weeks later was in a smaller room for 2 nights prior to departing.
It is showing its age but Was ok for the price. and only a couple of blocks to the beach.
The restaurant however is another world.
Evening meals it is a feeding trough for bus after bus of Asian tourists, you find a table and sit to eat and a bus load arrives, seems like is on a time limit to eat then out before the next bus arrives.
Breakfast ! well, the lady needs to go on a course for host responsibility.
The "free" continental breakfast does not come anywhere near a continental breakfast as far as I have seen in many hotels around the globe.
Normally a choice of cereals, Toast, butter, spreads for toast, fruits cheeses yoghurts etc etc BUT here there were only 1 cereal, milk watered down so much it looked more like dirty water, toast and butter only, and pancakes.
And her attitude to patrons when asked about the breakfast, got a to the point rebuttal !
So if you want cheaper accommodation close to the beach and don't mind a bit of noise, then spot on. but find somewhere else to eat.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Wal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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