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96
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Reviewed 7 September 2021

I stayed in the Outrigger for 1 week in one of the ocean view rooms (on the 12th floor). The room was really big and the view was just stunning, overlooking the ocean, the beach, as well as Diamond Head. It's the best location you can think of, close to everything and anything. The stuff was extremely nice and helpful, always smiling and giving advises.

Advantages:
- great location
- specious rooms
- lovely service
- balconies

Disadvantages:
- the rooms are very old and dated.. they keep them clean but between an old couch and carpet I didn't fell 100% comfortable especially with the price that you're paying
- the bathroom is very dark and you barely see anything while taking a shower
- valet is expensive (40$ per day)
- there's no beach service for hotel guests. If you want to use beach chairs/umbrellas, there's nothing that the hotel offers. you need to reserve it with some beach services (suuuper expensive).. you will only get a towel
- the "Fitness center/gym" is very disappointing. as if it was taken straight from 1980'. Small, dirty, not worth it. better do your workout outdoor.

Overall my stay was nice but for the price that you're paying, you'd expect more 'extras' than just a location. Unfortunately nothing 'luxurious' about it.

Date of stay: September 2021
    • Value
    • Sleep Quality
    • Service
5  Thank a_uptown
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 5 weeks ago

Aloha a_uptown. Thank you for recently staying with us at the Outrigger Waikiki Beach Resort.
We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. We truly appreciate knowing about your experience so we can celebrate our successes - and - work hard to address our challenges to better serve you in the future. The team is using your feedback in our ongoing guest experience training to continually improve and exceed service expectations. We hope to welcome you back to the resort soon! Mahalo Nui Loa.

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Reviewed 30 August 2021

My recent stay at the Outrigger Waikiki was fabulous. Still the in the center of the action and with great, clean rooms and hallways.. classic Waikiki vibes with updated amenities and an amazing staff.. Loved every minute. Everyone was fabulous there.. the pool was great - the food was great.. and lobby was a pleasure - still the best in town!

Date of stay: August 2021
    • Value
    • Service
2  Thank adamweissler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 3 September 2021

Aloha adamweissler. Thank you for choosing the Outrigger Waikiki Beach Resort. We are proud to provide an authentic Hawaiian vacation experience on the beautiful shores of Waikiki. It is wonderful to hear you loved every minute of your stay. Mahalo Nui Loa and A Hui Hou (until we meet again)!

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Reviewed 29 August 2021 via mobile

Excellent customer service from the bell service staff to housekeeping this hotel offers exceptional service. Our room was very clean and well decorated. We definitely appreciated the extra effort the Outrigger delivered in order to make our stay wonderful.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank 167pattiem
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 29 August 2021

Aloha 167pattiem. Thank you for choosing the Outrigger Waikiki Beach Resort and for posting a 5-star review of our property. We are proud to have a team of friendly island hosts who strive to provide the best service to all of our valued guests. Mahalo Nui Loa and A Hui Hou!

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Reviewed 27 August 2021 via mobile

Wonderful hotel. Staff was super friendly and the location can’t be beat. Delicious restaurants and convenient shops located right inside the hotel. The view of the beach from the ocean front room was amazing and it was so convenient to be right on the beach.

Date of stay: August 2021
Trip type: Travelled with family
Thank Drewapicture84
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 28 August 2021

Aloha and thank you for taking the time to provide such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future! Mahalo Nui Loa.

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Reviewed 26 August 2021 via mobile

The staff of this hotel were extremely kind and helpful.

The pool area was small but it is right on the beach. The beach is Public so if you want a chair and umbrella, you must get it from one of the vendors on the beach. It can cost up to $85 for 2 chairs and and umbrella a day. The beach is also crowded.

This is a beach hotel. No romantic room service or turn down. It’s great for kids and adults. The location is in the heart of Waikiki.

If you are traveling in the near future, make all your dinner reservations like 2 weeks ahead of time.

the room was nice, clean. It could use a little updating but it’s overall very nice.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank EmZee29
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 28 August 2021

Aloha EmZee29. Thank you for celebrating your Honeymoon at the Outrigger Waikiki Beach Resort. We appreciate your 5-star rating of our staff, location and rooms. We look forward to welcoming you back for another wonderful stay. Mahalo Nui Loa.

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