The property is modern and in good shape. The staff was friendly. The breakfast was pretty good, too. It's conveniently located within a few blocks of the Naismith Basketball Hall of Fame, MGM Springfield Casino, MassMutual Center and the Springfield Museums. What more could you want? I'll tell you, actually: a room that actually got dark at night. We had a corner room and light crept around the curtains on both sides; the smoke detector flashed like a strobe light every few seconds, and it was like a spotlight was shining in under the door. Aside from that, we enjoyed our stay.

Staff was extremely accommodating and polite. From early check in to late check out options. Breakfast was great. The new pool rules I was a little concerned but it seemed like everyone followed them. The rooms were exceptionally clean as well. It was also pretty quiet considering there was a gymnastic dance and hockey all this weekend. We will be back

This hotel is clean and comfortable. It's in a central location. The staff is fabulous. They are courteous, helpful, and friendly. Security helped me when they saw me struggling with my ridiculous levels of Tonya Mcwad/White Lotus levels of luggage. Parking isn't the greatest. I had to park around back and then roll said luggage a pretty long way around the building to get inside. Random people mill about around the small parking lot. I made sure I took everything in my car inside in case it got broken into. Everything about the hotel is great, except the parking situation.