Checked in to tower square hotel at 7 pm , upon check in I asked for late check out , the front desk said they would put it in my file but I would have to come down in the morning again to tell them ! ,under the belief this was a luxury hotel , sadly I was mistaken ! The only thing luxury is the price ! At almost $200.00 per night ! My room smelled of mold ! I instantly wanted to leave and go to another hotel , I informed the Front desk of the smell they offered to switch my room or send up maintenance, I declined, I just wanted to run ! They informed me that they would not be able to issue a refund if I left. after the first five minutes in the room ,that Decision would be up to the daytime manager! So I stayed , I had gotten in touch with a manager who I discussed my issue with who offered a 25 percent discount, I thanked them ! At 8:15 theirs banging on my room door , house keeping! At 10 am thier is a full tactical police team with guns shields helmets and a battering ram, bashing in a neighboring door, not far from mine!!!
The police had been thier to arrest 2 hotel guests who had crack and guns , the guests had ben previously arrested for three violent felonies each, their is no monitoring system of who checks into the hotel you could be checking in with your family next to a child molester or a crackhead with guns, the hotel seemed pleased with the police activity! You are nothing more to the hotel than a $ or an expendable Casualty, you will not be staying in a safe place ! ..... If you want to stay in a smoke and mirrors, overpriced hotel thats outdated and smells of mold. hotel staff who can not relay needs of there guests to other hotel employees,, No pool with the possibility of getting shot..and complete disregard to the do not disturb with repeat interruptions at a $200 price tag
With all due respect, the entire experience was a seriously disappointing dangerous stay.
Extremely, Disappointed
🏃♀️🏃🏾♂️🏃🏼♀️🏃🏽♀️🏃🏼♀️ run
KJ
