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All reviews orange trees front desk covered parking best westerns the breakfast area hot breakfast shuttle service pool area clean rooms pool and hot tub yogurt great place to stay convenient location would stay again free breakfast bed was very comfortable business trip
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Reviewed 11 June 2018 via mobile

Recently rented a room at Best Western Plus in Tucson, check in was easy as I used a online booking site and paid for it prior to arrival. Receive room key went to check room out, finding it satisfactory. Around 11PM tried the hot water in bathroom sink and there wasn't any, tried the bath and again no hot water. Call the front desk and got the "oh no sorry" we'll send someone up to check it. My reponse was "really" you think its in the water faucet to which I informed the desk to check the hot water heater or boiler. 2AM same thing this time my wife call the desk and they admitted that the hot water was off, yes off, to which my wife asked for an explanation and compensation. Morning hot water was back on, we cleaned up and left thinking that was it. 5 days later while checking bank statement I noticed a $50 charge placed on my account by the hotel properties. Now I have to deal with that. PAID ON-SITE FOR ROOM "AND" HOTEL AN ADDITIONAL FEE. REALLY!!!.

Stayed: June 2018, travelled as a couple
2  Thank onexxxputt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

My family and I stayed only one night. The hotel itself seemed decent, the lobby was nice and the receptionist was helpful. Once given the key (room 157) we walked down the hallway which smelled very dank. We got into the room, which also smelled musky and old. The floor was dirty but overall it was okay. After waking up and checking out, my wife noticed a few itchy red dots on her wrist. We didn’t think anything of it until we were driving home and stopped at a rest stop where she noticed she had countless bites all over her legs from bed bugs. We will never stay at a Best Western again.

Stayed: May 2018, travelled on business
2  Thank chelsey83648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2018

Although this hotel is near the airport, our room was very quiet. The room is spacious and the beds comfortable. Lots of fresh oranges available if you would like to climb their trees. The orange trees were loaded and very pretty. I would recommend this hotel.Although this hotel is near the airport, our room was very quiet. The room is spacious and the beds comfortable. Lots of fresh oranges available if you would like to climb their trees. The orange trees were loaded and very pretty. I would recommend this hotel.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Larry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018

I enjoyed the patio, jacuzzi and breakfast. The bed was comfy and restaurant had decent food. If your not going to the airport it's away from many of the fun activities in Tucson. My room was clean and well kept

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2018 via mobile

Had the best experience here Cesar was the most helpful person in the front he went out of his way to accommodate all of our needs thank you so much can't wait to book again I would recommend this hotel to any one.

Stayed: May 2018, travelled with family
2  Thank rebeccadelaluz13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda S, Manager at Best Western Tucson Int'l Airport Hotel & Suites, responded to this reviewResponded 16 July 2018

Thank you so much! We look forward to seeing you agian soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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