Check in was fine and that is where it went down hill quickly. While it was hot and humid outside, it was pleasant in the lobby and expected similarly in my room.
1st room, walked in and humid, damp and smelled musty. The thermostat read 72 but was set to 68. Barely any air was coming out of the vents, so I called down to report it to the front desk. They sent an engineer up who did a couple tweaks to the unit in the room and pulled out the filter to check it. The filter was an inch thick of crud and obviously hadn't been changed in a year. The engineer was optimistic and asked that I give it an hour to see if the temps start to come down. Well, in 45 mins it actually went up 2 degrees! I went down to the front desk and asked to be moved to another room, which I was after expressing the frustration.
2nd room, was an identical experience...even down to the cruddy filter being pulled out by the same engineer. He apologized and was embarrassed. If all the HVAC units had the same filter condition, no wonder the HVAC wasnt keeping up. Shows the lack of PM maintenance being provided with minimal staff.
After watching the temps go up again, I went downstairs to speak to the front desk to see if I could get another room or determine if its an entire hotel issue. Another person was already at the desk complaining.
I expressed my frustration once again and was trying to get settled in after an entire day of flying and jumping planes. The person at the front desk didnt seem to believe me that this room was experiencing the same thing and asked me to go back to my room and he would come up himself to check. 10 mins later he arrives with another engineer who points a laser at the vent and sees that its not pushing out cold enough air...but he insists that the temp in the rooms will improve because he turned on some dehumidifiers in the hallways.
After another 45 mins, it was swampy in the room and I couldnt take it anymore. I canceled my reservation and moved to another hotel. Within a few minutes I was in a nice comfortable room and ready to take a shower after a long day!
Not sure there was an immediate fix to the air conditioning/quality however, there should have been a better plan to accommodate the customers impacted....instead of acting like you werent telling the truth. I can honestly say I will never be back and will look at other options when I am in town.

The rooms are muggy, humid (and I’m from Miami). Even the carpet and sheets feel damp. AC doesn’t work well, only goes below 70 if you’re lucky. Rooms are dark. This is a decent place to stay in winter, but go somewhere else during the summer. And no water to drink in the gym? This entire place needs a huge renovation.

I sent an email directly to the hotel, respectfully describing a few problems we encountered during our stay, but never received a response. This lack of communication has been a big disappointment.