We stayed in this hotel for the first time, based upon the (mainly) great reviews and easy on/easy off the interstate. There were a couple very poor reviews, but we opted to give it a try.

We found the hotel to be very clean, the bed very comfortable (not too soft/not too hard), the food great, and the staff, warm and friendly. I can honestly say that we were treated like family. Some of the poor reviews I had read related to the elevators. It's true that the elevators seem a bit slow but certainly acceptable. Car 1 actually shakes a bit when it stops on the main floor which can be a little alarming. We quickly learned that Car 2 is a much smoother ride.

We were traveling with four bicycles, and when we checked in with Lynette, we asked if there was any where we could possibly store the bikes inside the hotel. Being in an unfamiliar city, we obviously didn't know if there were issues with thefts or not and didn't want to leave the bikes on the car. We made the staff aware of our concerns and there was no hesitation in assuring us that our bikes could be kept safe inside the hotel. A nice woman by the name of Kay helped us store the bikes in a room just behind the front desk. Both Kay and Lynette were warm and friendly. Knowing that we had expressed our concerns with safety, we were given additional tips to stay safe while visiting the area.

In the morning, we found a great breakfast that consisted of scrambled eggs, sausage, fried potatoes, waffles, etc. Coffee was great! We met Beth who kept the kitchen stocked, and she, too, was warm, friendly, and very personable. We had such a nice chat with her and quickly learned that she loves her job, and much of it has to do with the people she works with. It appears they have a great team working together in this hotel. :)

We did have one concern about the possible noise from the interstate, but we had a very restful night with no inside noise or outside noise.

It was a great stay for us, and we will definitely stay again if we're in the area.